From the very beginning of development, our emphasis has always been on the player experience and how good we want it to be. We have great plans for the future of The Division, and for these to succeed we must make sure to provide a smooth high-quality experience. Unfortunately, the gameplay experience was recently impaired by in-game bugs and players violating the rules of the game. In order to bring back a better and healthier environment, we have taken new steps to address the situation.

CHEAT ENGINES

Cheating players have been an issue for a number of you in the Dark Zone, and we’ve heard this feedback loud and clear. We are strengthening our efforts to address this problem, as described below.

First, we have implemented new cheat detection methods that have allowed us to identify many more players currently using cheat engines in the game. We have already caught more cheaters in the last few days than we had in total during the previous weeks. As a result, we will be handing out the biggest wave of suspensions and bans to date over the course of the next few days.

Second, when cheaters are caught, we will now apply a suspension of 14 days on first offense (instead of the previous 3 day initial suspension). Second offense will always be a permanent ban.

We anticipate these two changes will noticeably improve your experience. New upgrades on cheat detection are underway.