Ys Net Promises Shenmue 3 Steam Keys in a Year and Refunds

A post by Ys Net on Kickstarter offers an update on the PC rewards for Shenmue 3, their crowdfunded action/adventure sequel (thanks DSOGaming). Responding to the firestorm of controversy prompted by the announcement the game would be an Epic Games Store exclusive, they elaborate on the follow-up news that they would "assess the situation" by saying that backers will receive their promised Steam keys a mere year after the game's release. They also promise details in a future update on how backers who find this unacceptable will be able to get their pledges refunded. Here's the announcement:
Regarding the recently announced Epic Games Store exclusive, all of us here at YSNET, Deep Silver and Epic are taking the matter with utmost concern and would like to clarify the circumstances leading to the decision and offer backers options for moving forward.

As noted in the updates and survey at launch, we had originally planned for PC distribution through Steam. Taking publishing and sales considerations into account, YSNET and Deep Silver agreed to our partnership with Epic Games Store on PC version distribution. As a publishing partner, Deep Silver has greatly contributed not only to sales and marketing, but to scaling up the game so there is more Shenmue III to begin with. Also, Epic Games has been with us from the start of the project when we adopted Unreal Engine 4 for development, and have given us their support throughout the development process.

In response to backers who have requested Steam keys for their rewards, we discussed offering the keys on the day of release. However, coordination with the sales policies of the involved companies was untenable, and as a result we are not able to make a day one distribution option for Steam keys available.

That we are not able to offer Steam keys for Kickstarter rewards at the time of the game’s release is a great disappointed and inconvenience for those backers who were expecting to receive them. We deeply apologize for the unrest caused by the announcement.
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33 Replies. 2 pages. Viewing page 1.
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33.
 
Re: Ys Net Promises Shenmue 3 Steam Keys in a Year and Refunds
Jul 3, 2019, 09:34
33.
Re: Ys Net Promises Shenmue 3 Steam Keys in a Year and Refunds Jul 3, 2019, 09:34
Jul 3, 2019, 09:34
 
should be on xbox game pass in 3 months
32.
 
Re: Ys Net Promises Shenmue 3 Steam Keys in a Year and Refunds
Jul 3, 2019, 00:09
32.
Re: Ys Net Promises Shenmue 3 Steam Keys in a Year and Refunds Jul 3, 2019, 00:09
Jul 3, 2019, 00:09
 
Scottish Martial Arts wrote on Jul 2, 2019, 22:31:
Tipsy McStagger wrote on Jul 2, 2019, 12:23:
Don't even know what Shenmue is actually..

It was a wildly ambitious open world adventure/RPG/simulation game by Yu Suzuki (a legendary Sega arcade game designer) for the Dreamcast that largely failed in its ambitions, but nevertheless was an interesting failure. A second game was released for the OG Xbox and a third was planned but was cancelled after the commercial failure of the first two, leaving the story dangling without a conclusion.

I know we all like different things, but I'm good with a megatron bomb went off and everyone died. Truly was one of the most boring games I've played in all my years.

To me this shows a lot about the state of gaming, esp on the indy side. Too many game spreads the money too thin and every game is a big risk now. So this upfront money by epic (once again thank you Fortnite players for spending your dollars to subsidize this and my free EGS game library, you the real mvp) you can tell really settles a very unsettling future for these developers and even publishers. Over saturation in here boys, they know it and they can't walk away, they'll even take the public shaming because they know how bleak it can be.
Avatar 17232
31.
 
Re: Ys Net Promises Shenmue 3 Steam Keys in a Year and Refunds
Jul 2, 2019, 23:30
Kxmode
 
31.
Re: Ys Net Promises Shenmue 3 Steam Keys in a Year and Refunds Jul 2, 2019, 23:30
Jul 2, 2019, 23:30
 Kxmode
 
FloorPie wrote on Jul 2, 2019, 20:43:
Its what, 7 months now since Epic Store launched and no shopping cart functionality. At least they partnered with Humble and have about 10 of their games for sale on there.

Based on experience it takes about six months to have a working shopping cart. Even less if you go with a turn-key solution. That they don't have one today says it all with regards Epic's priorities.
"Listen, Peter... with great horsepower comes... the sickest drifts..." - source
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30.
 
