Symptoms
When you try to scan or download updates through Windows Update, you receive the following error message:Unsupported Hardware
Your PC uses a processor that isn’t supported on this version of Windows and you won’t receive updates.Additionally, you may see an error message on the Windows Update window that resembles the following:
Windows could not search for new updates
An error occurred while checking for new updates for your computer.
Error(s) found:
Code 80240037 Windows Update encountered an unknown error.Cause
This error occurs because new processor generations require the latest Windows version for support. For example, Windows 10 is the only Windows version that is supported on the following processor generations:
- Intel seventh (7th)-generation processors
- AMD “Bristol Ridge”
- Qualcomm “8996"
Because of how this support policy is implemented, Windows 8.1 and Windows 7 devices that have a seventh generation or a later generation processor may no longer be able to scan or download updates through Windows Update or Microsoft Update.
Resolution
We recommend that you upgrade Windows 8.1-based and Window 7-based computers to Windows 10 if those computers have a processor that is from any of the following generations:
- Intel seventh (7th)-generation "Intel Core" processor or a later generation
- AMD seventh (7th)-generation (“Bristol Ridge") processor or a later generation
- Qualcomm “8996" processor or a later generation
Verno wrote on Mar 24, 2017, 11:18:Totally agree the forced updates (and automatic reboots) are complete BS. I also agree it was a good discussion, thanks for your contributions. Have a good one.
I'm much more annoyed at them for forcing Windows Updates on users or the obfuscation related to privacy settings.
Anyways this is off the front page and I'm reclaiming this browser tab, good discussion and I appreciate everyones viewpoints here, I will think about them further
Verno wrote on Mar 24, 2017, 08:35:I suspect we really aren't that far apart in our position/opinion of the situation, you are just far more forgiving than I am willing to be. Yes, Microsoft is a corporation. Yes, they are trying to make a profit. This is why I don't mind paying them money for their product. Wow -- typing that made me realize something...
I mean I get what you're saying but Microsoft is a corporation, not a registered charity organization. They exist to make profit so I'm not sure why that's such a bad thing. Selling user analytics is definitely money but crash dumps and diagnostics? No one is buying that info anyway so I'm not sure how its profitable but ok, I give up. I tried to address the misconceptions one by one with facts but I think the reality is that there is nothing they could do to fully assuage some people. I hated the error reporting system in Windows XP/7 but if that's what you want then /shrug.
Mr. Tact wrote on Mar 23, 2017, 13:58:
Why would it be hypocritical? I never indicated Google's scanning was beneficial to me, just that I failed to see what they were gaining. As far as this theoretical assistance from crash dumps -- prompt me to up load them or not. In all the years I've used XP and Win7 the crashes have been few and far between. On those rare occasions I probably wouldn't have minded allowing a dump upload. There is no need for the constant data collection other than their desire to exploit it/me for profit. Just as Google is trying to do and failing as far as I can tell.
Verno wrote on Mar 23, 2017, 13:11:Why would it be hypocritical? I never indicated Google's scanning was beneficial to me, just that I failed to see what they were gaining. As far as this theoretical assistance from crash dumps -- prompt me to up load them or not. In all the years I've used XP and Win7 the crashes have been few and far between. On those rare occasions I probably wouldn't have minded allowing a dump upload. There is no need for the constant data collection other than their desire to exploit it/me for profit. Just as Google is trying to do and failing as far as I can tell.
Collecting crash dumps and diagnostics is directly useful to you, that feedback goes into improving the software. It is really hypocritical to say that when all Google scanning is doing for you is advertisements.
Mr. Tact wrote on Mar 23, 2017, 11:17:
Cool, good info. Glad to know someone dug through the documentation to figure it out. However, my conspiracy theory sensor (which I try my very best to suppress) wonders if there might be undocumented collection.
I'm not particularly worried about that, but it wouldn't surprise me to find out it exists. Thanks.
But it really sticks in my craw to have such nonsense as an installed part of my OS. Especially since I'm certain nothing Microsoft will collect from me will be helpful to me.
Verno wrote on Mar 23, 2017, 09:31:Cool, good info. Glad to know someone dug through the documentation to figure it out. However, my conspiracy theory sensor (which I try my very best to suppress) wonders if there might be undocumented collection.
What they collect. What the levels of info mean from TechNet.
Redmask wrote on Mar 23, 2017, 08:11:You know I've never really understood this. What are all you people doing in your email? There is almost nothing in my email which I wouldn't be willing to print and staple to my garage door. A couple of financial documents I sent to my adviser would be the most private. I certainly don't understand why any corporation would consider it a "trove". There are private conversations which wouldn't mean much to anyone else... whatever. Google's supposed reason to "look" at that stuff is to show me targeted ads, which they hope to get paid for. However, since I never see any of those ads I fail to see what advantage they are gaining.
Google has your whole fucking email trove and you're worried about this, haha. An ad blocker does nothing to really protect your privacy, your devices are finger printed in several different ways.
