Cloud Imperium on Star Citizen Refunds

A post to the RSI Community Forums from Ben Lesnick addresses the question of whether Cloud Imperium will offer refunds for other Star Citizen customers following the news that they'd refunded the pledge of Derek Smart due to his outspoken criticism of the space game's crowdfunding. He says: "We refunded Mr. Smart’s package because he was using Star Citizen as a platform to gain attention as part of a campaign to promote his ‘Line of Defense’ space game." Smart disputes this to PC Invasion, saying that he's never posted to their website and calling the post "pure libel." For those looking to get a refund by getting Smart with them, Lesnick adds a warning: "that is not to say you can get your money back by simply being as obnoxious as possible; we’re also able to ban accounts from the forums without requiring a refund." Here's the post:
I believe I can clarify this. We refunded Mr. Smart’s package because he was using Star Citizen as a platform to gain attention as part of a campaign to promote his ‘Line of Defense’ space game. Our ToS (or in this case, the Kickstarter ToS) allows us to refund troubled users who we would rather not have interacting with the community. The process lets us entirely disable their accounts, preventing them from playing the finished game. Think of it as the video game equivalent of a ‘we reserve the right to refuse service to anyone’ sign in a restaurant. We’ve used this ability a limited number of times in the past, always with the aim of improving the community (until today, the most famous example being our old friend jcrg99/Manzes/PonyMillar/he of many other alts.)

I do now want to stress that that is not to say you can get your money back by simply being as obnoxious as possible; we’re also able to ban accounts from the forums without requiring a refund. But sometimes we take a look at a user and decide that they’re so toxic or their intentions are so sinister that we simply don’t want them associated with Star Citizen.

As for refund requests working the other way: per the ToS, we’re not required to offer them. We do try and work with backers who are facing hardships, but the hard truth is that the money is by necessity being spent to develop a game rather than sitting unused somewhere (that being the significant difference with Steam; those refunds are taken out of their games’ profits rather than their development budgets.)
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125.
 
Re: Cloud Imperium on Star Citizen Refunds
Jul 19, 2015, 13:13
Ant
 
Re: Cloud Imperium on Star Citizen Refunds Jul 19, 2015, 13:13
Jul 19, 2015, 13:13
 Ant
 
This is why I don't buy stuff early. I'll wait until they have been released after a while. Also, cheaper and more stable too!
Ant's Quality Foraged Links (http://aqfl.net) & The Ant Farm (http://antfarm.ma.cx / http://antfarm.home.dhs.org).
Avatar 1957
124.
 
Re: Cloud Imperium on Star Citizen Refunds
Jul 19, 2015, 11:38
Re: Cloud Imperium on Star Citizen Refunds Jul 19, 2015, 11:38
Jul 19, 2015, 11:38
 
Flatline wrote on Jul 17, 2015, 16:03:

1. Taking DS at face value, this is easy. There is no proof/transparency from SC other than emails proclaiming all is well (until it isn't) so DS is relying on his real world experience designing a contemporary game and his experiences building games similar in scope with older hardware. Is it a plug for his software? Yeah probably but BFD.

2. In the lack of discussion of how the architecture of SC is going to work even on a fundamental level, we have no proof other than going by experience and looking at other technology. Lots and lots of people have talked about this at length, both in and out of the industry, and *nobody* can come up with an answer as to how this game will function as advertised. At this point a 5 with the Chairman on how the data structure of SC is going to work to pass trillions of items of data around, real time, with no delay, would go a long way to silence the technical critics. But they're silent on that. Very silent.

Legitimate technical questions have been raised. We haven't received any kind of an answer in return. So we're left to do what we can with what we have.

3. Oh FFS grow up. There's a shitload of people who aren't thrilled with SC. He even links to blog entries and shit. What do you want a directory with the names and email addresses of everyone who might share an opinion with DS?

Again, the general consensus with these people is to attack the messenger, while ignoring (regardless of merit) the message.