Re: Ys Net Promises Shenmue 3 Steam Keys in a Year and Refunds
Jul 2, 2019, 23:29
Kxmode
 
30.
Re: Ys Net Promises Shenmue 3 Steam Keys in a Year and Refunds Jul 2, 2019, 23:29
Jul 2, 2019, 23:29
 Kxmode
 
eRe4s3r wrote on Jul 2, 2019, 20:37:
Kxmode wrote on Jul 2, 2019, 19:20:
Creston wrote on Jul 2, 2019, 16:36:
At least Sweeney is now promising to pay for the refunds themselves.

So hurray, shit developer, you've been rescued.

So let me see if I get this straight. Ys Net took a loan from people to create a game who was then bribed by Epic to lock out access to Steam. Epic then promises to refund backers who were locked out from getting the game on Steam because of Epic. Basically this.

Yep
https://twitter.com/TimSweeneyEpic/status/1146103878540308481

Couldn't write that parody any better even if you tried.

Also KS for games is now dead after this. Well done Epic.

To me this looks like a guy setting someone's house on fire, then standing there offering them fire insurance and they're grateful for it! This just reeks of scummery at an Epic level.
"Listen, Peter... with great horsepower comes... the sickest drifts..." - source
Avatar 18786
29.
 
Re: Ys Net Promises Shenmue 3 Steam Keys in a Year and Refunds
Jul 2, 2019, 23:03
29.
Re: Ys Net Promises Shenmue 3 Steam Keys in a Year and Refunds Jul 2, 2019, 23:03
Jul 2, 2019, 23:03
 
jamiedj99 wrote on Jul 2, 2019, 14:07:
sue em

People should because technically they've engaged in fraud. What about the interest on those loans? Consumer law really needs to catch up with this.
"And then, suddenly and without warning, it turned into a real-life case of hungry, hungry hippos."
- Stephen Colbert
28.
 
Re: Ys Net Promises Shenmue 3 Steam Keys in a Year and Refunds
Jul 2, 2019, 22:40
28.
Re: Ys Net Promises Shenmue 3 Steam Keys in a Year and Refunds Jul 2, 2019, 22:40
Jul 2, 2019, 22:40
 
Scottish Martial Arts wrote on Jul 2, 2019, 22:31:
Tipsy McStagger wrote on Jul 2, 2019, 12:23:
Don't even know what Shenmue is actually..

It was a wildly ambitious open world adventure/RPG/simulation game by Yu Suzuki (a legendary Sega arcade game designer) for the Dreamcast that largely failed in its ambitions, but nevertheless was an interesting failure. A second game was released for the OG Xbox and a third was planned but was cancelled after the commercial failure of the first two, leaving the story dangling without a conclusion.

I never played the 2nd one but the first was definitely one of the first games to really immerse me in an open world like that. GTA 3 was still 2 years away and even then that didn't really attempt aspects of everyday life or routine. The detail and minutiae is what made Shenmue, boring and a joke to some but it was way ahead of its time for games like that.

Little stuff can make a big impression... the ability to open every drawer, and look behind every picture frame on the wall was never used for anything that I can remember... but nearly a decade later when Penumbra: Overture had the analog mouse motions and you could slowly slide open drawers... that shit was my favorite feature
Avatar 17249
27.
 
Re: Ys Net Promises Shenmue 3 Steam Keys in a Year and Refunds
Jul 2, 2019, 22:31
27.
Re: Ys Net Promises Shenmue 3 Steam Keys in a Year and Refunds Jul 2, 2019, 22:31
Jul 2, 2019, 22:31
 
Tipsy McStagger wrote on Jul 2, 2019, 12:23:
Don't even know what Shenmue is actually..

It was a wildly ambitious open world adventure/RPG/simulation game by Yu Suzuki (a legendary Sega arcade game designer) for the Dreamcast that largely failed in its ambitions, but nevertheless was an interesting failure. A second game was released for the OG Xbox and a third was planned but was cancelled after the commercial failure of the first two, leaving the story dangling without a conclusion.
26.
 
Re: Ys Net Promises Shenmue 3 Steam Keys in a Year and Refunds
Jul 2, 2019, 20:43
26.
Re: Ys Net Promises Shenmue 3 Steam Keys in a Year and Refunds Jul 2, 2019, 20:43
Jul 2, 2019, 20:43
 
Its what, 7 months now since Epic Store launched and no shopping cart functionality. At least they partnered with Humble and have about 10 of their games for sale on there.
25.
 
