recent firing of
two ArenaNet writers
over Twitter exchanges prompts the International Game
Developers Association to step up with a
from their executive director strongly urging that members clarify
guidelines for social media use for both professional and personal accounts
). Here's a bit:
Two ArenaNet employees were recently fired
because of their interactions with community members on social media. This
incident makes very clear the perils of social media for game developers,
especially when transparent and well-understood guidelines for staff members are
not in place. Often, game developers love engaging with their player base, and
the interactions can be very helpful for both the developers and players.
However, without clear information from an employer on social media use,
interacting with people as a game developer can jeopardize someone’s job and
career, and even their personal safety.
The IGDA strongly encourages its members, both as individuals and as studios
and partners, to clarify the guidelines and expectations around social media
use, both in professional and personal accounts.
Game developers are also frequently targeted for harassment, particularly if
they are members of under-represented communities. Companies must plan for how
they will support their staff members in the event of online harassment, and
should clearly communicate the resources they will make available to their team
to have safe, productive, and positive interactions online, especially if they
are expected to do so in their roles.