Epic Games Launcher Causing Temperature Spikes

A very active Reddit post discusses graphic card temperature spikes caused by the Epic Games Launcher, even when the program is idle. The hot hardware experts at Hot Hardware discuss the details of what's going on:
Ultimately, these CPU temperature and usage spikes are not typical of game launchers. When experimenting with the Steam and GOG launchers, CPU idle temps and usage remained nominal and much lower, after an initial brief spike on loading. So what exactly is happening with the Epic Games Launcher that idle temps are spiking and CPU usage is unnecessarily engaged?

Doing some testing on another personal machine, we noticed that the Epic Games Launcher has five different processes open at one time. Out of curiosity, we opened up Glasswire, which is a free network traffic monitor. We could see that the Epic Games Launcher and associated processes were firing off data at regular intervals to over 22 different servers. This was happening whether we had the launcher open, minimized, or in the background. The larger spikes shown in the Glasswire graph below are from when we reopened the Epic Games launcher after closing it.

Another interesting discovery is that the “EpicWebHelper” sent some data to the following URL:

    tracking-website-prod07-epic-961842049.us-east-1.elb.amazonaws.com

Over the course of approximately an hour, Epic Games sent more data than 514KB of data to some server(s) somewhere. This is more than 14x what Steam and NVIDIA GeForce Experience sent in the background during the same timeframe. While it remains to be seen if the data collection is the cause of the CPU usage issue, something smells fishy here. In fact, it may be advisable to kill off the Epic Games launcher for now, when you're not actively using it.
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55.
 
Re: Epic Games Launcher Causing Temperature Spikes
Dec 27, 2020, 20:54
Kxmode
 
55.
Re: Epic Games Launcher Causing Temperature Spikes Dec 27, 2020, 20:54
Dec 27, 2020, 20:54
 Kxmode
 
Burrito of Peace wrote on Dec 27, 2020, 10:30:
Is this the thread where I angrily pound my virtual fists on the virtual table and scream "WHAAAARGABL"?

No. That's that Star Citizen thread three doors down.
"The present is a veil between anticipation and horror. Lift the veil... and madness may follow." source
Avatar 18786
54.
 
Re: Epic Games Launcher Causing Temperature Spikes
Dec 27, 2020, 20:52
Kxmode
 
54.
Re: Epic Games Launcher Causing Temperature Spikes Dec 27, 2020, 20:52
Dec 27, 2020, 20:52
 Kxmode
 
vacs wrote on Dec 27, 2020, 07:58:
I've gotten so many free games from Epic Store (must be close to 50 freebies) but haven't yet installed the launcher a single time... and I don't intend to. I'm not even sure why I still try to get all their free offers and never use them, guess I still don't trust them enough to install their launcher and with all the news about their software transferring up to 10 times the amount of background data then other launchers when idling, I won't trust them for a long time.

This is what I call, "astroturfing a customer base." Most people will never genuinely be dedicated to EGS, but they love grabbing freebies. So Epic spends a lot of money for no real results. Another term for that is "sunk cost."
"The present is a veil between anticipation and horror. Lift the veil... and madness may follow." source
Avatar 18786
53.
 
Re: Epic Games Launcher Causing Temperature Spikes
Dec 27, 2020, 15:59
53.
Re: Epic Games Launcher Causing Temperature Spikes Dec 27, 2020, 15:59
Dec 27, 2020, 15:59
 
Burrito of Peace wrote on Dec 27, 2020, 14:48:
Mr. Tact wrote on Dec 27, 2020, 11:11:
Burrito of Peace wrote on Dec 27, 2020, 10:30:
Is this the thread where I angrily pound my virtual fists on the virtual table and scream "WHAAAARGABL"?
Okay, I'll bite... WHAAAARGABL ?
Old school meme.
Huh. Managed to totally miss that. I am not disappointed.
“Extinction is the rule. Survival is the exception.” -- Carl Sagan
52.
 
Re: Epic Games Launcher Causing Temperature Spikes
Dec 27, 2020, 14:48
52.
Re: Epic Games Launcher Causing Temperature Spikes Dec 27, 2020, 14:48
Dec 27, 2020, 14:48
 
Mr. Tact wrote on Dec 27, 2020, 11:11:
Burrito of Peace wrote on Dec 27, 2020, 10:30:
Is this the thread where I angrily pound my virtual fists on the virtual table and scream "WHAAAARGABL"?
Okay, I'll bite... WHAAAARGABL ?

