WBIE also confirmed to us by email that "those customers who have already activated the game will be able to play the game during this time and will automatically be updated to the new version when it is available." So if you don't request a refund, you'll still be able to play the game even though it's been removed from sale. We're big fans of Warner Bros here at Green Man Gaming, they make some absolutely fantastic games and will continue to do so, and we have every faith that they will do all they can to make Batman: Arkham Knight on PC the best it can be.
To update our earlier statement regarding refunds for this title, all refund requests will be honoured as per WBIE's request. If you would like to submit a request for a refund for this title, please contact our helpdesk by clicking here and submitting a support ticket. We thank you in advance for your patience in this regard – we'll be dealing with every ticket we receive as swiftly as possible.
Verno wrote on Jun 26, 2015, 11:34:
I wonder if I can get a different promo redemption, at this point there's a few other games I would rather have. Heck even AC: Unity must be fixed up by now![]()
Verno wrote on Jun 26, 2015, 08:43:Kajetan wrote on Jun 26, 2015, 05:52:
No. They complain about people who complain about the game. Not because they think the game is perfect, but because they dont like complaining in general. Their mental state is very fragile, they cannot cope with people being loud and unruly.
Yeah that's pretty much what I gathered from this.
Kajetan wrote on Jun 26, 2015, 05:52:
No. They complain about people who complain about the game. Not because they think the game is perfect, but because they dont like complaining in general. Their mental state is very fragile, they cannot cope with people being loud and unruly.
ASeven wrote on Jun 26, 2015, 01:38:No. They complain about people who complain about the game. Not because they think the game is perfect, but because they dont like complaining in general. Their mental state is very fragile, they cannot cope with people being loud and unruly.
There's still people defending this monstrosity of a port?
Quinn wrote on Jun 26, 2015, 01:18:
Wow, some of you are really emotionally laden because you obviously nit-picked what I said earlier. I said that the game is a mess. I agreed wih it wholeheartedly. My point was that before the refund policy, the noise would never have gotten this loud, a patch or two would be released and 95% would be happy.
Programming for PC is a horror. I can't speak from experience but I've read interviews with developers. It's because of all the hundreds of different hardware setups and software. A company can never 100% be certain their game will run perfectly on all PC setups -- they need to get post-release feedback patch stuff up. With the refund policy, I believe publishers/developers get hit irrationally hard due to this.
Sure, despite the fact the game does run flawless on my rig now... I do see it's a bad optimized game. My point: It's nothing a patch can't fix and all this deafening noise is crazy.
HorrorScope wrote on Jun 25, 2015, 19:32:Krovven wrote on Jun 25, 2015, 18:49:
He isn't talking black and whites. This isn't ALL about the game. There are problems, yes. It needs optimization, yes. But there is a vocal minority just trolling this shit to make things worse or at least appear worse than they actually are. Others are just dumb and follow along.
What does that matter? Who made who? The bad port is what triggered whatever has come its way. I think most are dumb pre-ordering when the series even though their 4th attempt, hasn't imo had one great launch. But then now they do have Steam Insurance where they haven't in the past. It still goes back to whoever is in charge of this, that is where the problem lies, if it brings trolls, well they invited them. 12 people 8 weeks, 12 people maybe, 8 weeks? GTFO!
eDave wrote on Jun 25, 2015, 17:40:
All the bitching from the PC gaming community over this is going to kill the PC gaming community. Lucky we even got a port in this day and age.
Companies don't like the ideas of refunds? Fucking make a working game, how can you not like refunds? Are you stupid?
Quinn wrote on Jun 25, 2015, 16:05:saluk wrote on Jun 25, 2015, 14:05:
Sadly the result may be, let's just not release on pc at all because it's too easy for people to get refunds.
This is my huge fear, and i'm fucking stunned hardly anyone seems to realize this. I'd rather like it to be like the old days, one major fuck up port here and there.. another game needing a big patch every now and then.. It sucked but hey, worth the sacrifice of being a PC gamer.
With this refund shit, every impatient fucking moron can just press the refund button any time and my god will it hurt developers more and more before the gaming community will see the fruits of it -- if they ever will and not get completely abandoned first.
Quinn wrote on Jun 25, 2015, 17:39:Kajetan wrote on Jun 25, 2015, 17:10:saluk wrote on Jun 25, 2015, 14:05:No, it wont be.
Sadly the result may be, let's just not release on pc at all because it's too easy for people to get refunds.
