EA Loses Consumerist Poll

The Consumerist has the results of their voting for Worst Company In America For 2012, with Electronic Arts taking this dubious distinction. The final vote was between EA and Bank of America, with EA "winning" by a landslide. Forbes has their analysis of what this means (thanks Verno), and GamesIndustry International has a response from EA, quoting John Reseburg of EA Corporate Communications saying: "We're sure that bank presidents, oil, tobacco and weapons companies are all relieved they weren't on the list this year. We're going to continue making award-winning games and services played by more than 300 million people worldwide."
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1.
 
Re: EA Loses Consumerist Poll
Apr 4, 2012, 21:29
Prez
 
1.
Re: EA Loses Consumerist Poll Apr 4, 2012, 21:29
Apr 4, 2012, 21:29
 Prez
 
"We're sure that bank presidents, oil, tobacco and weapons companies are all relieved they weren't on the list this year. We're going to continue making award-winning games and services played by more than 300 million people worldwide."

Nice attempt at deflection, but face it - your company sucks.
“The greatness of a nation and its moral progress can be judged by the way its animals are treated.”
- Mahatma Gandhi
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2.
 
Re: EA Loses Consumerist Poll
Apr 4, 2012, 21:30
NKD
2.
Re: EA Loses Consumerist Poll Apr 4, 2012, 21:30
Apr 4, 2012, 21:30
NKD
 
No surprise here. You'd get more fair-minded and logical results asking white people in the deep south what they think of Obama.

Prez wrote on Apr 4, 2012, 21:29:
"We're sure that bank presidents, oil, tobacco and weapons companies are all relieved they weren't on the list this year. We're going to continue making award-winning games and services played by more than 300 million people worldwide."

Nice attempt at deflection, but face it - your company sucks.

Deflection or not, it's a fair point. EA hasn't killed anyone, ruined anyones life, or displaced anyone from their home, nor have they bribed government officials, or bought elections.

They aren't even the worst company nominated, let alone the worst company in America. Anyone who genuinely believes that is part of the cancer of apathy and frivolity destroying our country.
Do you have a single fact to back that up?
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3.
 
Re: EA Loses Consumerist Poll
Apr 4, 2012, 21:32
Jivaro
 
3.
Re: EA Loses Consumerist Poll Apr 4, 2012, 21:32
Apr 4, 2012, 21:32
 Jivaro
 
Prez wrote on Apr 4, 2012, 21:29:
"We're sure that bank presidents, oil, tobacco and weapons companies are all relieved they weren't on the list this year. We're going to continue making award-winning games and services played by more than 300 million people worldwide."

Nice attempt at deflection, but face it - your company sucks.

It isn't even a nice way of deflecting it...it is a pretty pompous reaction to a statement (via survey) made by the very people that buy those games and use those services. That statement, in affect, validates the poll results. I myself would have put BofA ahead of them, but EA has shown itself to be bad for gamers, bad for developers, bad for it's own employees, and bad for the industry. The only people benefiting from EA's business practices are it's stockholders, and even that isn't always a given.
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4.
 
Re: EA Loses Consumerist Poll
Apr 4, 2012, 21:33
nin
4.
Re: EA Loses Consumerist Poll Apr 4, 2012, 21:33
Apr 4, 2012, 21:33
nin
 

YEEEEESSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS!

5.
 
Re: EA Loses Consumerist Poll
Apr 4, 2012, 21:36
Prez
 
5.
Re: EA Loses Consumerist Poll Apr 4, 2012, 21:36
Apr 4, 2012, 21:36
 Prez
 
Deflection or not, it's a fair point. EA hasn't killed anyone, ruined anyones life, or displaced anyone from their home, nor have they bribed government officials, or bought elections.

No it's a deflection. "Best or Worst Company" polls serve to illustrate what companies are the best and worst at meeting customers needs and making them happy. It has NOTHING to do with the level of altruism related to their product. Hate them or love them cigarette companies and gun manufacturers generally satisfy their customers. The guy is a fucking prick for trying this deception, which you fell for.
“The greatness of a nation and its moral progress can be judged by the way its animals are treated.”
- Mahatma Gandhi
Avatar 17185
6.
 