Re: Ys Net Promises Shenmue 3 Steam Keys in a Year and Refunds
Jul 2, 2019, 20:37
25.
Re: Ys Net Promises Shenmue 3 Steam Keys in a Year and Refunds Jul 2, 2019, 20:37
Jul 2, 2019, 20:37
 
Kxmode wrote on Jul 2, 2019, 19:20:
Creston wrote on Jul 2, 2019, 16:36:
At least Sweeney is now promising to pay for the refunds themselves.

So hurray, shit developer, you've been rescued.

So let me see if I get this straight. Ys Net took a loan from people to create a game who was then bribed by Epic to lock out access to Steam. Epic then promises to refund backers who were locked out from getting the game on Steam because of Epic. Basically this.

Yep
https://twitter.com/TimSweeneyEpic/status/1146103878540308481

Couldn't write that parody any better even if you tried.

Also KS for games is now dead after this. Well done Epic.
Avatar 54727
24.
 
Re: Ys Net Promises Shenmue 3 Steam Keys in a Year and Refunds
Jul 2, 2019, 19:20
Kxmode
 
24.
Re: Ys Net Promises Shenmue 3 Steam Keys in a Year and Refunds Jul 2, 2019, 19:20
Jul 2, 2019, 19:20
 Kxmode
 
Creston wrote on Jul 2, 2019, 16:36:
At least Sweeney is now promising to pay for the refunds themselves.

So hurray, shit developer, you've been rescued.

So let me see if I get this straight. Ys Net took a loan from people to create a game who was then bribed by Epic to lock out access to Steam. Epic then promises to refund backers who were locked out from getting the game on Steam because of Epic. Basically this.
"Listen, Peter... with great horsepower comes... the sickest drifts..." - source
Avatar 18786
23.
 
Re: Ys Net Promises Shenmue 3 Steam Keys in a Year and Refunds
Jul 2, 2019, 17:10
Kxmode
 
23.
Re: Ys Net Promises Shenmue 3 Steam Keys in a Year and Refunds Jul 2, 2019, 17:10
Jul 2, 2019, 17:10
 Kxmode
 
mch wrote on Jul 2, 2019, 14:57:
RedEye9 wrote on Jul 2, 2019, 14:27:
Mandatory appearance accomplished, you may now return to your regularly scheduled war-garble.

Sick of getting dunked on in every single EGS thread?

Nope. He's still buying games. On #7.
"Listen, Peter... with great horsepower comes... the sickest drifts..." - source
Avatar 18786
22.
 
Re: Ys Net Promises Shenmue 3 Steam Keys in a Year and Refunds
Jul 2, 2019, 16:43
22.
Re: Ys Net Promises Shenmue 3 Steam Keys in a Year and Refunds Jul 2, 2019, 16:43
Jul 2, 2019, 16:43
 
Tipsy McStagger wrote on Jul 2, 2019, 12:23:
Don't even know what Shenmue is actually..

It was the original "walking simulator" on the Dreamcast. Admittedly I didn't play it much. The best part of it for me was the inclusion of SEGA classics in the arcade. Space Harrier is always a fun time.
21.
 
Re: Ys Net Promises Shenmue 3 Steam Keys in a Year and Refunds
Jul 2, 2019, 16:36
21.
Re: Ys Net Promises Shenmue 3 Steam Keys in a Year and Refunds Jul 2, 2019, 16:36
Jul 2, 2019, 16:36
 
At least Sweeney is now promising to pay for the refunds themselves.

So hurray, shit developer, you've been rescued.
Avatar 15604
20.
 
Re: Ys Net Promises Shenmue 3 Steam Keys in a Year and Refunds
Jul 2, 2019, 14:57
mch
20.
Re: Ys Net Promises Shenmue 3 Steam Keys in a Year and Refunds Jul 2, 2019, 14:57
Jul 2, 2019, 14:57
mch
 
RedEye9 wrote on Jul 2, 2019, 14:27:
Mandatory appearance accomplished, you may now return to your regularly scheduled war-garble.

Sick of getting dunked on in every single EGS thread?

See ya.
19.
 