Only the worst of the worst releases risk being a commercial failure because of too much refunds. And thats exactly the business practice we dont want to see anymore on the PC. Anyone else ... when your game is not a complete desaster, you dont have to fear refunds. In fact, people are now being able to take more risks. In the end, with refunds people will spend MORE than without. It is a proven policy in other industry sectors, it will be in the games industry.
Well, lets actually be honest here. Let be really, really clear: A HUGE PART OF THIS FIASCO is the typical PC community cry-baby motherfucking whining. "I want a great looking game to run great on my 2+ years old rig!". Let it be known that the game is gorgeous -- is this mentioned anywhere? The amount of detail is crazy amazing. People with a killer GPU and SSD run this game smoothly too (me too I expect if I redownload it). So is it really such a fiasco? Lets get our feet on the ground and chew on it for a minute... Because, fuck me, the game is gorgeous.
In the days before refunds, this would've been a period of whining.. then a patch.. then everybody happy. Today it's people going crazy, a company getting hit so hard it falls to its knees, and a patch that makes everybody happy except for the company who's rep is raped.
I just don't like this.
Krovven wrote on Jun 25, 2015, 18:49:
He isn't talking black and whites. This isn't ALL about the game. There are problems, yes. It needs optimization, yes. But there is a vocal minority just trolling this shit to make things worse or at least appear worse than they actually are. Others are just dumb and follow along.
Quinn wrote on Jun 25, 2015, 16:05:saluk wrote on Jun 25, 2015, 14:05:
Sadly the result may be, let's just not release on pc at all because it's too easy for people to get refunds.
This is my huge fear, and i'm fucking stunned hardly anyone seems to realize this. I'd rather like it to be like the old days, one major fuck up port here and there.. another game needing a big patch every now and then.. It sucked but hey, worth the sacrifice of being a PC gamer.
With this refund shit, every impatient fucking moron can just press the refund button any time and my god will it hurt developers more and more before the gaming community will see the fruits of it -- if they ever will and not get completely abandoned first.
Quinn wrote on Jun 25, 2015, 17:39:No? The game is utterly broken and sold in a non working state. Nothing they advertised is there. It's not bitching you fucking moron. Before the days of refund they would just take our money and run, and maybe 1 or 2 patches that would fix a fraction of the issues. But no, now they actually have to have some fucking guarantee.Kajetan wrote on Jun 25, 2015, 17:10:saluk wrote on Jun 25, 2015, 14:05:No, it wont be.
Sadly the result may be, let's just not release on pc at all because it's too easy for people to get refunds.
Only the worst of the worst releases risk being a commercial failure because of too much refunds. And thats exactly the business practice we dont want to see anymore on the PC. Anyone else ... when your game is not a complete desaster, you dont have to fear refunds. In fact, people are now being able to take more risks. In the end, with refunds people will spend MORE than without. It is a proven policy in other industry sectors, it will be in the games industry.
Well, lets actually be honest here. Let be really, really clear: A HUGE PART OF THIS FIASCO is the typical PC community cry-baby motherfucking whining. "I want a great looking game to run great on my 2+ years old rig!". Let it be known that the game is gorgeous -- is this mentioned anywhere? The amount of detail is crazy amazing. People with a killer GPU and SSD run this game smoothly too (me too I expect if I redownload it). So is it really such a fiasco? Lets get our feet on the ground and chew on it for a minute... Because, fuck me, the game is gorgeous.
In the days before refunds, this would've been a period of whining.. then a patch.. then everybody happy. Today it's people going crazy, a company getting hit so hard it falls to its knees, and a patch that makes everybody happy except for the company who's rep is raped.
I just don't like this.
HorrorScope wrote on Jun 25, 2015, 18:30:Quinn wrote on Jun 25, 2015, 17:39:
Well, lets actually be honest here. Let be really, really clear: A HUGE PART OF THIS FIASCO is the typical PC community cry-baby motherfucking whining. "I want a great looking game to run great on my 2+ years old rig!". Let it be known that the game is gorgeous -- is this mentioned anywhere? The amount of detail is crazy amazing. People with a killer GPU and SSD run this game smoothly too (me too I expect if I redownload it). So is it really such a fiasco? Lets get our feet on the ground and chew on it for a minute... Because, fuck me, the game is gorgeous.
In the days before refunds, this would've been a period of whining.. then a patch.. then everybody happy. Today it's people going crazy, a company getting hit so hard it falls to its knees, and a patch that makes everybody happy except for the company who's rep is raped.
I just don't like this.
Oh your playing the cry baby card to!
Lets see my 2 year old HW is stronger than a console and it seems no matter how low some go with settings it just isn't preforming like it should. Bad port is bad. No need imo to defend, they've admitted and pulled it down while it gets reworked.