Slick wrote on Feb 10, 2017, 16:02:
Wesp5 wrote on Feb 10, 2017, 15:57:
How would it be that instead of just getting more money from their monopoly while doing nothing, which is how Steam Direct translates to me, if Valve would actually check whatever they sell on Steam for quality or at least make sure it runs how intended to weed out the trash?
Let's start with basic chat support for the products that they sell, then phone support, then maybe they'll have enough money to get some eyeballs on the exact quality of all the shovelware. Steam might be a multi-billion dollar monopolistic business, but they still operate like they're a startup "greenlight" project.
And I fully understand why they don't do this, because any issue with any game they sell they'd have to field those questions, the system would be swamped by a billion "this random game doesn't work" things. Which as a retailer, they SHOULD have to deal with, but they've found this ingenious way to avoid this fundamental retailer responsibility altogether, and force their customers to deal directly with the "manufacturer".
Neither newegg, amazon,
, walmart, target etc helps customers who have problems with computers, software, hardware or other items purchased from them.
Why should Steam be any different?
- I refer to it as BC, Before Corona, and AD, After Disaster. -