Arkane: Steam Refunds = PC Prey Demo

In an interview on AusGamers, Arkane's Raph Colantonio discusses the imminent release of Prey, the sci-fi shooter remake (thanks DSOGaming). One hot topic that comes up is how console owners have a demo of the game to sample, while PC gamers do not. Though this does not sound like Valve's take on the topic, he says they feel Steam's refund policy is the equivalent of a PC demo:
"It's just a resource assignment thing. We couldn't do a demo on both the console and on the PC, we had to choose. And besides, PC has Steam. Steam players can just return the game [prior to playing] 2 hours so it's like a demo already. I also want to clarify that there's no PC port. I keep on hearing 'oh they're going to screw up the PC port' there is no PC port. We do the game on PC. It's a PC game. It's a different engine to Dishonored as well. So we might have our own sets of problems, but we are of course very careful because of what happened with Dishonored 2. So we wanted to make sure the PC version of Prey is good."
View : : :
61 Replies. 4 pages. Viewing page 3.
Newer [  1  2  3  4  ] Older
21.
 
Re: Arkane: Steam Refunds = PC Prey Demo
May 3, 2017, 12:59
Slick
 
21.
Re: Arkane: Steam Refunds = PC Prey Demo May 3, 2017, 12:59
May 3, 2017, 12:59
 Slick
 
SpectralMeat wrote on May 3, 2017, 09:59:
I'm looking forward to reviews of the PC version.

Well, with Bethesda's new 24 policy, reviewers won't be getting a copy until 24 hours before launch. And their PR firm is sounding a bit sketchy on weather even that will happen.

Avatar 57545
20.
 
Re: Arkane: Steam Refunds = PC Prey Demo
May 3, 2017, 12:45
20.
Re: Arkane: Steam Refunds = PC Prey Demo May 3, 2017, 12:45
May 3, 2017, 12:45
 
Jagacademy wrote on May 3, 2017, 11:33:
Kajetan wrote on May 3, 2017, 10:54:
Dacote wrote on May 3, 2017, 10:31:
Is there such a thing as Demo abuse?
Not yet

I buy roughly 6 games a month, and refund 4 of them on average.

Here's the kicker though: If we couldn't refund, I would probably only buy 6 a year.

The fact of the matter is that "The ability to return purchases = more purchases". This is why literally EVERY retail store allows refunds. If you take them away, you ultimately have less sales.

Refunds increase revenue, not vice versa.
Demos increase game sales and now that steam "refunds" are effectively a demo, same difference.
Avatar 58135
19.
 
Re: Arkane: Steam Refunds = PC Prey Demo
May 3, 2017, 12:43
19.
Re: Arkane: Steam Refunds = PC Prey Demo May 3, 2017, 12:43
May 3, 2017, 12:43
 
I have never refunded a game on Steam. Mostly because 90% of the stuff I buy on there is either heavily discounted or from things like Humble Bundle sales. So what if I don't play a lot of the games I buy, because how can I pass up a game that I never heard of when it's just two bucks. Some day it might turn out to be a great game experience. Or at least two bucks worth.
Avatar 13545
18.
 
Re: Arkane: Steam Refunds = PC Prey Demo
May 3, 2017, 12:42
18.
Re: Arkane: Steam Refunds = PC Prey Demo May 3, 2017, 12:42
May 3, 2017, 12:42
 
Gadzooks wrote on May 3, 2017, 11:54:
I hope tons of people buy, and then refund on steam, and totally screw up their metrics for sales after this.


I wasn't too interested in this garbage game so far but ^that is exactly the plan now .
17.
 
Re: Arkane: Steam Refunds = PC Prey Demo
May 3, 2017, 12:30
El Pit
 
17.
Re: Arkane: Steam Refunds = PC Prey Demo May 3, 2017, 12:30
May 3, 2017, 12:30
 El Pit
 
For some here on Blue's News the demo they like is the complete game for free. I mean there could be a bug in the final battle so they must be allowed to play through just to check it out, right?
In the current political and social climate, don't be an aggressive monkey . Show that you have evolved that important thin sugar coating called civilization. Don't fall for the fools.
16.
 
