Gabe Newell on Valve Hardware and Owning Steam Games

An interview on The PA Report talks with Valve's Gabe Newell, discussing some general topics with Valve's Managing Director, whose beard is growing in nicely (though not to the magnificent degree mine has at this point). The discussion covers things like his work schedule, his fascination with wearable computers, the possibility Valve might someday sell hardware, pricing games on Steamand more (thanks nin). He also offers responses to questions about to what degree customers won games purchased on Steam:
But even from kind of a more general point of view, you have services like Steam or Origin where these many purchases and micro-transactions and all these transactions we’re making through multiple companies are kind of tied to this overreaching account. Do you have lawyers who kind of look at the legal implication of where exactly you fit into that relationship?

Yeah, we have lawyers who look at stuff all the time, I’m not sure I’m answering your question directly. It’s sort of like this kind of messy issue, and it doesn’t really matter a whole lot what the legal issues are, the real thing is that you have to make your customers happy at the end of the day and if you’re not doing that it doesn’t really matter what you think about various supreme court decisions or EU decisions. If you’re not making your customers happy you’re doing something stupid and we certainly always want to make our customers happy. And I think we have a track record of having done that.
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Re: Gabe Newell on Valve Hardware and Owning Steam Games
Feb 21, 2012, 10:56
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Re: Gabe Newell on Valve Hardware and Owning Steam Games Feb 21, 2012, 10:56
Feb 21, 2012, 10:56
 
Dev wrote on Feb 21, 2012, 10:31:
Beamer wrote on Feb 21, 2012, 09:46:
Who would want it, anyway? GameStop? Best Buy? That's about it, and neither is too eager to get into this area just yet as it will erode their (already dying) core business. They're interested, in the way Blockbuster should have been interested in Netflix, but nowhere near interested enough to pay the enormous price tag.
Did you notice that gamestop bought out impulse? They already have their own download delivery platform now.

I actually tried it out last week, to see if I could access my old purchased impulse games like GalCiv. I was able to access them all. Also to my surprise, I had a token I didn't spend back in the day for stardock, so gamestop gave me $7 credit for it. I was impressed that they did that, I would have expected gamestop to just say "screw it" and not credit any previous customers of stardock with gamestop credit. I picked up a cheap indie type game from gamestop with that credit.

So far (now that I've tried both), I've been more impressed with gamestop's purchase of impulse, than EA's attempt at origin.

Yup, they bought out Impulse
1) How much did Impluse cost? Not much. Probably not even 5% what Steam would.
2) How much have they invested in Impulse? Not much. Do you even hear about it anymore?


So GameStop is interested in playing around in what will ultimately put them out of business, but they are not interested in buying Steam. At this point I'm not convinced they have the capital required to buy Steam.
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