Bodolza wrote on May 13, 2020, 12:46:
And how much it would cost the businesses to run their own ordering web site, do their advertising, and hire drivers for delivery?
Decent question, but obviously restaurants somehow survived with delivery before the gig economy started breaking shit. I don't own a restaurant but I cannot picture 70-80% of revenue going to a website and drivers, and every restaurant does some form of advertising regardless of their use of X delivery service or not.
It's definitely appealing to try to outsource complex, expensive systems, it's been going on in multiple forms for decades. The overwhelming evidence we have though, indicate any short term savings are lost long term as industries collapse, whether it be manufacturing or restaurants or whatever real life business you want to examine that tried to save money by outsourcing. Luckily Uber Eats, Grubhub and the rest, are so god damned greedy that their gouging is readily apparent even a few months later, hopefully it won't take two decades of closures for restaurants to wise up.