Gearbox Issues Ultimatum to G2A

Eurogamer has a reaction from Gearbox to their announcement of their partnership with G2A. They apparently missed all the complaints about shoddy practices at G2A until influencer TotalBuscut influenced them with a total kick to the biscuits, saying, "Pulling coverage plans for it and future Gearbox titles. No support for crooks." Now Gearbox says they are demanding G2A change their ways with the following manifesto in order to keep their Bulletstorm: Full Clip Edition bundle deal:
Gearbox Publishing heard loud and clear the concerns voiced by John 'TotalBiscuit' Bain. Gearbox was then provided with a lot of documentation on the subject, after which John was gracious enough to spend time across the last two days with our head of publishing Steve Gibson to put together a proposal and a deadline for G2A to act upon.

  • Before Bulletstorm Steam launch, G2A makes a public commitment to this: Within 30 days, G2A Shield (aka, customer fraud protection) is made free instead of a separate paid subscription service within terms offered by other major marketplaces. All customers who spend money deserve fraud protection from a storefront. To that end, all existing G2A Shield customers are notified by April 14th that fraud protection services are now free and they will no longer be charged for this.
  • Before Bulletstorm Steam launch, G2A makes a public commitment to this: Within 90 days, G2A will open up a web service or API to certified developers and publishers to search for and flag for immediate removal, keys that are fraudulent. This access will be free of charge and will not require payment by the content holders.
  • Before Bulletstorm Steam launch, G2A makes a public commitment to this: Within 60 days implement throttling for non-certified developers and publishers at the title, userid, and account payable levels for a fraud flagging process. This is to protect content providers from having large quantities of stolen goods flipped on G2A before they can be flagged.
  • Before Bulletstorm Steam launch, G2A makes a public commitment to this: Within 30 days, G2A restructures its payment system so that customers who wish to buy and sell legitimate keys are given a clear, simple fee-structure that is easy to understand and contains no hidden or obfuscated charges. Join the ranks of other major marketplaces.

Gearbox Publishing won't support a marketplace that is unwilling to make these commitments and execute on them.

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23 Replies. 2 pages. Viewing page 1.
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23.
 
Re: Gearbox Issues Ultimatum to G2A
Apr 8, 2017, 20:19
23.
Re: Gearbox Issues Ultimatum to G2A Apr 8, 2017, 20:19
Apr 8, 2017, 20:19
 
This thread is restoring my faith in humanity.
RIP RedEye9. We miss you.
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22.
 
Re: Gearbox Issues Ultimatum to G2A
Apr 8, 2017, 04:04
22.
Re: Gearbox Issues Ultimatum to G2A Apr 8, 2017, 04:04
Apr 8, 2017, 04:04
 
Verno wrote on Apr 7, 2017, 12:49:
It's a bullshit site. Not like buying cheap game keys is a mortal sin or something but its amusing to see people try to justify it.
I get why people love a good deal. I too would like to get video games (and everything else for that matter) cheaper. It lets me buy more of the things I want.

But you have to stop and ask yourself how G2A and other flea markets are getting keys for so cheap. And the fact that the source isn't the publisher should raise a massive red flag. At best it's a key from another region, which is tantamount to pleading that you should get a poverty discount. At worst it's a money laundering operation, fencing keys purchased with stolen credit cards. Either one should make you uncomfortable.
21.
 
Re: Gearbox Issues Ultimatum to G2A
Apr 7, 2017, 16:52
21.
Re: Gearbox Issues Ultimatum to G2A Apr 7, 2017, 16:52
Apr 7, 2017, 16:52
 
Verno wrote on Apr 7, 2017, 12:49:
It's a bullshit site. Not like buying cheap game keys is a mortal sin or something but its amusing to see people try to justify it.

Even more amusing is to see an actual developer/publisher team up with G2A. It's more of the Gamestop rhetoric.

"GAMESTOP IS KILLING THE GAMING INDUSTRY!!!1!!! Oh, hi Gamestop. What, you want exclusive DLC? Of course, let's make some cool stuff for you!"