At least you admit that you're holding Microsoft to a different standard than other companies. Microsoft is not changing from past behavior, they have always been a bag of dicks and will always be that way. They exist to make money for their shareholders, not have a hugbox with their customers. They are changing with the times. If you don't like this and its such a huge deal then there are other options out there, go use them. You aren't putting the genie back in the bottle. You can't fight it, they make the software and they sell you a license. You don't own shit and have zero control. I'm not making excuses for them, that's just how it is now. Fuck its been that way for a long time. I like Windows so I'm going to keep using it until they push too far one day and when that day comes I will go use something else. I doubt any of you even give a real fuck about this.Being a dick is not a good reason to continue being a dick. Of course we can fight it. Now, our odds might be bad, and we may lose, or it might take years to win, but we can fight it. Laws could be written to change their behavior. Just take a look at race relations in the US. Certainly a much harder problem, and it wasn't easy but change was made. Are things perfect? Hell no. But it's pretty easy to say things are much better now than they were in the 1950s -- or before that.
Mr. Tact wrote on Mar 22, 2017, 15:47:
However, we don't know what Microsoft is collecting. We only know what they say they are collecting. As far as I know, no one has been able to determine this and Microsoft isn't talking about the specifics of what they collect. As far as setting up only "Basic" information collection during installation -- as I said, we don't know what that is. Additionally, it has already been shown that Microsoft can and has changed those settings in updates. You have to check your setting after any update, which can happen at any time since you have no control over it.
Mr. Tact wrote on Mar 22, 2017, 23:40:
That would be why I almost always use Steam off-line, don't own an Apple product (never have) and why I use a different disposable email address for any website I register for. Google, yeah -- I'll admit they have me, to whatever extent they can get from reading my email and looking at my searches. Not that it does them a lot of good seeing as I'm reasonably intelligent and hence I use an ad-blocker. So they don't get much advantage. (oh, and I've never been on Facebook or other social media sites)
The fact that other companies or individuals engage in any activity is not justification for other to engage in those activities.
Mr. Tact wrote on Mar 22, 2017, 15:47:
I truthfully don't understand why anyone defends them. They are acting like dicks, plain and simple.
Mr. Tact wrote on Mar 22, 2017, 15:47:
They are acting like dicks, plain and simple. Is it illegal? Probably not. But it is surely atrocious behavior.
descender wrote on Mar 22, 2017, 17:30:Err, they don't? The PC I bought 4.5 years ago had USB 3.0 and Win7 and I'm pretty sure it was supported.... but I'll leave the possibility open the 3.0 ports are really running as 2.0 ports, I never checked and probably wouldn't have noticed if they were.
They don't support NVMe or USB3 in Windows 7, but I don't hear you guys crying about that
You claim that anyone who disagrees with MS are fucking idiots
which is the consumer's choice to make, always was, always will beNo. No. No. This could not be farther from the truth and you guys have to stop saying it. It was never the consumers choice to decide what hardware MS has to support and in what OS. It's the consumers choice to use the OS that MS has provided... or not. That's it. That's your choice. They don't support NVMe or USB3 in Windows 7, but I don't hear you guys crying about that... so this obsession with the CPU support is just a typical self-centered mentality.
descender wrote on Mar 22, 2017, 10:46:
No, it literally isn't. This is the incorrect assumption that is leading you all down the wrong path. If you have to start your arguments here you've already missed the boat. Even if it was the same CPU that doesn't mean they can just assume it works every time with every patch, they would still have to dedicate a team to testing that particular hardware every time they do an update. Who is paying for that?
You are also making this uninformed assumption about ONE particular CPU. What about Ryzen? What about the next Intel CPU next year or the year after? And every other CPU that is going to be released before 2020? Who decides when a piece of hardware is "different enough" to allow them to drop support for it? You?! How do you think this is even remotely a reasonable request?
You simply will not have full hardware support on ANY OS up to the day it dies. It would be impossible to provide such support. MS gave PLENTY OF NOTICE to consumers about this decision and if you purchased a Kaby/Ryen CPU expecting to use it in Windows 7 then again... you're a fucking idiot.It's not MS's choice to make which OS we want to run and take risks with regarding the updates.Wrong again. It is literally only their choice.It's my own goddamn choice if I want to run windows 95 or 98 or XP or whatever OS on whichever CPU I pleaseThis is the first semi-correct thing in your entire post. Yes, you have that choice... just like they have the choice to support their own software with updates, for how long, and what hardware to support.
You don't seem to understand that "supporting" a CPU doesn't mean "just make sure it turns on" for some random home user. They have to be able to guarantee that it will work across all business applications and environments if they are going to "officially" support it. They are liable for all sorts of damages if they aren't careful, so "just let me install it if I want to" is literally not an option. It isn't your risk to take, it is their risk and their liability.
They aren't "lying", they simply don't have to give any other reason other than "they don't want to support it". That is the only reason they have actually given. You are the ones pushing this fanciful conspiracy that they "could easily support it but refuse to" with zero evidence.