Re: Differences
Apr 4, 2012, 21:37
6.
Re: Differences Apr 4, 2012, 21:37
Apr 4, 2012, 21:37
 
NKD wrote on Apr 4, 2012, 21:30:
No surprise here. You'd get more fair-minded and logical results asking white people in the deep south what they think of Obama.

Another insecure nerd bigot who has to rely on some manufactured sense of geographical superiority to justify his undeserved arrogance.

It is cute when pasty internet children try to play the race card when their hardest decision in life is whether or not to value size their combo.

So according to you in your northern brilliance that neo-comms Barry's policies would be celebrated in the streets if he was white? Just like they did with Clinton? Amazing logic...mensa is missing out.

7.
 
Re: EA Loses Consumerist Poll
Apr 4, 2012, 21:37
7.
Re: EA Loses Consumerist Poll Apr 4, 2012, 21:37
Apr 4, 2012, 21:37
 
NKD wrote on Apr 4, 2012, 21:30:
Deflection or not, it's a fair point. EA hasn't killed anyone, ruined anyones life, or displaced anyone from their home, nor have they bribed government officials, or bought elections.

Killed someone - Ok
Ruined someones life - I bet they have
Displaced someone - Via layoffs I'm sure
Bribed Gov't - Lobbyists I'm sure have
Bought Elections - They've contributed to the facade I'm sure

All said though I do agree they aren't the worst overall, these other companies are much more damaging overall to our greater well being. EA just f's up gaming some.
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8.
 
Re: EA Loses Consumerist Poll
Apr 4, 2012, 21:38
8.
Re: EA Loses Consumerist Poll Apr 4, 2012, 21:38
Apr 4, 2012, 21:38
 
Anyone who thinks EA is actually worse than Bank of America needs to get a new set of priorities.

I hate EA, but FFS....
9.
 
Re: EA Loses Consumerist Poll
Apr 4, 2012, 21:38
9.
Re: EA Loses Consumerist Poll Apr 4, 2012, 21:38
Apr 4, 2012, 21:38
 
NKD wrote on Apr 4, 2012, 21:30:
EA hasn't killed anyone, ruined anyones life, or displaced anyone from their home, nor have they bribed government officials, or bought elections.
As far as we know at least, and their response still pretty much sums up the terrible state of affairs for businesses both in America and the rest of the world. Which is, as long as they're making money, everything else is secondary.
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10.
 
Re: EA Loses Consumerist Poll
Apr 4, 2012, 21:39
10.
Re: EA Loses Consumerist Poll Apr 4, 2012, 21:39
Apr 4, 2012, 21:39
 
BoA vs. EA?

Wow! That's a tough one for me. BoA tried to pull some nasty stunts on my parents years ago and I have a friend who's uncle used to work at BoA corporate. Corporate execs holding meetings with goals labeled as "Finding more ways to get money out of customers" is a blatant sign of a bad place to work at.

EA? The "awards" don't mean jack! The blatant arrogance means much more though.
11.
 
Re: EA Loses Consumerist Poll
Apr 4, 2012, 21:41
NKD
11.
Re: EA Loses Consumerist Poll Apr 4, 2012, 21:41
Apr 4, 2012, 21:41
NKD
 
HorrorScope wrote on Apr 4, 2012, 21:37:
NKD wrote on Apr 4, 2012, 21:30:
Deflection or not, it's a fair point. EA hasn't killed anyone, ruined anyones life, or displaced anyone from their home, nor have they bribed government officials, or bought elections.

Killed someone - Ok
Ruined someones life - I bet they have
Displaced someone - Via layoffs I'm sure
Bribed Gov't - Lobbyists I'm sure have
Bought Elections - They've contributed to the facade I'm sure

All said though I do agree they aren't the worst overall, these other companies are much more damaging overall to our greater well being. EA just f's up gaming some.

All companies lay people off. If a software developer can't find a new job in time to keep a roof over their heads, they did it to themselves. In addition, the games industry has zero lobbying power or political influence.
Do you have a single fact to back that up?
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12.
 