Re: Ys Net Promises Shenmue 3 Steam Keys in a Year and Refunds
Jul 2, 2019, 14:27
19.
Re: Ys Net Promises Shenmue 3 Steam Keys in a Year and Refunds Jul 2, 2019, 14:27
Jul 2, 2019, 14:27
 
Mandatory appearance accomplished, you may now return to your regularly scheduled war-garble.
"I expect death to be nothingness and by removing from me all possible fears of death, I am thankful to atheism." Isaac Asimov
Avatar 58135
18.
 
Re: Ys Net Promises Shenmue 3 Steam Keys in a Year and Refunds
Jul 2, 2019, 14:26
18.
Re: Ys Net Promises Shenmue 3 Steam Keys in a Year and Refunds Jul 2, 2019, 14:26
Jul 2, 2019, 14:26
 
I have to agree with everyone, just a really crappy thing to do to people that backed your product. I will be sure to avoid them as a developer in the future.
17.
 
Re: Ys Net Promises Shenmue 3 Steam Keys in a Year and Refunds
Jul 2, 2019, 14:25
17.
Re: Ys Net Promises Shenmue 3 Steam Keys in a Year and Refunds Jul 2, 2019, 14:25
Jul 2, 2019, 14:25
 
Kxmode wrote on Jul 2, 2019, 13:33:
Crowdfunding for this game was nothing more than a disposable loan with no commitments to those who helped bring the game to life.

Any company who goes to path of Phoenix Point or Shenmue 3 is scum and should never be allowed to crowdfund another product. Not that it matters though. I'm pretty sure they doomed themselves. Nobody is going to trust them again on any other projects, so they better hope their game sells like hotcakes on EGS.

Trust loss in the people who pulled this garbage is one thing, but, imagine how much harder it is going to be for legitimate developers who now have to contend not only against people thinking crowd-funded games are 99% risky garbage, but also that at any moment, a game can just pull a move like this and screw over the people who funded their success.

For a company who likes to talk about how much they care about the poor devs, they don't mind cutting the legs out from under the little guys. And, why? To protect the big fish that already have dump trucks full of cash.

Tim Sweeney can keep patting himself on the back all he wants, but, he's no better than anyone else.
Avatar 56124
16.
 
Re: Ys Net Promises Shenmue 3 Steam Keys in a Year and Refunds
Jul 2, 2019, 14:09
16.
Re: Ys Net Promises Shenmue 3 Steam Keys in a Year and Refunds Jul 2, 2019, 14:09
Jul 2, 2019, 14:09
 
this is why you pay with paypal there terms are much more strict if you dont get what you order they refund in full

eRe4s3r wrote on Jul 2, 2019, 10:52:
Prez wrote on Jul 2, 2019, 10:41:
We got Epic's money, so here is your backing pledge back now that we don't need it anymore. Also, Fuck You.

Reading that more in detail, it's not even the whole pledge that gets refunded

because
In the case rewards within your reward tier, such as in-game content, have already been created and implemented, a full refund may not be possible.
15.
 
Re: Ys Net Promises Shenmue 3 Steam Keys in a Year and Refunds
Jul 2, 2019, 14:07
15.
Re: Ys Net Promises Shenmue 3 Steam Keys in a Year and Refunds Jul 2, 2019, 14:07
Jul 2, 2019, 14:07
 
sue em
14.
 
Re: Ys Net Promises Shenmue 3 Steam Keys in a Year and Refunds
Jul 2, 2019, 13:54
Kxmode
 
14.
Re: Ys Net Promises Shenmue 3 Steam Keys in a Year and Refunds Jul 2, 2019, 13:54
Jul 2, 2019, 13:54
 Kxmode
 
mch wrote on Jul 2, 2019, 13:06:
Creston wrote on Jul 2, 2019, 13:01:
mch wrote on Jul 2, 2019, 10:00:
Regardless of how you feel about EGS exclusivity, pulling this stunt on a crowdfunded game is absolutely shitty. Period.

I'm sure the usual crowd of Epic Defenders will be by soon to bleat how this is just Good For All Of Us.


Should someone check on RedEye? I'm shocked he hasn't pounced on this thread yet.

He's probably busy with an EGS shopping spree buying ten games for the next hour or two because, you know, no shopping cart. For reals. Full checkout per game. That's Epic!™
"Listen, Peter... with great horsepower comes... the sickest drifts..." - source
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