They ought to contact the people "We are sorry about this, for your troubles, please give us your name, email, Steam ID, and phone number. Once we verify you, you'll have the chance to purchase the game for half price due to inconvenience. If you have already pre-purchased, will will refund half the cost back to you through Steam"
Then have their Steam ID removed. LOL
Joe Biden and his supporters need expelled from earth along with all the Dems and most Reps. Fuck your vaccine. Gun control is racist.