I can't remember if The Division's open beta was this bad, but its launch was this bad. At least I think they had a server queue at launch.
I never play MMOs so this whole "servers full" thing is odd to me.
And I can finally talk about the game!
It's.... okay!
The combat is better than I thought it would be, but pretty familiar. Once you figure out and remap the awful default keybindings on PC, it becomes a lot more fun. Get a dedicated "hover" button that's easy to reach.
The PC port in general is pretty fucking awful. No FOV slider, and it's locked to like 45. So keep your vomit bag at the ready. And there's this super weird laggy unresponsive mouse movement that is just dogshit. It feels like my mouse is emulating a controller analog stick, but they just ramped up the precision and sample rate so it's mostly invisible... but it just feels so off.
The UI is also a hot mess.
Other than that, I finished the first mission, it had a neat ending. The cutscene felt like Bioware. Honestly I kinda got sad that I had to go back out and play more boarderlands before i got to see more... I wish they'd do a remaster of Dragon Age Origins... That game was so damned good.
But give it a chance, if you enjoy the combat and don't care about PvP, it might be a winner for you. Because you get the Bioware world-building and actually interesting lore. From my playthrough of the Alpha and this demo, the Alpha had more world building, and I think more "codex" things to find to actually explain what is going on. I guess they're going light on that for the demo? Maybe I just haven't gotten to it yet? I just remember being very pleantly surprised to find my curiosity growing about this world, when at a glance it's easy to dismiss as action sci-fi schlock a-la Destiny.