Old school meme.
"Just take a look around you, what do you see? Pain, suffering, and misery." -Black Sabbath, Killing Yourself to Live.

If you would like help or further details on a technical discussion we're having, email me at bnhelp (at sign) keepusiel.net .
Avatar 21247
51.
 
Re: Epic Games Launcher Causing Temperature Spikes
Dec 27, 2020, 14:34
51.
Re: Epic Games Launcher Causing Temperature Spikes Dec 27, 2020, 14:34
Dec 27, 2020, 14:34
 
RedEye9 wrote on Dec 27, 2020, 14:12:
Tangles wrote on Dec 27, 2020, 14:04:
https://twitter.com/TimSweeneyEpic/status/1342892301312548864?s=20
Tim Sweeney
@TimSweeneyEpic
Dec 26
"Update: the team has been looking into these reports and it appears a recent change is indeed causing higher CPU use when idle. Will be working on a fix."
Cool. Exactly what I'd expect. It was never going to be a long term issue.
"The price of freedom is eternal vigilance."
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50.
 
Re: Epic Games Launcher Causing Temperature Spikes
Dec 27, 2020, 14:12
50.
Re: Epic Games Launcher Causing Temperature Spikes Dec 27, 2020, 14:12
Dec 27, 2020, 14:12
 
Tangles wrote on Dec 27, 2020, 14:04:
https://twitter.com/TimSweeneyEpic/status/1342892301312548864?s=20
Tim Sweeney
@TimSweeneyEpic
Dec 26
"Update: the team has been looking into these reports and it appears a recent change is indeed causing higher CPU use when idle. Will be working on a fix."
- At this point, Windows is the OS equivalent of Stockholm Syndrome. -
Burrito of Peace
Avatar 58135
49.
 
Re: Epic Games Launcher Causing Temperature Spikes
Dec 27, 2020, 14:04
49.
Re: Epic Games Launcher Causing Temperature Spikes Dec 27, 2020, 14:04
Dec 27, 2020, 14:04
48.
 
Re: Epic Games Launcher Causing Temperature Spikes
Dec 27, 2020, 14:01
48.
Re: Epic Games Launcher Causing Temperature Spikes Dec 27, 2020, 14:01
Dec 27, 2020, 14:01
 
I hadn't noticed before but on my 8700K it was showing about 4.5% usage, despite the app itself not being open. Not at all acceptable. Hopefully the fuss over this will lead to the issue being addressed quickly.
"The price of freedom is eternal vigilance."
Avatar 22891
47.
 
Re: Epic Games Launcher Causing Temperature Spikes
Dec 27, 2020, 11:21
47.
Re: Epic Games Launcher Causing Temperature Spikes Dec 27, 2020, 11:21
Dec 27, 2020, 11:21
 
I can reproduce this same issue with an intel 9900k, and amd 3700x. Even as I type this it's jumping around from 8-35% on the 9900k. What bothers me more is the fact it's making my 3080 ramp up and sit at a steady 28% usage with spikes up to 48% I can open 4 browsers and have each of them watch videos on youtube and take up less resources.

Just sounds like a poorly coded launcher. No shock there.
46.
 
Re: Epic Games Launcher Causing Temperature Spikes
Dec 27, 2020, 11:11
46.
Re: Epic Games Launcher Causing Temperature Spikes Dec 27, 2020, 11:11
Dec 27, 2020, 11:11
 
Burrito of Peace wrote on Dec 27, 2020, 10:30:
Is this the thread where I angrily pound my virtual fists on the virtual table and scream "WHAAAARGABL"?
Okay, I'll bite... WHAAAARGABL ?
“Extinction is the rule. Survival is the exception.” -- Carl Sagan
45.
 
