Gabe Newell on Valve Hardware and Owning Steam Games

An interview on The PA Report talks with Valve's Gabe Newell, discussing some general topics with Valve's Managing Director, whose beard is growing in nicely (though not to the magnificent degree mine has at this point). The discussion covers things like his work schedule, his fascination with wearable computers, the possibility Valve might someday sell hardware, pricing games on Steamand more (thanks nin). He also offers responses to questions about to what degree customers won games purchased on Steam:
But even from kind of a more general point of view, you have services like Steam or Origin where these many purchases and micro-transactions and all these transactions we’re making through multiple companies are kind of tied to this overreaching account. Do you have lawyers who kind of look at the legal implication of where exactly you fit into that relationship?

Yeah, we have lawyers who look at stuff all the time, I’m not sure I’m answering your question directly. It’s sort of like this kind of messy issue, and it doesn’t really matter a whole lot what the legal issues are, the real thing is that you have to make your customers happy at the end of the day and if you’re not doing that it doesn’t really matter what you think about various supreme court decisions or EU decisions. If you’re not making your customers happy you’re doing something stupid and we certainly always want to make our customers happy. And I think we have a track record of having done that.
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Re: Gabe Newell on Valve Hardware and Owning Steam Games
Feb 21, 2012, 12:03
Dev
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Re: Gabe Newell on Valve Hardware and Owning Steam Games Feb 21, 2012, 12:03
Feb 21, 2012, 12:03
Dev
 
Beamer wrote on Feb 21, 2012, 10:56:
So GameStop is interested in playing around in what will ultimately put them out of business, but they are not interested in buying Steam. At this point I'm not convinced they have the capital required to buy Steam.
Thats probably because they want to build a competitor at a reasonable price, not "waste" (which is how they would likely view it) a bunch of cash in acquiring the existing customer base of the biggest one on the market. I'm sure they are arrogant enough to think they can beat steam since they have the used game market pretty well sewn up, and they have a good chunk of retail console too. I wouldn't be surprised if you are right though, that they don't have the capital it would take.

All that assumes that steam is even for sale. Gabe's not about to sell it. He's not in it for the money or he'd have sold out and retired long ago. He's so "obsessed" (his word not mine) about employee health, if nothing else he wouldn't do that for the sole reason it would effect how his employees feel.
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