G2A is actively enabling stealing, unlike Gamestop which is just reselling games which is perfectly legal, and here's Randy's gang "HAI GUYZ WERE TEAMING UP WITH G2A HUR HUR DERP!"
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20.
 
Re: Gearbox Issues Ultimatum to G2A
Apr 7, 2017, 12:49
20.
Re: Gearbox Issues Ultimatum to G2A Apr 7, 2017, 12:49
Apr 7, 2017, 12:49
 
Most of the G2A keys are out of region crap which is part of the reason we have strict regional enforcements on many games now or someone abusing bundle deals. The rest is fraud with the odd mix of a real person reselling a key. Personally I can afford buying my games from a legitimate source and sleep a bit better knowing that I'm rewarding the right people instead of a leech that has inserted itself into the supply chain.

It's a bullshit site. Not like buying cheap game keys is a mortal sin or something but its amusing to see people try to justify it.
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Re: Gearbox Issues Ultimatum to G2A
Apr 7, 2017, 11:44
19.
Re: Gearbox Issues Ultimatum to G2A Apr 7, 2017, 11:44
Apr 7, 2017, 11:44
 
I want to start by saying, you do what you want, I'm not your boss.
Those of you using G2A and trying to defend it, please stop. It's not because you didn't have issues with them that they're "good". Because of charge backs, G2A HAS cost several indie devs relative "fortunes" and has caused at least one to close. They are making this ecosystem where illegal activity for profit is encouraged and are doing what amounts to nothing to protect devs. Not only that, but as a dev, in order to not have problems with that illegal activity, you're somewhat forced to deal with G2A to prevent issues. You're essentially paying them protection money "or else"... Anyway, if you love video games, and are supporting this, think about what you're doing and support the developers instead of all this shady ass stuff. I'm no expert on the matter, so watch Total Biscuit's videos for more.
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18.
 
Re: Gearbox Issues Ultimatum to G2A
Apr 7, 2017, 11:05
18.
Re: Gearbox Issues Ultimatum to G2A Apr 7, 2017, 11:05
Apr 7, 2017, 11:05
 
Honestly, this is so much more about the apathy that G2A has when it comes to their services. A lot of the keys on G2A can be legitimate, but honestly it doesn't matter if it is 1 or 1000 keys that are illegitimate, the fact of the matter is that G2A has a shit-ton of apathy when it comes to validating and protecting their customers.

I mean, really, the most massive of red flags is that they provide a paid service to protect people from fraud...a service that, for all intents and purposes, shouldn't even need to exist and at the very least should be available to with no extra cost.
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Re: Gearbox Issues Ultimatum to G2A
Apr 7, 2017, 09:10
17.
Re: Gearbox Issues Ultimatum to G2A Apr 7, 2017, 09:10
Apr 7, 2017, 09:10
 
ViRGE wrote on Apr 7, 2017, 03:19:
Jerykk wrote on Apr 6, 2017, 23:37:
G2A is basically eBay for PC game keys. The vast majority of keys are legitimate (mostly obtained from bundles), but you do rarely have third-party sellers selling stolen keys.

I've bought a lot of games from G2A and only had one revoked, which G2A refunded without question. And I didn't pay for their fraud protection service. I've also sold games on G2A and all of them required proof of source and proof of purchase before they could be posted on the site.

G2A and other "gray market" sites get a lot of negative hype, primarily from people who have never actually used them.
The fact that even one key got revoked should tell you what kind of business G2A is running.

It's a flea market for stolen keys. No more, no less.
THIS
Flea Market soooo this

And I think the bundle loophole is not long for this world.

vote not withstanding
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16.
 
Re: Gearbox Issues Ultimatum to G2A
Apr 7, 2017, 09:07
16.
Re: Gearbox Issues Ultimatum to G2A Apr 7, 2017, 09:07
Apr 7, 2017, 09:07
 
El Pit wrote on Apr 7, 2017, 08:54:
ViRGE wrote on Apr 7, 2017, 03:19:
]The fact that even one key got revoked should tell you what kind of business G2A is running.

It's a flea market for stolen keys. No more, no less.

I see... One key revoked = all keys are stolen

I think I can guess who you voted for!
Yeah, ViRGE is mad cause he put a lot of ciphering into his analysis, so he deserves a cut!
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15.
 
