XIII Remake Apology

An Official Statement by Microids & Playmagic regarding XIII apologizes for the disappointment many players have expressed with XIII Remake they released this week (thanks PCGamesN). They say some of the technical issues with the game are the result of COVID-19, and they say they are working hard to sort things out:
The highly anticipated remake of XIII, awaited by many fans, came out earlier this week. Unfortunately, players expectations have not been met by the launch version and we hear loud and clear the legitimate criticism and disappointment.

First and foremost, we would like to offer our most sincere apologies for the game’s technical issues. In its present state, XIII does not meet our quality standards and we fully understand players’ frustrations. The pandemic has impacted the game’s production on many levels. Pivoting to home working for the teams has added unexpected delays in the development schedule and the QA process. We hoped we would be able to provide a Day One patch fixing all the issues but the development of this update is taking more time than expected.

We want to assure you that PlayMagic is working hard to solve all the game’s issues. With live monitoring and multiple patches in the upcoming days and weeks, we hope to reach the quality level we all expect for the optimum gaming experience. The first update will be pushed shortly to fix the most urgent issues regarding the controls, frame rate, collisions, rendering and sound. For information about the upcoming patches, please follow this link: https://www.microids.com/xiii-patch-notes/
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