EA Loses Consumerist Poll

The Consumerist has the results of their voting for Worst Company In America For 2012, with Electronic Arts taking this dubious distinction. The final vote was between EA and Bank of America, with EA "winning" by a landslide. Forbes has their analysis of what this means (thanks Verno), and GamesIndustry International has a response from EA, quoting John Reseburg of EA Corporate Communications saying: "We're sure that bank presidents, oil, tobacco and weapons companies are all relieved they weren't on the list this year. We're going to continue making award-winning games and services played by more than 300 million people worldwide."
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Re: EA Loses Consumerist Poll
Apr 4, 2012, 21:55
Prez
 
19.
Re: EA Loses Consumerist Poll Apr 4, 2012, 21:55
Apr 4, 2012, 21:55
 Prez
 
NKD wrote on Apr 4, 2012, 21:52:
Dev wrote on Apr 4, 2012, 21:49:
And anyway, as other posters have mentioned, NONE of that has anything to do with their customer service. I don't think there's too many people who are willing to say EA has outstanding customer service. Are you?

Customer service? They aren't even the worst customer service on the list, let alone the country. Perhaps you noticed AT&T, Ticketmaster, Paypal, Comcast, Sony, should I go on?

This poll is called "Worst Company in America." not "Worst Customer Service" anyway.

I challenge any one of you to point out, objectively, why you believe EA is the worst company in America.

Well, if you look at the way the poll is done, it's a mirror image of the NCAA March Madness tournament. So a company that may be worse than EA might have not made it to the next bracket for whatever reason. Just modeling it after the Final 4 bracket gives it a tongue-in-cheek feeling, and to get all bent out of shape over it like you are seems a bit silly.

For the record, I think Comcast should have won. But I would have been happy seeing almost anyone who made the list winning. There's a whole boatload of badness in the companies who made the list this year. That EA is "the worst" may be arguable, but that they are anything but a shitty company? Not so much, at least in my view.

This comment was edited on Apr 4, 2012, 22:01.
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