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Epic Games Store Updates Refund Policy

This tweet from Epic's former Steam Spy Sergey Galyonkin announces a change in the refund policy for the Epic Games Store. As noted by Polygon, the new policy is now the same as Steam's. Here's word:
We also changed our refund policy. Unlimited refunds within 14 days of purchase and under 2 hours played. The team is working on the self-service solution, but for now, you'll have to go through player support.
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5. Re: Epic Games Store Updates Refund Policy Jan 11, 2019, 23:06 Cutter
 
Dumb move.
 
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  1. Jan 11, 20:15 Re: Epic Games Store Updates Refund Policy  RedEye9 
  2. Jan 11, 20:26  Re: Epic Games Store Updates Refund Policy xXStellarDadXx
  3. Jan 11, 22:54 Re: Epic Games Store Updates Refund Policy WaltC
  4. Jan 11, 23:04  Re: Epic Games Store Updates Refund Policy J
  8. Jan 12, 03:28   Re: Epic Games Store Updates Refund Policy  jdreyer 
  9. Jan 12, 06:35    Re: Epic Games Store Updates Refund Policy MattyC
  7. Jan 12, 03:25  Re: Epic Games Store Updates Refund Policy  jdreyer 
>> 5. Jan 11, 23:06 Re: Epic Games Store Updates Refund Policy Cutter
  6. Jan 12, 03:23 Re: Epic Games Store Updates Refund Policy  jdreyer 
  10. Jan 12, 18:36 Re: Epic Games Store Updates Refund Policy ventry