It's true, hate on EA all you want, I'll still take them over Valve and Steam when it comes to CS. Valve's hippy lovefest 'do what you feel' bullshit translates into really bad CS. Well maybe not so much bad, as nearly non-existent. At least EA still gets that this is, in fact, a business.
"You have enemies? Good. That means you’ve stood up for something, sometime in your life."