Re: Arkane: Steam Refunds = PC Prey Demo
May 3, 2017, 12:28
16.
Re: Arkane: Steam Refunds = PC Prey Demo May 3, 2017, 12:28
May 3, 2017, 12:28
 
Jagacademy wrote on May 3, 2017, 11:33:
I buy roughly 6 games a month, and refund 4 of them on average.

Here's the kicker though: If we couldn't refund, I would probably only buy 6 a year.

The fact of the matter is that "The ability to return purchases = more purchases". This is why literally EVERY retail store allows refunds. If you take them away, you ultimately have less sales.

Refunds increase revenue, not vice versa.

"Refunds Benefit Devs More Than Gamers"
https://www.youtube.com/watch?v=9sD-CrcTa5M

You'd think such things would be common knowledge with some common sense. If only.
15.
 
Re: Arkane: Steam Refunds = PC Prey Demo
May 3, 2017, 12:25
15.
Re: Arkane: Steam Refunds = PC Prey Demo May 3, 2017, 12:25
May 3, 2017, 12:25
 
Agent-Zero wrote on May 3, 2017, 10:03:
the state of the previous PC port makes their priorities clear in this

its not encouraging, lets see what reviews say

Screw reviews, good and useful reviews are so few and far between often doing nothing more than paying lipservice to negatives. For the large hyped games it's often becoming a necessity to balance critic reviews with user reviews especially if there are recurring criticisms.

There's a reason so many people go "A game got 7/10, so it must be crap" because much of the time that "7" should be a five or six with a highlighted caveat, or doesn't account for things many users, the customers, consider valid.

Sure there are those who give games a valid rating within their opinion, though for such a rating to come from one of the big sites for a hyped game with marketing is an exception even before the reviewer has to have the thick skin to soak up abuse from a zealous troll army for giving a 7/10 game anything lower than a 9 just because of its title.


I've found it far more useful looking for recurring negatives in negative user reviews so see if they're something I care about.

Along with a handful of, as independent as possible, specific reviewers who's opinions and preferences I may not agree with but am familiar with.

Other than that the rest is usually just noise to filter out.


Though Bethesda's actions in regards to critic reviews doesn't help the situation in any way, it's just adding to the many problems and their statements regarding it makes it sound calculated and deliberate by dancing around the elephant in the room.

14.
 
Re: Arkane: Steam Refunds = PC Prey Demo
May 3, 2017, 11:54
14.
Re: Arkane: Steam Refunds = PC Prey Demo May 3, 2017, 11:54
May 3, 2017, 11:54
 
I hope tons of people buy, and then refund on steam, and totally screw up their metrics for sales after this.

13.
 
Re: Arkane: Steam Refunds = PC Prey Demo
May 3, 2017, 11:52
13.
Re: Arkane: Steam Refunds = PC Prey Demo May 3, 2017, 11:52
May 3, 2017, 11:52
 
Leper wrote on May 3, 2017, 11:34:
Fine with me if it's fine with them. I'd feel guilty about doing this otherwise.

WONT SOMEBODY PLEASE THINK OF THE CHILDREN!!
12.
 
Re: Arkane: Steam Refunds = PC Prey Demo
May 3, 2017, 11:35
12.
Re: Arkane: Steam Refunds = PC Prey Demo May 3, 2017, 11:35
May 3, 2017, 11:35
 
MajorD wrote on May 3, 2017, 11:02:
I also want to clarify that........... there is no PC port. We do the game on PC.

Since when?
So naturally, a console demo was a lot easier to whip up than a PC one
Steam: SpectralMeat
Avatar 14225
11.
 
Re: Arkane: Steam Refunds = PC Prey Demo
May 3, 2017, 11:34
11.
Re: Arkane: Steam Refunds = PC Prey Demo May 3, 2017, 11:34
May 3, 2017, 11:34
 
Fine with me if it's fine with them. I'd feel guilty about doing this otherwise.
10.
 
Re: Arkane: Steam Refunds = PC Prey Demo
May 3, 2017, 11:33
10.
Re: Arkane: Steam Refunds = PC Prey Demo May 3, 2017, 11:33
May 3, 2017, 11:33
 
Kajetan wrote on May 3, 2017, 10:54:
Dacote wrote on May 3, 2017, 10:31:
Is there such a thing as Demo abuse?
Not yet

I buy roughly 6 games a month, and refund 4 of them on average.

