EA Loses Consumerist Poll [Apr 04, 2012, 9:26 pm ET] – Share – Viewing Comments
The Consumerist has the results of their voting for Worst Company In America For 2012, with Electronic Arts taking this dubious distinction. The final vote was between EA and Bank of America, with EA "winning" by a landslide. Forbes has their analysis of what this means (thanks Verno), and GamesIndustry International has a response from EA, quoting John Reseburg of EA Corporate Communications saying: "We're sure that bank presidents, oil, tobacco and weapons companies are all relieved they weren't on the list this year. We're going to continue making award-winning games and services played by more than 300 million people worldwide."
Dev wrote on Apr 4, 2012, 21:49:
And anyway, as other posters have mentioned, NONE of that has anything to do with their customer service. I don't think there's too many people who are willing to say EA has outstanding customer service. Are you?
Customer service? They aren't even the worst customer service on the list, let alone the country. Perhaps you noticed AT&T, Ticketmaster, Paypal, Comcast, Sony, should I go on?
This poll is called "Worst Company in America." not "Worst Customer Service" anyway.
I challenge any one of you to point out, objectively, why you believe EA is the worst company in America.
Do you have a single fact to back that up?
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