Kajetan wrote on May 3, 2017, 10:54:
Dacote wrote on May 3, 2017, 10:31:
Is there such a thing as Demo abuse?
Not yet
I buy roughly 6 games a month, and refund 4 of them on average.
Here's the kicker though: If we couldn't refund, I would probably only buy 6 a year.
The fact of the matter is that "The ability to return purchases = more purchases". This is why literally EVERY retail store allows refunds. If you take them away, you ultimately have less sales.
Refunds increase revenue, not vice versa.