Jivaro wrote on Aug 1, 2015, 10:01:
... That being said, this is a very successful campaign that, despite the negative picture one might draw from the comments here on Blues, has a huge and devoted fan base that is largely in support of the game design expansion. With all the millions that they have generated I think giving refunds to those that kicked money in based on the plan of the original Kickstarter is the right thing to do. I meant it when I said I didn't think he would get his refund though...I am used to companies doing the "legal" thing or the "business" thing, not the right thing.
In reverse order:
I'm pretty sure that's precisely what they did here, the "business" thing. He filed a BBB complaint, and they immediately reversed their stance on the possibility of a refund. Not because it was the "right" thing to do, but because a set of unsettled complaints with the BBB has a negative impact on their ability to continue getting more
While their funders may still be mostly on-board at this point, I believe a very large portion of those who are not funding it (and are still aware of it) see it as a long-running con. I find myself curious how many more years it will be before there is an actual game of any sort, and then how much longer it will take for the MMO. I'm expecting something on the order of DNF's development timeframe, as there appears to be zero incentive for them to actually produce anything but vaporware.