Re: EA Loses Consumerist Poll
Apr 4, 2012, 21:42
nin
12.
Re: EA Loses Consumerist Poll Apr 4, 2012, 21:42
Apr 4, 2012, 21:42
nin
 
Traditionally, the Poo has been delivered on its little red pillow. But this year, we'll give EA three different color options for its pillow, though in the end it's still the same old Poo.


13.
 
Re: Differences
Apr 4, 2012, 21:43
NKD
13.
Re: Differences Apr 4, 2012, 21:43
Apr 4, 2012, 21:43
NKD
 
maleitch wrote on Apr 4, 2012, 21:37:
NKD wrote on Apr 4, 2012, 21:30:
No surprise here. You'd get more fair-minded and logical results asking white people in the deep south what they think of Obama.

Another insecure nerd bigot who has to rely on some manufactured sense of geographical superiority to justify his undeserved arrogance.

It is cute when pasty internet children try to play the race card when their hardest decision in life is whether or not to value size their combo.

So according to you in your northern brilliance that neo-comms Barry's policies would be celebrated in the streets if he was white? Just like they did with Clinton? Amazing logic...mensa is missing out.


Alabama or Mississippi? I can't tell.
Do you have a single fact to back that up?
Avatar 43041
14.
 
Re: Differences
Apr 4, 2012, 21:46
14.
Re: Differences Apr 4, 2012, 21:46
Apr 4, 2012, 21:46
 
NKD wrote on Apr 4, 2012, 21:43:

Alabama or Mississippi? I can't tell.

Obese or thumbsucker? I can't tell.
15.
 
Re: EA Loses Consumerist Poll
Apr 4, 2012, 21:46
15.
Re: EA Loses Consumerist Poll Apr 4, 2012, 21:46
Apr 4, 2012, 21:46
 
Beelzebud wrote on Apr 4, 2012, 21:38:
Anyone who thinks EA is actually worse than Bank of America needs to get a new set of priorities.

I hate EA, but FFS....
Agreed. EA's my least favorite game company, but the biggest threat they are to the public is that they make bad video games. It's not even an essential good, let alone a product that puts the company in a position to actually harm the public good.

Calling EA the worst company in America just seems so petty.
16.
 
Re: Differences
Apr 4, 2012, 21:47
Prez
 
16.
Re: Differences Apr 4, 2012, 21:47
Apr 4, 2012, 21:47
 Prez
 
To those who might sneer at something as "non-essential" as a video game company winning the Worst Company In America vote: It's that exact kind of attitude that allows people to ignore the complaints as companies like EA to nickel and dime consumers to death.

It's almost as if they knew what NKD and ViRGE were going to say!

This comment was edited on Apr 4, 2012, 21:52.
“The greatness of a nation and its moral progress can be judged by the way its animals are treated.”
- Mahatma Gandhi
Avatar 17185
17.
 
Re: EA Loses Consumerist Poll
Apr 4, 2012, 21:49
Dev
17.
Re: EA Loses Consumerist Poll Apr 4, 2012, 21:49
Apr 4, 2012, 21:49
Dev
 
NKD wrote on Apr 4, 2012, 21:30:
Deflection or not, it's a fair point. EA hasn't killed anyone, ruined anyones life, or displaced anyone from their home, nor have they bribed government officials, or bought elections.
They probably haven't done the first, but I'm sure they've done the rest. They way they were screwing their employees out of pay (it got them a class action lawsuit), if it wasn't ruining someone's life, I doubt it would have gotten as far as it did. Plus, they are a company, companies do layoffs. That ruins lives and displaces people.
As for bribing, I'm CERTAIN that EA contributes to at least one lobbying group, at the very least they are going to want to contribute to a group that lobbied against the crazy california laws that have already gotten struck down that wanted to impose unconstitutional restrictions on game sellers.
As for buying elections, who knows. Depends on how and where the lobbying group(s) they contribute to throws money around.

Now, if you had said instead:
"EA hasn't ruined nearly as many lives, or forcibly evicted many from their homes, or bribed government officials on a wholesale scale, or bought multiple elections at all levels of government"
Then yeah, you'd have a point. But you said it in an absolute manner, and it only takes ONE counter example to prove that false.

