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Valve Reviewing Review Reviews

A new post on the Steam Blog has further thoughts from Valve on the process of refining the user review process on Steam to make them more useful to other users. They offer an extensive discussion of what makes for helpful reviews, and how they evaluate reviews for this quality. They note that one of the problems they must deal with is that the system for reviewing reviews itself is as subject to abuse as the review system itself. Here's word on what they are doing about this:

What we are changing
Up to this point, we've tried to maintain just showing the simple math behind how we calculate whether a review is helpful or not--the percentage and number of people who indicated a review as helpful. We like systems that are transparent and easy to understand, as they are also easier to believe and trust. Unfortunately, this has resulted in a system that allows a small group to manipulate reviews to a degree that is clearly decreasing the value of Steam for many other players. So we're making two main changes.

  1. Firstly, our system will use a new method of calculating the helpfulness of each review, taking into account the users that are trying to manipulate the system. One way we're doing that is by counting the helpful ratings on reviews differently for users that are far outside the norm. Ratings from users that follow normal patterns of rating will continue to be counted the same way that they have, whereas accounts that rate an excessive number of reviews on an individual game will see the weight of each individual rating count for less and less.
  2. Secondly, store pages will now show the default helpful positive and negative reviews in a similar proportion to that of the overall review score for the game. For example, if the game is reviewed positively by 80% of reviewers, then the ten reviews shown by default on the store page will be 80% positive, showing eight positive and two negative. This should keep the reviews shown on a game's page from being so easily manipulated by a few determined players and should more accurately represent the overall sentiment of the people playing the game.

We're rolling out both of these changes as a beta today. You can turn the new method on and off to see how it impacts the default display of reviews on any given store page. Note that these changes only impact the default listing of reviews (Called "Summary") and the "Most Helpful" display option.

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23. Re: Valve Reviewing Review Reviews Nov 22, 2017, 07:36 Bub
 
Ha Ha Ha, As If those Steam reviews were a good indicator of game quality and fun or how so many Steam titles won't install, or run, or run in various screen resolutions.

To get the real skinny on any Steam game on sale:

- always filter the Steam reviews for the negative ones first. Look for repeated mention of technical issues, and core gameplay criticisms, then go check the positive reviews.

- check the community discussion board, look for any of these bad signs: game won't run/install in Win10, game won't run in certain resolutions, major in-game bugs.

- go to Youtube, search the game title followed by "gameplay". Actual game play is always better to judge a game by than reviews which tend to be dominated by people with other agendas.
 
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  1. Nov 21, 10:19 Re: Valve Reviewing Review Reviews El Pit
  2. Nov 21, 11:21 Re: Valve Reviewing Review Reviews Cutter
  3. Nov 21, 11:48  Re: Valve Reviewing Review Reviews BIGtrouble77
  10. Nov 21, 13:59   Re: Valve Reviewing Review Reviews RedEye9
  4. Nov 21, 12:24  Re: Valve Reviewing Review Reviews Quboid
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  12. Nov 21, 15:28      Re: Valve Reviewing Review Reviews Cutter
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  15. Nov 21, 16:33   Re: Valve Reviewing Review Reviews jdreyer
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  19. Nov 22, 02:04     Re: Valve Reviewing Review Reviews jdreyer
  20. Nov 22, 03:00      Re: Valve Reviewing Review Reviews ItBurn
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  22. Nov 22, 07:34       Re: Valve Reviewing Review Reviews RedEye9
  17. Nov 21, 18:01  Re: Valve Reviewing Review Reviews RedEye9
>> 23. Nov 22, 07:36 Re: Valve Reviewing Review Reviews Bub


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