The thing is that they've been doing this for years now, squashing dissent among the backers asking the same questions.

The difference being that, this being me, jumping into the fray brings a recognized voice to the discourse, thus making myself a target for these people.

That's the MO.

btw, that "Internet Warlord" description didn't even come from me. I found it humorous (like the Desktop Commander video that's been floating around for decades), so I quoted it for context.

This is the guy who came up with that on Twitter. To avoid confusion, I have since updated my article to reflect where this came from.

https://twitter.com/EvilBobDALMYT/status/575417187558518784

Game developers are just human beings who happen to make games for a living. If you want to hold us up to higher standards of conduct, then go ahead
...but don't be surprised if we don't uphold them
Avatar 9141
123.
 
Re: Cloud Imperium on Star Citizen Refunds
Jul 19, 2015, 10:49
Re: Cloud Imperium on Star Citizen Refunds Jul 19, 2015, 10:49
Jul 19, 2015, 10:49
 
Ignored Jul 17, 2015, 09:50 dsmart

To view this user's posts click on the username.


Be careful guys, if dNOTsmart doesn't like what you post, he will cry to Blue to get it removed. True story....
122.
 
Re: Cloud Imperium on Star Citizen Refunds
Jul 17, 2015, 16:03
Re: Cloud Imperium on Star Citizen Refunds Jul 17, 2015, 16:03
Jul 17, 2015, 16:03
 
Zandog wrote on Jul 17, 2015, 02:41:
Well, I've read both of Derek's blogs, and the following is my opinion:


1) What I find shocking is that this "internet warlord" who is trying to make himself sound objective, spends a lot of the time in his articles touting his own games. That level of narcissism really doesn't help whatever validity in their argument a person may have.


2) Derek admits his posts are full out his own opinions. That's his prerogative to do that. But the thing is, if one is going to make insinuations about wrong doing, you have to provide evidence. The "evidence" he has provided is circumstantial at best, twisting facts to suit one's own agenda at worst. I've heard this kind of weak argument before......from a well known Troll ("M") on here. And he couldn't provide any conclusive proof either. Just a lot of claims. He talks about how SC couldn't possibly succeed in being made. And yet, he offers absolutely no evidence to prove that it can't succeed. All he does is say that because HE couldn't succeed then CIG won't succeed either. That's hardly conclusive proof of anything other than the person making such a claim is full of arrogance and narrow mindedness.


3) Derek talks about "we" but doesn't actually state who those in his "we" crowd are. Now for someone who is calling for transparency, I find this kind of odd.

1. Taking DS at face value, this is easy. There is no proof/transparency from SC other than emails proclaiming all is well (until it isn't) so DS is relying on his real world experience designing a contemporary game and his experiences building games similar in scope with older hardware. Is it a plug for his software? Yeah probably but BFD.

2. In the lack of discussion of how the architecture of SC is going to work even on a fundamental level, we have no proof other than going by experience and looking at other technology. Lots and lots of people have talked about this at length, both in and out of the industry, and *nobody* can come up with an answer as to how this game will function as advertised. At this point a 5 with the Chairman on how the data structure of SC is going to work to pass trillions of items of data around, real time, with no delay, would go a long way to silence the technical critics. But they're silent on that. Very silent.

Legitimate technical questions have been raised. We haven't received any kind of an answer in return. So we're left to do what we can with what we have.

3. Oh FFS grow up. There's a shitload of people who aren't thrilled with SC. He even links to blog entries and shit. What do you want a directory with the names and email addresses of everyone who might share an opinion with DS?
121.
 
Re: Cloud Imperium on Star Citizen Refunds
Jul 17, 2015, 09:50
Re: Cloud Imperium on Star Citizen Refunds Jul 17, 2015, 09:50
Jul 17, 2015, 09:50
 
Quinn wrote on Jul 17, 2015, 09:27:
dsmart wrote on Jul 17, 2015, 08:30:
Zandog wrote on Jul 17, 2015, 02:41:
In short: Until Derek is FULLY transparent with his own arguments and WHO it is he is apparently workign with on this little crusade of his, then his articles amount to nothing more than conspiracy theories based on lots of opinion, and conjecture and nothing much else.