Re: Gearbox Issues Ultimatum to G2A
Apr 7, 2017, 08:54
El Pit
 
15.
Re: Gearbox Issues Ultimatum to G2A Apr 7, 2017, 08:54
Apr 7, 2017, 08:54
 El Pit
 
ViRGE wrote on Apr 7, 2017, 03:19:
]The fact that even one key got revoked should tell you what kind of business G2A is running.

It's a flea market for stolen keys. No more, no less.

I see... One key revoked = all keys are stolen

I think I can guess who you voted for!
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14.
 
Re: Gearbox Issues Ultimatum to G2A
Apr 7, 2017, 03:37
14.
Re: Gearbox Issues Ultimatum to G2A Apr 7, 2017, 03:37
Apr 7, 2017, 03:37
 
I always thought G2A was a marketplace rather than a reseller. I didn't know they actually sold from devs/publishers direct. Ironically enough this will make me look at them more.

The problem I have always had with the likes of G2A and Kinguin etc is that you have no idea where the key originated from and that makes a difference for me. If the key originates from a stolen credit card then I want no part in it. The same for "stolen" keys (i.e. leaked employee keys) - not all are cancelled.

If they are simply resold "grey" keys then I'm fine with that; I can order a "thing" from Malaysia (for example) and have it shipped over if I care, why cant I order a "key" and do the same? I could pay some guy in "somewhere" to photograph a key-on-a-box if I so cared so G2A simplifies it.

Cant see the outrage. Afterall, ebay have just as many crooks and thieves trying to sell in the market.
Never argue with an idiot. They will drag you down to their level and beat you with experience.
13.
 
Re: Gearbox Issues Ultimatum to G2A
Apr 7, 2017, 03:19
13.
Re: Gearbox Issues Ultimatum to G2A Apr 7, 2017, 03:19
Apr 7, 2017, 03:19
 
Jerykk wrote on Apr 6, 2017, 23:37:
G2A is basically eBay for PC game keys. The vast majority of keys are legitimate (mostly obtained from bundles), but you do rarely have third-party sellers selling stolen keys.

I've bought a lot of games from G2A and only had one revoked, which G2A refunded without question. And I didn't pay for their fraud protection service. I've also sold games on G2A and all of them required proof of source and proof of purchase before they could be posted on the site.

G2A and other "gray market" sites get a lot of negative hype, primarily from people who have never actually used them.
The fact that even one key got revoked should tell you what kind of business G2A is running.

It's a flea market for stolen keys. No more, no less.
12.
 
Re: Gearbox Issues Ultimatum to G2A
Apr 6, 2017, 23:41
12.
Re: Gearbox Issues Ultimatum to G2A Apr 6, 2017, 23:41
Apr 6, 2017, 23:41
 
Gear Box, one crook to another. Hey, stop being like us.
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11.
 
Re: Gearbox Issues Ultimatum to G2A
Apr 6, 2017, 23:37
11.
Re: Gearbox Issues Ultimatum to G2A Apr 6, 2017, 23:37
Apr 6, 2017, 23:37
 
G2A is basically eBay for PC game keys. The vast majority of keys are legitimate (mostly obtained from bundles), but you do rarely have third-party sellers selling stolen keys.

I've bought a lot of games from G2A and only had one revoked, which G2A refunded without question. And I didn't pay for their fraud protection service. I've also sold games on G2A and all of them required proof of source and proof of purchase before they could be posted on the site.

G2A and other "gray market" sites get a lot of negative hype, primarily from people who have never actually used them.
Avatar 20715
10.
 
Re: Gearbox Issues Ultimatum to G2A
Apr 6, 2017, 23:15
10.
Re: Gearbox Issues Ultimatum to G2A Apr 6, 2017, 23:15
Apr 6, 2017, 23:15
 
Guess I'm still behind the times, only knowing about these sites for about a year and half. Didn't they just have one incident, when someone used a stolen credit card to buy a bunch of keys. It's not like it happens all the time, at least not that I've heard.

