Here is the first part of what backers agree to in a Kickstarter campaign. I left out if the project fails due to Star Citizen not meeting this criteria. At least not yet.
When a project is successfully funded, the creator must complete the project and fulfill each reward. Once a creator has done so, they’ve satisfied their obligation to their backers.
Throughout the process, creators owe their backers a high standard of effort, honest communication, and a dedication to bringing the project to life. At the same time, backers must understand that when they back a project, they’re helping to create something new — not ordering something that already exists. There may be changes or delays, and there’s a chance something could happen that prevents the creator from being able to finish the project as promised.
I am not going to say there haven't been changes and delays. I am going to point out that if you kickstarted this project, you already agreed to the terms that this could happen.
From the original scope. The length of the single player game has been extended. Motion capture has been added. Physically-Based Rendering has been added. More star systems, better player models, better sound, more ships and many more things. Some of these were stretch goals, others weren't.
I backed knowing Chris Roberts history. I don't think he has ever delivered a game on time. That being said he always finds a way to deliver, and all the games of his I have played have been fun. Furthermore, I knew that for a Freelancer 2 he wanted to be able to get out of a ship and walk around town/space station. Very lofty goals, but I knew if he delivered something a bit better than Freelancer with persistence, it would be really fun.
On the other hand, even with my background knowledge, I had to do a lot of research before deciding to back as the web site and kickstarter campaign were kind of vague on a lot of things. I backed after the kickstarter as it took a long time to do all the research.
Did I think from the beginning he would be able to deliver everything promised. Highly doubted it. Do I think he can now? Yes. Most of the basic tech is in place. A ton of art left to do, some tech to do an a lot of code polish, but it was the tech I was really worried about.
Was an expected delivery date given? Yes
Is it past that date? Yes
According to the contract has he done anything wrong yet? No
Do I think Chris Roberts has lied? No. He's a developer and under estimates the work. Sometimes gets ideas that don't pan out. There have been times he wanted to rework things to make them better. He is enthusiastic about the project and wants to make The Best Damn Space Game.
As for communication. They have a weekly update on Star Marine right now. 10 for the Chairman every Monday, Around the Verse progress report on Wednesdays, Reverse the Verse to ask questions on Friday, monthly updates from all studios monthly, regular meet the devs and expanded system posts every so often. There is a ton of information they are releasing, probably more than most people can keep up with.
How about Squadron 42? They have stated a lot of times that they want the story to be a surprise. We know that the script is done, motion capture is finished and the first campaign can be played all the way through. I said played all the way through, not finished, probably tons of art and assets left to complete.