TL;DR but sorry, that's not how it works. When the media, bloggers etc write stories, nobody asks them to cite sources. Get real.

The fact is that, anyone who thinks that me, a public figure, would write stuff in public that I wasn't sure of, opening myself to legal (which is why I always run these articles through legal first) action, is a fool.

my latest article, Interstellar Justice, is now online.


I generally agree with you, but be careful with that TL;DR thing. Your articles take some long seconds to scroll through

I know. The problem is that there is so much stuff, that cutting things out is going to lose context. Which is why I keep breaking them into sections so people can just skip.

Thanks for pointing that out, I will keep trying to keep them short. But most of the stuff is already in three articles anyway, and the NYT ad is going to be short anyway, since it's only one page with limited space.
Game developers are just human beings who happen to make games for a living. If you want to hold us up to higher standards of conduct, then go ahead
...but don't be surprised if we don't uphold them
Avatar 9141
120.
 
Re: Cloud Imperium on Star Citizen Refunds
Jul 17, 2015, 09:27
Re: Cloud Imperium on Star Citizen Refunds Jul 17, 2015, 09:27
Jul 17, 2015, 09:27
 
dsmart wrote on Jul 17, 2015, 08:30:
Zandog wrote on Jul 17, 2015, 02:41:
In short: Until Derek is FULLY transparent with his own arguments and WHO it is he is apparently workign with on this little crusade of his, then his articles amount to nothing more than conspiracy theories based on lots of opinion, and conjecture and nothing much else.

TL;DR but sorry, that's not how it works. When the media, bloggers etc write stories, nobody asks them to cite sources. Get real.

The fact is that, anyone who thinks that me, a public figure, would write stuff in public that I wasn't sure of, opening myself to legal (which is why I always run these articles through legal first) action, is a fool.

my latest article, Interstellar Justice, is now online.


I generally agree with you, but be careful with that TL;DR thing. Your articles take some long seconds to scroll through
Avatar 57334
119.
 
Re: Cloud Imperium on Star Citizen Refunds
Jul 17, 2015, 08:30
Re: Cloud Imperium on Star Citizen Refunds Jul 17, 2015, 08:30
Jul 17, 2015, 08:30
 
Zandog wrote on Jul 17, 2015, 02:41:
In short: Until Derek is FULLY transparent with his own arguments and WHO it is he is apparently workign with on this little crusade of his, then his articles amount to nothing more than conspiracy theories based on lots of opinion, and conjecture and nothing much else.

TL;DR but sorry, that's not how it works. When the media, bloggers etc write stories, nobody asks them to cite sources. Get real.

The fact is that, anyone who thinks that me, a public figure, would write stuff in public that I wasn't sure of, opening myself to legal (which is why I always run these articles through legal first) action, is a fool.

my latest article, Interstellar Justice, is now online.

Game developers are just human beings who happen to make games for a living. If you want to hold us up to higher standards of conduct, then go ahead
...but don't be surprised if we don't uphold them
Avatar 9141
118.
 
Re: Cloud Imperium on Star Citizen Refunds
Jul 17, 2015, 06:14
Re: Cloud Imperium on Star Citizen Refunds Jul 17, 2015, 06:14
Jul 17, 2015, 06:14
 
Zandog wrote on Jul 17, 2015, 02:41:
Any regulars on Bluesnews care to comment?

I'M with DEREK on THIS
117.
 
Re: Cloud Imperium on Star Citizen Refunds
Jul 17, 2015, 02:41
Re: Cloud Imperium on Star Citizen Refunds Jul 17, 2015, 02:41
Jul 17, 2015, 02:41
 
Well, I've read both of Derek's blogs, and the following is my opinion:


1) What I find shocking is that this "internet warlord" who is trying to make himself sound objective, spends a lot of the time in his articles touting his own games. That level of narcissism really doesn't help whatever validity in their argument a person may have.