Hopefully someone will correct me if I'm wrong, but aren't 90% of these big sellers like commodity brokers? They buy a bunch of legitimate keys cheap in china, where all software makers cut their prices, including m$. Then sell them based on the market price of these sites. Afaik the other 10% are individuals selling keys.

Isn't it possible or probable that publishers are just creating some if not most of the hyperbole. This seems the exact thing that happened 15 or so years ago when everyone started getting music from the web, instead of publishers (buying cds att).
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Marcus: ... Bullies. Tiny d*ck egotists who hurt people for no reason, make people lock their doors at night. People who make general existence worse, people like you.
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9.
 
Re: Starbreeze Publishing Psychonauts 2
Apr 6, 2017, 22:42
9.
Re: Starbreeze Publishing Psychonauts 2 Apr 6, 2017, 22:42
Apr 6, 2017, 22:42
 
Cutter wrote on Apr 6, 2017, 22:21:
Well Gearbox knows a thing or two about shoddy practices so they're in good company. And fuck Total Biscuit. You try living somewhere where your dollar is weaker than others and get charged more for games while others in the same boat get price breaks. If not for key resellers most devs would be seeing a lot less sales overall.

Ahh yes, the old "drop in a thread, make one most full of claims without a shred of evidence and then bail out" style of Cutter post. You might want to spend a few minutes learning how currency conversion works.
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8.
 
Re: Gearbox Issues Ultimatum to G2A
Apr 6, 2017, 22:27
8.
Re: Gearbox Issues Ultimatum to G2A Apr 6, 2017, 22:27
Apr 6, 2017, 22:27
 
jdreyer wrote on Apr 6, 2017, 21:59:
CJ_Parker wrote on Apr 6, 2017, 21:05:
I don't usually pirate games but this one for sure, Gearshit. You're begging for it. First the incredibly greedy $50 for a simple remaster and now this? You gotta be fucking shitting me mud wresting style, bitches.
Or you could, you know, wait for a sale. $50 is expensive but actual work was put into the remaster.
Or they could ask mommy for a bigger allowance versus advocating theft, the scum of some amazes me.
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7.
 
Re: Gearbox Issues Ultimatum to G2A
Apr 6, 2017, 22:21
7.
Re: Gearbox Issues Ultimatum to G2A Apr 6, 2017, 22:21
Apr 6, 2017, 22:21
 
Well Gearbox knows a thing or two about shoddy practices so they're in good company. And fuck Total Biscuit. You try living somewhere where your dollar is weaker than others and get charged more for games while others in the same boat get price breaks. If not for key resellers most devs would be seeing a lot less sales overall.
6.
 
Re: Gearbox Issues Ultimatum to G2A
Apr 6, 2017, 21:59
6.
Re: Gearbox Issues Ultimatum to G2A Apr 6, 2017, 21:59
Apr 6, 2017, 21:59
 
CJ_Parker wrote on Apr 6, 2017, 21:05:
I don't usually pirate games but this one for sure, Gearshit. You're begging for it. First the incredibly greedy $50 for a simple remaster and now this? You gotta be fucking shitting me mud wresting style, bitches.
Or you could, you know, wait for a sale. $50 is expensive but actual work was put into the remaster.
RIP RedEye9. We miss you.
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5.
 
Re: Gearbox Issues Ultimatum to G2A
Apr 6, 2017, 21:38
Dev
5.
Re: Gearbox Issues Ultimatum to G2A Apr 6, 2017, 21:38
Apr 6, 2017, 21:38
Dev
 
Demanding free fraud protection is kinda pointless, they'd just integrate it into the key price.

Alternatively, G2A might just say "screw that game or publisher" and not do any of it.
4.
 
Re: Gearbox Issues Ultimatum to G2A
Apr 6, 2017, 21:24
4.
Re: Gearbox Issues Ultimatum to G2A Apr 6, 2017, 21:24
Apr 6, 2017, 21:24
 
What a bunch of bullshit. Gearbox "didn't know" how fucking crooked G2A was. Okay, Randy. Rolleyes

And now that everyone is saying FUCK YOU GEARBOX, now all of a sudden you're going to get tough? Take your fake-ass outrage out of here. If you really gave a shit, you wouldn't have joined up with them to begin with.
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