Here's the kicker though: If we couldn't refund, I would probably only buy 6 a year.

The fact of the matter is that "The ability to return purchases = more purchases". This is why literally EVERY retail store allows refunds. If you take them away, you ultimately have less sales.

Refunds increase revenue, not vice versa.
9.
 
Re: Arkane: Steam Refunds = PC Prey Demo
May 3, 2017, 11:02
9.
Re: Arkane: Steam Refunds = PC Prey Demo May 3, 2017, 11:02
May 3, 2017, 11:02
 
We couldn't do a demo on both the console and on the PC, we had to choose. And besides, PC has Steam. Steam players can just return the game [prior to playing] 2 hours so it's like a demo already.

I don't know, maybe my coffee hasn't kicked in, but this just struck me as a copout douchebag spin.

Isn't getting a refund through Steam a hassle, or is it pretty painless? Regardless, I think it is douchebag response.

I also want to clarify that there's no PC port. I keep on hearing 'oh they're going to screw up the PC port' there is no PC port. We do the game on PC.

Since when?
Avatar 55780
8.
 
Re: Arkane: Steam Refunds = PC Prey Demo
May 3, 2017, 10:58
8.
Re: Arkane: Steam Refunds = PC Prey Demo May 3, 2017, 10:58
May 3, 2017, 10:58
 
What's wrong with the Dishonored 2 PC port? It's been great for me so far... Maybe they patched the problems?
Avatar 56211
7.
 
Re: Arkane: Steam Refunds = PC Prey Demo
May 3, 2017, 10:54
7.
Re: Arkane: Steam Refunds = PC Prey Demo May 3, 2017, 10:54
May 3, 2017, 10:54
 
Dacote wrote on May 3, 2017, 10:31:
Is there such a thing as Demo abuse?
Not yet
6.
 
Re: Arkane: Steam Refunds = PC Prey Demo
May 3, 2017, 10:31
6.
Re: Arkane: Steam Refunds = PC Prey Demo May 3, 2017, 10:31
May 3, 2017, 10:31
 
Will my Steam account get flagged for excessive Demo-ing if I buy 30 games, play 1 hour 59 minutes of each and Refund Them All?

Is there a limit to how many purchases I can request a refund for?
You can submit any number of refund requests for eligible purchases.
If it appears that you are abusing the refund system, we reserve the right to revoke access to this feature.
Is there such a thing as Demo abuse?

5.
 
Re: Arkane: Steam Refunds = PC Prey Demo
May 3, 2017, 10:22
5.
Re: Arkane: Steam Refunds = PC Prey Demo May 3, 2017, 10:22
May 3, 2017, 10:22
 
If concerned wait a day for user reviews. Big whoop.
Avatar 17232
4.
 
Re: Arkane: Steam Refunds = PC Prey Demo
May 3, 2017, 10:11
4.
Re: Arkane: Steam Refunds = PC Prey Demo May 3, 2017, 10:11
May 3, 2017, 10:11
 
I love how on PC gamer where they were talking about PC not getting a demo had multiple ad's stating to get the prey demo.
3.
 
Re: Arkane: Steam Refunds = PC Prey Demo
May 3, 2017, 10:03
3.
Re: Arkane: Steam Refunds = PC Prey Demo May 3, 2017, 10:03
May 3, 2017, 10:03
 
the state of the previous PC port makes their priorities clear in this

its not encouraging, lets see what reviews say
2.
 
Re: Arkane: Steam Refunds = PC Prey Demo
May 3, 2017, 09:59
2.
Re: Arkane: Steam Refunds = PC Prey Demo May 3, 2017, 09:59
May 3, 2017, 09:59
 
I'm looking forward to reviews of the PC version.
I'm not blown away by their attitude here though Refunds=demo. I understand resource management, but if you don't want to eliminate one group of your customers than don't do this no demo 4 u PC gamer bullsit.
Release a demo for everyone at the same time, or noone and focus on polishing and patching the game.
Steam: SpectralMeat
Avatar 14225
61 Replies. 4 pages. Viewing page 3.
Newer [  1  2  3  4  ] Older