2) Derek admits his posts are full out his own opinions. That's his prerogative to do that. But the thing is, if one is going to make insinuations about wrong doing, you have to provide evidence. The "evidence" he has provided is circumstantial at best, twisting facts to suit one's own agenda at worst. I've heard this kind of weak argument before......from a well known Troll ("M") on here. And he couldn't provide any conclusive proof either. Just a lot of claims. He talks about how SC couldn't possibly succeed in being made. And yet, he offers absolutely no evidence to prove that it can't succeed. All he does is say that because HE couldn't succeed then CIG won't succeed either. That's hardly conclusive proof of anything other than the person making such a claim is full of arrogance and narrow mindedness.


3) Derek talks about "we" but doesn't actually state who those in his "we" crowd are. Now for someone who is calling for transparency, I find this kind of odd.


4) Derek's blogs talk about a lot that the world already knew. And whilst some points are curious, none of them are actually damning or conclusive proof of any intent at wrongdoing. In regards to his insinuations about wrongdoing because Sandy and Erin being in an elevated positions, I say "So what?" Sometimes it's good to give people a chance to prove themselves. And $80 million+ in crowdfunding suggests Sandy must be doing something right. I don't care if she's Chris's wife, mother or long distant relation. If a person is doing a job well, then I don't see a problem.


5) On the one hand he claims he wants the game to be made and to succeed, but in the next breathe he claims it won't succeed. He's already declared it to be a failure before any evidence has been presented to prove anything. Without any form of conclusive evidence, it find it difficult to believe his claims OR innocence in his intentions. If anything, the lack of evidence suggests that his intentions are FAR from honourable.


6) I find the news about the FTC involvement in crowdfunding interesting. I do beleive that safeguards are needed to protect backers. That much is true. But that doesn't mean I agree with how Derek is going about all this. **IF** Derek was just trying to champion change for the better, then there are much better ways to do it. I believe that IF there was going to be someone to champion for better safeguards, Derek Smart is NOT the man to do it. His motives are VERY questionable.

In short: Until Derek is FULLY transparent with his own arguments and WHO it is he is apparently workign with on this little crusade of his, then his articles amount to nothing more than conspiracy theories based on lots of opinion, and conjecture and nothing much else.

To be honest, I say CIG should phone the FTC themselves, get them and do an audit and show the world what the REAL truth is.

Of course, I bet it won't stop the conspiracy theorists like Derek Smart from then insinuating that CIG somehow "bought off" the FTC.

Any regulars on Bluesnews care to comment?
Avatar 54746
116.
 
Re: Cloud Imperium on Star Citizen Refunds
Jul 16, 2015, 15:55
Re: Cloud Imperium on Star Citizen Refunds Jul 16, 2015, 15:55
Jul 16, 2015, 15:55
 
LurkerLito wrote on Jul 16, 2015, 15:51:
dsmart wrote on Jul 16, 2015, 15:21:
And you just said it yourself. It was told to us, after the fact.
Ha interesting, I didn't even notice that. Well I wish you luck in that pursuit.

I am stuck regardless since I went direct to RSI with my pledge. But since I am only in like < $30 I don't much care as long as they deliver me Squadron 42. I am fairly certain they'll cobble that much together at a minimum and it was all I wanted in the first place.

Yeah, it's a slippery slope. And I mentioned it in this new podcast from yesterday.

http://www.mmorpg.com/gameon.cfm/cast/99
Game developers are just human beings who happen to make games for a living. If you want to hold us up to higher standards of conduct, then go ahead
...but don't be surprised if we don't uphold them
Avatar 9141
115.
 