And anyway, as other posters have mentioned, NONE of that has anything to do with their customer service. I don't think there's too many people who are willing to say EA has outstanding customer service. Are you?


This comment was edited on Apr 4, 2012, 21:56.
18.
 
Re: EA Loses Consumerist Poll
Apr 4, 2012, 21:52
NKD
18.
Re: EA Loses Consumerist Poll Apr 4, 2012, 21:52
Apr 4, 2012, 21:52
NKD
 
Dev wrote on Apr 4, 2012, 21:49:
And anyway, as other posters have mentioned, NONE of that has anything to do with their customer service. I don't think there's too many people who are willing to say EA has outstanding customer service. Are you?

Customer service? They aren't even the worst customer service on the list, let alone the country. Perhaps you noticed AT&T, Ticketmaster, Paypal, Comcast, Sony, should I go on?

This poll is called "Worst Company in America." not "Worst Customer Service" anyway.

I challenge any one of you to point out, objectively, why you believe EA is the worst company in America.
Do you have a single fact to back that up?
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19.
 
Re: EA Loses Consumerist Poll
Apr 4, 2012, 21:55
Prez
 
19.
Re: EA Loses Consumerist Poll Apr 4, 2012, 21:55
Apr 4, 2012, 21:55
 Prez
 
NKD wrote on Apr 4, 2012, 21:52:
Dev wrote on Apr 4, 2012, 21:49:
And anyway, as other posters have mentioned, NONE of that has anything to do with their customer service. I don't think there's too many people who are willing to say EA has outstanding customer service. Are you?

Customer service? They aren't even the worst customer service on the list, let alone the country. Perhaps you noticed AT&T, Ticketmaster, Paypal, Comcast, Sony, should I go on?

This poll is called "Worst Company in America." not "Worst Customer Service" anyway.

I challenge any one of you to point out, objectively, why you believe EA is the worst company in America.

Well, if you look at the way the poll is done, it's a mirror image of the NCAA March Madness tournament. So a company that may be worse than EA might have not made it to the next bracket for whatever reason. Just modeling it after the Final 4 bracket gives it a tongue-in-cheek feeling, and to get all bent out of shape over it like you are seems a bit silly.

For the record, I think Comcast should have won. But I would have been happy seeing almost anyone who made the list winning. There's a whole boatload of badness in the companies who made the list this year. That EA is "the worst" may be arguable, but that they are anything but a shitty company? Not so much, at least in my view.

This comment was edited on Apr 4, 2012, 22:01.
“The greatness of a nation and its moral progress can be judged by the way its animals are treated.”
- Mahatma Gandhi
Avatar 17185
20.
 
Re: EA Loses Consumerist Poll
Apr 4, 2012, 21:57
Dev
20.
Re: EA Loses Consumerist Poll Apr 4, 2012, 21:57
Apr 4, 2012, 21:57
Dev
 
NKD wrote on Apr 4, 2012, 21:41:
In addition, the games industry has zero lobbying power or political influence.
False.
You don't think the game industry is trying to stop unconstitutional laws in california and other states about selling games? You don't think the game industry is trying to get that R18 category in austrailia passed? It may not have nearly the nationwide impact as banking laws, but laws relating to video games do exist, they are political (usually as part of a politician saying ITS FOR THE CHILDREN prior to running for re-election), and lobby groups exist to try and lobby for or against them.

NKD wrote on Apr 4, 2012, 21:52:
Dev wrote on Apr 4, 2012, 21:49:
And anyway, as other posters have mentioned, NONE of that has anything to do with their customer service. I don't think there's too many people who are willing to say EA has outstanding customer service. Are you?

Customer service? They aren't even the worst customer service on the list, let alone the country. Perhaps you noticed AT&T, Ticketmaster, Paypal, Comcast, Sony, should I go on?

This poll is called "Worst Company in America." not "Worst Customer Service" anyway.

I challenge any one of you to point out, objectively, why you believe EA is the worst company in America.
Why? I didn't vote in the poll.
Prez wrote on Apr 4, 2012, 21:55:
Just modeling it after the Final 4 bracket gives it a tongue-in-cheek feeling, and to get all bent out of shape over it like you are seems a bit silly.
Unless someone is getting paid to defend EA
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