Gabe Newell on Valve Hardware and Owning Steam Games

An interview on The PA Report talks with Valve's Gabe Newell, discussing some general topics with Valve's Managing Director, whose beard is growing in nicely (though not to the magnificent degree mine has at this point). The discussion covers things like his work schedule, his fascination with wearable computers, the possibility Valve might someday sell hardware, pricing games on Steamand more (thanks nin). He also offers responses to questions about to what degree customers won games purchased on Steam:
But even from kind of a more general point of view, you have services like Steam or Origin where these many purchases and micro-transactions and all these transactions we’re making through multiple companies are kind of tied to this overreaching account. Do you have lawyers who kind of look at the legal implication of where exactly you fit into that relationship?

Yeah, we have lawyers who look at stuff all the time, I’m not sure I’m answering your question directly. It’s sort of like this kind of messy issue, and it doesn’t really matter a whole lot what the legal issues are, the real thing is that you have to make your customers happy at the end of the day and if you’re not doing that it doesn’t really matter what you think about various supreme court decisions or EU decisions. If you’re not making your customers happy you’re doing something stupid and we certainly always want to make our customers happy. And I think we have a track record of having done that.
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79.
 
Re: jtw321@gmail.com
Feb 21, 2012, 00:04
Prez
 
79.
Re: jtw321@gmail.com Feb 21, 2012, 00:04
Feb 21, 2012, 00:04
 Prez
 
Haha, I saw what you did there Sepharo you cheeky bastard you.

Still, I have to say, Gabe really sounds like he's deliberately avoiding addressing the issue. If it's due to ignorance, I don't know that I'm okay with that, however complex the law may be. This should have been the first thing Valve considered long and hard (Huh huh huh!) before ever starting the Steam venture.

I think it more likely Gabe is tiptoeing around the answer because it's not one most people are going to like.

And besides we all know the real answer is that you don't own the games. That's always been the case.

Exactly. Steam is nothing new when it comes to the concept of not owning your games. The difference only comes in to play when one compares the difference of the medium by which the game is delivered. The disc will work indefinitely while the revocation of the same license (for whatever reason) that the disc provides can actually be enforced effectively on a service like Steam. But the concept remains the same.

This comment was edited on Feb 21, 2012, 00:19.
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