Re: Epic Games Launcher Causing Temperature Spikes
Dec 27, 2020, 10:43
45.
Re: Epic Games Launcher Causing Temperature Spikes Dec 27, 2020, 10:43
Dec 27, 2020, 10:43
 
Burrito of Peace wrote on Dec 27, 2020, 10:30:
Is this the thread where I angrily pound my virtual fists on the virtual table and scream "WHAAAARGABL"?
WeLcOmE!!1! Welcome
You've come to the right place.
I have no proof but I'm 100% certain that the epic game store made my son homosexual, gave my wife a venereal disease and got my daughter pregnant.
Outtahere
- At this point, Windows is the OS equivalent of Stockholm Syndrome. -
Burrito of Peace
Avatar 58135
44.
 
Re: Epic Games Launcher Causing Temperature Spikes
Dec 27, 2020, 10:31
44.
Re: Epic Games Launcher Causing Temperature Spikes Dec 27, 2020, 10:31
Dec 27, 2020, 10:31
 
cannot see any difference with a fresh windows 10 pro install on 5950X. maybe a bump of 12% on initial startup of the app for a few seconds then back to normal idle of 1-2%. i guess ymmv
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43.
 
Re: Epic Games Launcher Causing Temperature Spikes
Dec 27, 2020, 10:30
43.
Re: Epic Games Launcher Causing Temperature Spikes Dec 27, 2020, 10:30
Dec 27, 2020, 10:30
 
Is this the thread where I angrily pound my virtual fists on the virtual table and scream "WHAAAARGABL"?
"Just take a look around you, what do you see? Pain, suffering, and misery." -Black Sabbath, Killing Yourself to Live.

If you would like help or further details on a technical discussion we're having, email me at bnhelp (at sign) keepusiel.net .
Avatar 21247
42.
 
Re: Epic Games Launcher Causing Temperature Spikes
Dec 27, 2020, 10:04
42.
Re: Epic Games Launcher Causing Temperature Spikes Dec 27, 2020, 10:04
Dec 27, 2020, 10:04
 
ZeroPike1 wrote on Dec 27, 2020, 09:54:
My own personal testing showed it using 8% gpu to run the store page as maximized window. And CPU for both together, the main exe and webhelper did not go above 10% ether. Power usage spiked though. So I would really boil it down to just a not optimized store front. Personal exp does not equal fact however. But people just dog piling onto Epic games any chance they get should at least be based in some form of fact. Or are we using Q'anon-sense like logic in to dealing with Epic too?
Facts went out the window a little over 4 years ago.
Don't worry, they'll be making a come back.

The best explanation is covered by Hanlon's razor.
A principle or rule of thumb that states, "never attribute to malice that which is adequately explained by stupidity."
And in this case the stupidity is referring to the programming of a storefront that still doesn't have a shopping cart.
- At this point, Windows is the OS equivalent of Stockholm Syndrome. -
Burrito of Peace
Avatar 58135
41.
 
Re: Epic Games Launcher Causing Temperature Spikes
Dec 27, 2020, 09:54
41.
Re: Epic Games Launcher Causing Temperature Spikes Dec 27, 2020, 09:54
Dec 27, 2020, 09:54
 
My own personal testing showed it using 8% gpu to run the store page as maximized window. And CPU for both together, the main exe and webhelper did not go above 10% ether. Power usage spiked though. So I would really boil it down to just a not optimized store front. Personal exp does not equal fact however. But people just dog piling onto Epic games any chance they get should at least be based in some form of fact. Or are we using Q'anon-sense like logic in to dealing with Epic too?
"Unhappy the land where heroes are needed."

Galileo, in Brecht's Life of Galileo (1943)
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40.
 
Re: Epic Games Launcher Causing Temperature Spikes
Dec 27, 2020, 09:47
40.
Re: Epic Games Launcher Causing Temperature Spikes Dec 27, 2020, 09:47
Dec 27, 2020, 09:47
 
eRe4s3r wrote on Dec 27, 2020, 05:38:

use Legendary
Google Legendary Github

Legendary is an open-source game launcher that can download and install games from the Epic Games platform on Linux and Windows. Its name as a tongue-in-cheek play on tiers of item rarity in many MMORPGs.

Right now Legendary is in beta and not feature-complete. You might run into some bugs or issues. If you do please create an issue on GitHub so we can fix it.
Thanks!
- At this point, Windows is the OS equivalent of Stockholm Syndrome. -
Burrito of Peace
Avatar 58135
39.
 
