Dear gamers,
First of all, we would like to start by apologizing to you for not showing the game on base last-gen consoles before it premiered and, in consequence, not allowing you to make a more informed decision about your purchase. We should have paid more attention to making it play better on PlayStation 4 and Xbox One.
Second, we will fix bugs and crashes, and improve the overall experience. The first round of updates has just been released and the next one is coming within the next 7 days. Expect more, as we will update frequently whenever new improvements are ready. After the holidays, will continue working will release two large patches starting with Patch #1 in January. This will be followed by Patch #2 in February. Together these should fix the most prominent problems gamers are facing on last-gen consoles. We will be informing you about the contents of each patch ahead of their release. They won't make the game on last-gen look like its running on a high-spec PC or next-gen console, but it will be closer to that experience than it is now.
Finally, we would always like everyone who buys our games to be satisfied with their purchase. We would appreciate it if you would give us a chance, but if you are not pleased with the game on your console and don't want to wait for updates, you can opt to refund your copy. For copies purchased digitally, please use the refund system of PSN or Xbox respectively. For boxed versions, please first try to get a refund at the store where you bought the game. Should this not be possible, please contact us at helpmerefund@cdprojektred.com and we will do our best to help you. Starting from today, you can contact us for a week up until December 21st, 2020.
Humbly
Marcin Iwiński, Adam Kiciński, Adam Badowski, Michal Nowakowski, Pio Nielubowicz, Piotr Karowski
PS. PC gamers will also be getting regular updates and fixes improving the game.
theyarecomingforyou wrote on Dec 16, 2020, 16:34:I didn't recall you saying that but i believe you. My bad.RedEye9 wrote on Dec 16, 2020, 09:51:It's different with a crowdfunded game, as by definition you have to put the money in for the game to be made. It's a gamble. Other games I backed were Defence Grid 2, Wasteland 2, Natural Selection 2 and the Double Fine Adventure game - all had their issues. I've long advised people to wait until Star Citizen is much closer to release before they should consider spending money on the game, so I think my advice is pretty consistent.theyarecomingforyou wrote on Dec 16, 2020, 09:39:Considering how much money you've advanced CIG that statement is little bit "Do as i say and not as i do."
That said, people should always wait for reviews before buying a game.![]()