Re: Cloud Imperium on Star Citizen Refunds
Jul 16, 2015, 15:51
Re: Cloud Imperium on Star Citizen Refunds Jul 16, 2015, 15:51
Jul 16, 2015, 15:51
 
dsmart wrote on Jul 16, 2015, 15:21:
And you just said it yourself. It was told to us, after the fact.
Ha interesting, I didn't even notice that. Well I wish you luck in that pursuit.

I am stuck regardless since I went direct to RSI with my pledge. But since I am only in like < $30 I don't much care as long as they deliver me Squadron 42. I am fairly certain they'll cobble that much together at a minimum and it was all I wanted in the first place.
Avatar 56985
114.
 
Re: Blizzard's Overwatch Hits TM Snag
Jul 16, 2015, 15:49
nin
 
Re: Blizzard's Overwatch Hits TM Snag Jul 16, 2015, 15:49
Jul 16, 2015, 15:49
 nin
 
Kxmode wrote on Jul 16, 2015, 15:45:
This discussion is still going?

(I understand the irony of my question)

As long as people keep feeding the narcissist...


113.
 
Re: Blizzard's Overwatch Hits TM Snag
Jul 16, 2015, 15:45
Kxmode
 
Re: Blizzard's Overwatch Hits TM Snag Jul 16, 2015, 15:45
Jul 16, 2015, 15:45
 Kxmode
 

This discussion is still going?

(I understand the irony of my question)
"Hard times create strong men. Strong men create good times. Good times create weak men. And, weak men create hard times." - Those Who Remain by G. Michael Hopf
Avatar 18786
112.
 
Re: Cloud Imperium on Star Citizen Refunds
Jul 16, 2015, 15:21
Re: Cloud Imperium on Star Citizen Refunds Jul 16, 2015, 15:21
Jul 16, 2015, 15:21
 
LurkerLito wrote on Jul 16, 2015, 15:14:
dsmart wrote on Jul 16, 2015, 14:43:
No. That's not how it works. They are separate. I pledged on KS to a product. I never pledged, knowing that my product, would be tied to another entity (RSI).

It's all be through legal, so I know what I'm talking about.

That's why I indicated that, in the event of a catastrophic loss, only the KS backers ($2.1m) have any recourse to get money back, depending on how much - if anything - left, if/when this whole thing collapses.
That doesn't sound right, it was told to you that your pledges were linked to your RSI account in the email update on 11/30/2012.
From the email:
Kickstarter Linking

We’ve had a lot of questions about the Kickstarter linking process. Everyone is wondering when their pledge will appear on the site. The answer is that it may take another two weeks: Kickstarter gives pledgers a grace period to confirm their payment before we’re allowed to send out the end-of-campaign survey collecting your information. Once that period is over, we will send out the survey through Kickstarter to collect the relevant information that will allow us to link the pledge to your account. Once we have that in hand, we will begin the process of linking your pledges to your RSI account, note due to the large volume of transactions and time allowed for people to complete the surveys this will not be an immediate process. For those who added money for Kickstarter add ons, you’ll be given a ‘credit’ at RSI which you will then be able to divide into the add ons you purchased on Kickstarter, including those no longer available like the Vanduul, M50, etc. Kickstarter users will automatically have access to the lower price add ons and extra tiers that those who registered for the RSI site before 11/26 have. Also note that the winners of the referral contest will be announced after the Kickstarter pledges are integrated; we can’t give away the big prize until everyone has had a chance to list their referrals!

And you just said it yourself. It was told to us, after the fact.
Game developers are just human beings who happen to make games for a living. If you want to hold us up to higher standards of conduct, then go ahead
...but don't be surprised if we don't uphold them
Avatar 9141
111.
 
Re: Cloud Imperium on Star Citizen Refunds
Jul 16, 2015, 15:14
Re: Cloud Imperium on Star Citizen Refunds Jul 16, 2015, 15:14
Jul 16, 2015, 15:14
 
dsmart wrote on Jul 16, 2015, 14:43:
No. That's not how it works. They are separate. I pledged on KS to a product. I never pledged, knowing that my product, would be tied to another entity (RSI).

