After a long hiatus from playing BF3, I returned only to find that my account had been hacked. I was able to clear my account up, change my name and language settings, and set new security measures. So I put down money on a Premium pack which was on sale only to find I had been banned for the precise reason for leaving in the first place; and I couldn't play on any server with a half-decent ping.

No help from EA or PunkBuster - pointing the finger at each other. I can't come up with the words to describe just how much I loathe them both.

Sad thing is that I know I'm not the only person with this problem - EA openly admitted to their players being wrongly banned.