CD PROJEKT RED on Cyberpunk 2077 on Last-Gen Consoles

A tweet from CD PROJEKT RED expresses apologies for the poor performance of Cyberpunk 2077 on Xbox One and PlayStation 4 (thanks Simon). They outline what's being done about this and offer refunds to dissatisfied customers for the next week:
Dear gamers,

First of all, we would like to start by apologizing to you for not showing the game on base last-gen consoles before it premiered and, in consequence, not allowing you to make a more informed decision about your purchase. We should have paid more attention to making it play better on PlayStation 4 and Xbox One.

Second, we will fix bugs and crashes, and improve the overall experience. The first round of updates has just been released and the next one is coming within the next 7 days. Expect more, as we will update frequently whenever new improvements are ready. After the holidays, will continue working will release two large patches starting with Patch #1 in January. This will be followed by Patch #2 in February. Together these should fix the most prominent problems gamers are facing on last-gen consoles. We will be informing you about the contents of each patch ahead of their release. They won't make the game on last-gen look like its running on a high-spec PC or next-gen console, but it will be closer to that experience than it is now.

Finally, we would always like everyone who buys our games to be satisfied with their purchase. We would appreciate it if you would give us a chance, but if you are not pleased with the game on your console and don't want to wait for updates, you can opt to refund your copy. For copies purchased digitally, please use the refund system of PSN or Xbox respectively. For boxed versions, please first try to get a refund at the store where you bought the game. Should this not be possible, please contact us at helpmerefund@cdprojektred.com and we will do our best to help you. Starting from today, you can contact us for a week up until December 21st, 2020.

Humbly
Marcin Iwiński, Adam Kiciński, Adam Badowski, Michal Nowakowski, Pio Nielubowicz, Piotr Karowski

PS. PC gamers will also be getting regular updates and fixes improving the game.
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Re: CD PROJEKT RED on Cyberpunk 2077 on Last-Gen Consoles
Dec 16, 2020, 09:42
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Re: CD PROJEKT RED on Cyberpunk 2077 on Last-Gen Consoles Dec 16, 2020, 09:42
Dec 16, 2020, 09:42
 
It's just so odd to me that so many say "well, why would you expect it to run on the recommended hardware?!" That's the whole purpose of recommended hardware, no?

Meanwhile, plenty of other hardware runs on that hardware while looking significantly better. Sure, there may be more going on under the hood here than much of that, but is it really enough to justify something being released that doesn't run on the hardware it's being sold for?

I'll never get why some gamers are so immediately quick to defend anything a developer does. "They worked their employees 100 hours a week for 6 years without pay? These are desirable jobs and they could have left at any time! They use the N word? It's their creative right! They got half a point out of 10 docked for the game literally not running? So-called journalists are a joke today!"

Even your favorite band releases bad songs. No one says they're horrible for it. You can criticize something without condemning it, meaning that not everyone needs to run to defend it. Get in the Ring is a terrible Guns N Roses song. It doesn't make the band terrible, or the album, or the other songs around it. No one feels the need to call anyone saying it's a bad song idiots or accuse them of having bad sound systems. The final episode of Seinfeld is pretty bad, but few that love the show feel the need to call anyone that has that opinion dumb and objectively wrong. But say something perceived as a slight to a game or developer and some people act like you declared war on the entire hobby.
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  Re: CD PROJEKT RED on Cyberpunk 2077 on Last-Gen Consoles