We Happy Few Delay; Refunds

A blog post from Compulsion Games announces that the official release of We Happy Few is being delayed, and this "action/adventure game set in a drug-fuelled, retrofuturistic city in an alternative 1960s England" will now remain in Early Access until the summer (thanks DSOGaming). The update is accompanied by this video on their progress, and they followed the news with another post getting back on track discussing the game itself. In addition to the delay, they also discuss the negative feedback they've received about the game's pre-purchase/Early Access price point. Word is: "We had anticipated that Steam players would be okay with pre-purchase still granting early access, but since we won’t be offering any additional early access updates beyond August’s “Life in Technicolour”, we think having this labeled Early Access and charging the price of a larger game caused more confusion than we had hoped." As a result, they have decided to offer refunds to those who want them to make sure everyone's expectations are met. Here's word:
We want to make sure everyone who plays the game is happy, so alongside our revised release date, we are doing two things:

1) Enabling refunds for all players who purchased on Steam, past and present, regardless of playtime. We’ll continue working to make sure 1.0 is great and something you’ll be happy buying.

2) Temporarily disabling the buy button on Steam as of the end of January, 2018. We don’t want new players to have the same frustration, so we’re temporarily disabling the option to buy on Steam, and will re-enable the buy button once we’re closer to launch when more info and materials on the game will have been released, giving players more clarity on what they can expect in the full version of We Happy Few.

So, that’s it for today. We’re going to get back to making We Happy Few. Thank you once again for all your ongoing support.

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9.
 
Re: We Happy Few Delay; Refunds
Jan 20, 2018, 13:32
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Re: We Happy Few Delay; Refunds Jan 20, 2018, 13:32
Jan 20, 2018, 13:32
 
Crucifix wrote on Jan 19, 2018, 19:13:
good to see a developer step up, admit their mistake and offer refunds/disable the guy button. kudos...

Just as long as they don't disable the girl button. I like girls...
If Russia stops fighting, the war ends. If Ukraine stops fighting, Ukraine ends. Slava Ukraini!
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8.
 
Re: We Happy Few Delay; Refunds
Jan 20, 2018, 00:28
Nucas
 
8.
Re: We Happy Few Delay; Refunds Jan 20, 2018, 00:28
Jan 20, 2018, 00:28
 Nucas
 
Crucifix wrote on Jan 19, 2018, 19:13:
good to see a developer step up, admit their mistake and offer refunds/disable the guy button. kudos...

this reminds me i just observed the inverse of this a couple days ago; i was checking on the status of the descent revival Overload and wondered idly what has happened to Descent: Underground since the last time their head guy went around arguing with people on the internet, saying it wasn't dead and that "fans of the other project" were "negging on him", please give us more money, and so on.

well, the game has been de-listed from steam. and while at first i thought this was big of them, in one of their video updates it sounds like valve terminated their relationship with the company due to inactivity on their "early access" title.
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7.
 
Re: We Happy Few Delay; Refunds
Jan 19, 2018, 23:31
7.
Re: We Happy Few Delay; Refunds Jan 19, 2018, 23:31
Jan 19, 2018, 23:31
 
jacobvandy wrote on Jan 19, 2018, 19:23:
Yeah, but it sounds like they really fucked up and it's hard to recover from that. I haven't been following this at all, but there was so much hype for the game after it showed at E3, people liking what they saw of it more than anything from the AAA sector... So it's unfortunate they weren't able to capitalize on such a huge PR advantage that a lot indie devs would kill for.

I knew that the E3 trailer was going to cause backlash as soon as I saw it. It portrayed the game as a tightly scripted, cinematic affair which it never was. The game was always going to focus on survival crafting in procedurally-generated environments but the majority of people who saw the trailer didn't know that.

They've released multiple trailers for the game and there are others that are far more representative of the actual gameplay experience. They should have used one of those instead.
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Re: We Happy Few Delay; Refunds
Jan 19, 2018, 22:30
6.
Re: We Happy Few Delay; Refunds Jan 19, 2018, 22:30
Jan 19, 2018, 22:30
 
Nut wrote on Jan 19, 2018, 21:02:
> 1) Enabling refunds ...

Does the Steam refund system work by letting the developers authoritatively choose whether to approve or refuse refunds (perhaps either automatically or case-by-case) after the 2 hour / 14 day minimum requirements?

I think they need to talk to Valve about it to get it enabled.
5.
 
Re: We Happy Few Delay; Refunds
Jan 19, 2018, 21:02
Nut
5.
Re: We Happy Few Delay; Refunds Jan 19, 2018, 21:02
Jan 19, 2018, 21:02
Nut
 
> 1) Enabling refunds ...

Does the Steam refund system work by letting the developers authoritatively choose whether to approve or refuse refunds (perhaps either automatically or case-by-case) after the 2 hour / 14 day minimum requirements?
4.
 
Re: We Happy Few Delay; Refunds
Jan 19, 2018, 20:28
4.
Re: We Happy Few Delay; Refunds Jan 19, 2018, 20:28
Jan 19, 2018, 20:28
 
action/adventure game set in a drug-fuelled, retrofuturistic city in an alternative 1960s Englan

Wow, that's a impressively niche setting.
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3.
 
Re: We Happy Few Delay; Refunds
Jan 19, 2018, 19:54
3.
Re: We Happy Few Delay; Refunds Jan 19, 2018, 19:54
Jan 19, 2018, 19:54
 
Crucifix wrote on Jan 19, 2018, 19:13:
good to see a developer step up, admit their mistake and offer refunds/disable the guy button. kudos...
/and thread!
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2.
 
Re: We Happy Few Delay; Refunds
Jan 19, 2018, 19:23
2.
Re: We Happy Few Delay; Refunds Jan 19, 2018, 19:23
Jan 19, 2018, 19:23
 
Yeah, but it sounds like they really fucked up and it's hard to recover from that. I haven't been following this at all, but there was so much hype for the game after it showed at E3, people liking what they saw of it more than anything from the AAA sector... So it's unfortunate they weren't able to capitalize on such a huge PR advantage that a lot indie devs would kill for.
1.
 
Re: We Happy Few Delay; Refunds
Jan 19, 2018, 19:13
1.
Re: We Happy Few Delay; Refunds Jan 19, 2018, 19:13
Jan 19, 2018, 19:13
 
good to see a developer step up, admit their mistake and offer refunds/disable the guy button. kudos...
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