It's all be through legal, so I know what I'm talking about.

That's why I indicated that, in the event of a catastrophic loss, only the KS backers ($2.1m) have any recourse to get money back, depending on how much - if anything - left, if/when this whole thing collapses.
That doesn't sound right, it was told to you that your pledges were linked to your RSI account in the email update on 11/30/2012.
From the email:
Kickstarter Linking

We’ve had a lot of questions about the Kickstarter linking process. Everyone is wondering when their pledge will appear on the site. The answer is that it may take another two weeks: Kickstarter gives pledgers a grace period to confirm their payment before we’re allowed to send out the end-of-campaign survey collecting your information. Once that period is over, we will send out the survey through Kickstarter to collect the relevant information that will allow us to link the pledge to your account. Once we have that in hand, we will begin the process of linking your pledges to your RSI account, note due to the large volume of transactions and time allowed for people to complete the surveys this will not be an immediate process. For those who added money for Kickstarter add ons, you’ll be given a ‘credit’ at RSI which you will then be able to divide into the add ons you purchased on Kickstarter, including those no longer available like the Vanduul, M50, etc. Kickstarter users will automatically have access to the lower price add ons and extra tiers that those who registered for the RSI site before 11/26 have. Also note that the winners of the referral contest will be announced after the Kickstarter pledges are integrated; we can’t give away the big prize until everyone has had a chance to list their referrals!
Avatar 56985
110.
 
Re: Cloud Imperium on Star Citizen Refunds
Jul 16, 2015, 15:03
Re: Cloud Imperium on Star Citizen Refunds Jul 16, 2015, 15:03
Jul 16, 2015, 15:03
 
grudgebearer wrote on Jul 16, 2015, 11:20:
How is that not the veritable definition of hypocrisy? You are giving CIG a pass for doing something that you would criticize EA or any other company for doing. Whether or not a company has resources or not, doesn't have any bearing on whether or not the practice of selling in-game assets for actually currency, before there is even a playable game to be had, is a terrible business model. It would be terrible for EA to do it, and it's terrible for CIG to do it, and the only reason you are defending it is because you are in love with the dream of Star Citizen, and you are willing to embrace hypocrisy in the hopes of seeing that dream fulfilled.
It's not hypocrisy. My position is rather simple - if a company can afford to make a game like this then they should fund it themselves; if they cannot, and it would not be made any other way, then it is acceptable. That's no different to me saying that rich people should pay inheritance tax while poor people should be exempt.

Plenty of artists charge upfront for their work, yet when a video game developer does suddenly you flip your lid. Should the Mona Lisa not have been painted had Leonardo da Vinci not been able to afford the paints and canvas, or would it have been acceptable for him to ask a benefactor to provide them in return for a percentage of his work?

grudgebearer wrote on Jul 16, 2015, 11:20:
What was pitched in the kickstarter...is not what is being sold now. You can argue every way from Sunday, but people who pledged based off of Squadron 42, or the persistent space sim universe, are now getting a product that is completely different than what was presented during the pledge period. Don't give me that "Roberts was always going to make an FPS-world-space, because that's not what was sold to kickstarters. If Chris Robert's was in this for the passion, he'd have started this project with his own cash, and then presented a functional prototype, before he started asking everyone else to fund his pipe dream.
You're talking shit. The game now is everything that was promised in the Kickstarter and more. I pledged at the beginning and consider the game to be completely in-line with that pitch. FPS combat was promised in the $3.5m and $5m stretch goals BEFORE the end of the Kickstarter - anyone not interested could have cancelled their pledge.