Re: Epic Games Launcher Causing Temperature Spikes
Dec 27, 2020, 09:22
39.
Re: Epic Games Launcher Causing Temperature Spikes Dec 27, 2020, 09:22
Dec 27, 2020, 09:22
 
drloser wrote on Dec 27, 2020, 03:03:
514KB. It's approximatively the size of the webpage you're currently reading.

It's just the URL of an AWS ELB. ELB stands for "elastic load balancer". It's a process hosted on Amazon cloud, which distributes the traffic across multiple targets, such as servers, IP addresses, etc. There are millions of internet services using ELB all around the world. So, why is it "interesting?"

These "experts" from hothardware.com are just random tech journalists. Their tests are ridiculous: they don't even know how to use the Windows PerfMeter to monitor the CPU usage of the EGS processes.

This kind of news is a perfect example of Fear Uncertainty and Doubt. It's a shame Bluesnews copy/paste it like this.
Fear, uncertainty, and doubt (often shortened to FUD) is a propaganda tactic used in sales, marketing, public relations, politics, polling and cults. FUD is generally a strategy to influence perception by disseminating negative and dubious or false information and a manifestation of the appeal to fear.

While the phrase dates to at least the early 20th century, the present common usage of disinformation related to software, hardware and technology industries generally appeared in the 1970s to describe disinformation in the computer hardware industry, and has since been used more broadly.
https://en.wikipedia.org/wiki/Fear,_uncertainty,_and_doubt
Well said, I'd mostly agree with you. The analysis needs more work and 514 kb in an hour isn't huge. However, it is still ridiculous and unnecessary -- and potentially harmful. I'd guessing if you are jumping around the web bouncing from page to page you might leave behind 514 kb of scraped information in an hour. It doesn't mean it is okay either of those things happen.
“Extinction is the rule. Survival is the exception.” -- Carl Sagan
38.
 
Re: Epic Games Launcher Causing Temperature Spikes
Dec 27, 2020, 07:58
38.
Re: Epic Games Launcher Causing Temperature Spikes Dec 27, 2020, 07:58
Dec 27, 2020, 07:58
 
I've gotten so many free games from Epic Store (must be close to 50 freebies) but haven't yet installed the launcher a single time... and I don't intend to. I'm not even sure why I still try to get all their free offers and never use them, guess I still don't trust them enough to install their launcher and with all the news about their software transferring up to 10 times the amount of background data then other launchers when idling, I won't trust them for a long time.
37.
 
Re: Epic Games Launcher Causing Temperature Spikes
Dec 27, 2020, 07:50
37.
Re: Epic Games Launcher Causing Temperature Spikes Dec 27, 2020, 07:50
Dec 27, 2020, 07:50
 
Lord Tea wrote on Dec 26, 2020, 18:27:
Kxmode wrote on Dec 26, 2020, 17:37:
Lord Tea wrote on Dec 26, 2020, 16:41:
Kxmode wrote on Dec 26, 2020, 15:42:
The solution is obvious. More freebies.
Not for me. No Epic account, therefore no EGL and no freebies for me.

That's a peerless level of deductive reasoning.
Maybe. But with Epic there is no such thing as “free”. I’m certain of that.
The EGS freebies are mostly being paid for by the ~$3 billion profit Fortnite made in 2017 and the billions the players have thrown after cosmetics since then. So sure, they're not free for Epic, but if you don't throw money at Epic the games are just as free as using Discord.

Epic may be throwing money around to get a customer base, but they also need to if they want to make potential customers invested in their store.
36.
 
Re: Epic Games Launcher Causing Temperature Spikes
Dec 27, 2020, 06:46
36.
Re: Epic Games Launcher Causing Temperature Spikes Dec 27, 2020, 06:46
Dec 27, 2020, 06:46
 
It's obvious the num nuts that wrote the stupid claim, are younger than boomers. Having never used DOS, they have no clue what a TSR is, so now they hardly grasp what running in the background means and they clearly have never ever read the TOS fine print for this launcher that it may from time to time monitor activity to improve the customer experience in the future BS.

I remember when the only people who had email were those who worked for big enterprises that provided it in the office, and how embarrassing it was for an employee to check send to all and then send the regrettable mess of a memo to the whole organization, these days these idiots get to embarrass them selves globally.
"Meet the new Boss, same as the old Boss." - The Who.
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