Fraudulent ESO Keys Banned

A post on the Elder Scrolls Online website from last week explains that they've seen a spike in the use of "fraudulently obtained" digital game keys for The Elder Scrolls Online: Tamriel Unlimited, and are deactivating all game accounts created with "such stolen keys" beginning today (thanks HARDOCP). They have a very lengthy list of places to obtain legitimate keys, and say that they are contacting those whose accounts are being closed with instructions on how to go straight, albeit with an additional purchase. They also explain the issue with the keys being revoked:
The companies selling stolen keys make a practice of using stolen credit cards, or misappropriating credit card information from their own customers to buy codes from legitimate retailers. Often these companies have the lowest price available anywhere for the digital item they are selling. Customers who purchase from these vendors are at increased risk for identity theft.

Extreme discounting below the published prices on our website may be a clue that the digital key purchased for the game may have been fraudulently obtained.
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Re: Fraudulent ESO Keys Banned
May 27, 2015, 08:40
22.
Re: Fraudulent ESO Keys Banned May 27, 2015, 08:40
May 27, 2015, 08:40
 
Look, I understand the wrong doing as far as THE SELLERS go, but you can't blame the buyers, and worse, you can't take back the product.

I understand your theories of the police would take back a stolen tv that you bought off a van, but this is different.

These keys couldn't have been hacked off the network to be used because that would take the chance of a duplicate being sold if the original was sold legit by the company.

These keys are "purchased" already by the seller in bulk, bundles, whatever it may be and then being resold. The problem is the publisher doesn't like the "resold" part because that is where they take a hit as obviously the consumer will go for the cheapest option.

Now because they aren't happy, they want to remove those licenses or in other words, turn off your game you were happily playing that you did put out money for, just not directly to the company. This can have huge backfire on the company because the customer will have ill feelings generally towards the closest interaction that is causing the issue and that would be the company and not the seller. You think that customer will ever want to buy direct from the company again? Probably he/she thinks hard before next purchase.

The company has to go after the sellers and beef up their resell policies instead if they want to crack down on this issue. Not go after the buyers.

This comment was edited on May 27, 2015, 09:20.
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