The game now is simply an expanded version of what was promised. The idea that it's "completely different" is without merit and patently hyperbolic.

grudgebearer wrote on Jul 16, 2015, 11:20:
The term "necessary evil" is only used by people to justify terrible behavior.
Fucking hell, mate - we're not talking about the Holocaust here. We're talking about a bloody video game. Apply some god-damn perspective.
"The price of freedom is eternal vigilance."
Avatar 22891
109.
 
Re: Cloud Imperium on Star Citizen Refunds
Jul 16, 2015, 14:43
Re: Cloud Imperium on Star Citizen Refunds Jul 16, 2015, 14:43
Jul 16, 2015, 14:43
 
LurkerLito wrote on Jul 16, 2015, 14:23:
dsmart wrote on Jul 15, 2015, 14:39:
They refunded my pledge through both KS and RSI.

Fact is, the KS one, is straightforward.

The RSI one, is bullshit. They had no cause to terminate my account, thereby robbing me of my tangible goods (which I could use, trade, sell). I didn't violate their TOS, and even then, I got no warning.

I look forward to reading the next articles, but just FYI, your account was terminated most likely because it is tied to your KS pledge. Once they refunded you the KS money, they were well within their rights to terminate the account it was linked to since the backer rewards are tied to that pledge.

No. That's not how it works. They are separate. I pledged on KS to a product. I never pledged, knowing that my product, would be tied to another entity (RSI).

It's all be through legal, so I know what I'm talking about.

That's why I indicated that, in the event of a catastrophic loss, only the KS backers ($2.1m) have any recourse to get money back, depending on how much - if anything - left, if/when this whole thing collapses.

Game developers are just human beings who happen to make games for a living. If you want to hold us up to higher standards of conduct, then go ahead
...but don't be surprised if we don't uphold them
Avatar 9141
108.
 
Re: Cloud Imperium on Star Citizen Refunds
Jul 16, 2015, 14:23
Re: Cloud Imperium on Star Citizen Refunds Jul 16, 2015, 14:23
Jul 16, 2015, 14:23
 
dsmart wrote on Jul 15, 2015, 14:39:
They refunded my pledge through both KS and RSI.

Fact is, the KS one, is straightforward.

The RSI one, is bullshit. They had no cause to terminate my account, thereby robbing me of my tangible goods (which I could use, trade, sell). I didn't violate their TOS, and even then, I got no warning.

I look forward to reading the next articles, but just FYI, your account was terminated most likely because it is tied to your KS pledge. Once they refunded you the KS money, they were well within their rights to terminate the account it was linked to since the backer rewards are tied to that pledge.
Avatar 56985
107.
 
Re: Cloud Imperium on Star Citizen Refunds
Jul 16, 2015, 12:18
Re: Cloud Imperium on Star Citizen Refunds Jul 16, 2015, 12:18
Jul 16, 2015, 12:18
 
I am just glad I did not back this game with more than the minimum $35 or whatever it was. Clearly putting more money into the game won't make it come out sooner.
Steam: SpectralMeat
Avatar 14225
106.
 
Re: Cloud Imperium on Star Citizen Refunds
Jul 16, 2015, 12:14
Re: Cloud Imperium on Star Citizen Refunds Jul 16, 2015, 12:14
Jul 16, 2015, 12:14
 
Kxmode wrote on Jul 15, 2015, 01:29:
I initially backed for $40 with the Digital Mercenary with LTI package. I was perfectly content to have that be my entire financial commitment to Star Citizen. Then Chris started giving lots of interviews since the media was clambering to talk to him about his project's crowdfunding successes. Those interviews and videos were posted online. Like any fan who couldn't get enough Star Citizen and Chris Roberts I watched and read many of them. Through them all Chris really sold me on the future of his game with grand statements to the point where I started backing for much more than the original amount. I don't like to use the word "lie" however where its use is appropriate it is warranted. In this case Chris literally lied to gain more of my backer money.

Unfortunately, I think you will find that what Chris Roberts and CIG did legally falls under the term Sales Puffery and is thus considered to be legal and offers no recourse for refunds, etc.
Avatar 15604
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