deqer wrote on Oct 27, 2013, 14:50:
Really? Sounds easier to just reject the payment on credit card, and I would feel some compensation from doing that because it will penalize EA(with the credit card company), for putting me through frustration.
Not a pretty solution. Firstly; you'd have to wait until the debit cleared onto your credit card, and secondly; you'd have to dispute it with your credit card company. While this would probably be within your legal rights, it would be logged against your credit card account and repeat offenses (I.e. repeated disputes) would probably flag you. That information will almost certainly be shared amongst all card providers, so that future disputes you make for any product/service are far more closely scrutinized.
What EA have done is pretty generous really - 24 hours *after* you launch the game or 7 days *after* you bought it (whichever comes first). I can't really fault them for this.