Gabe Newell on Valve Hardware and Owning Steam Games

An interview on The PA Report talks with Valve's Gabe Newell, discussing some general topics with Valve's Managing Director, whose beard is growing in nicely (though not to the magnificent degree mine has at this point). The discussion covers things like his work schedule, his fascination with wearable computers, the possibility Valve might someday sell hardware, pricing games on Steamand more (thanks nin). He also offers responses to questions about to what degree customers won games purchased on Steam:
But even from kind of a more general point of view, you have services like Steam or Origin where these many purchases and micro-transactions and all these transactions we’re making through multiple companies are kind of tied to this overreaching account. Do you have lawyers who kind of look at the legal implication of where exactly you fit into that relationship?

Yeah, we have lawyers who look at stuff all the time, I’m not sure I’m answering your question directly. It’s sort of like this kind of messy issue, and it doesn’t really matter a whole lot what the legal issues are, the real thing is that you have to make your customers happy at the end of the day and if you’re not doing that it doesn’t really matter what you think about various supreme court decisions or EU decisions. If you’re not making your customers happy you’re doing something stupid and we certainly always want to make our customers happy. And I think we have a track record of having done that.
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Re: Gabe Newell on Valve Hardware and Owning Steam Games
Feb 20, 2012, 15:16
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Re: Gabe Newell on Valve Hardware and Owning Steam Games Feb 20, 2012, 15:16
Feb 20, 2012, 15:16
 
Dev wrote on Feb 20, 2012, 14:28:
Creston wrote on Feb 20, 2012, 13:55:
Because I'd love to see the EULA that says that whatever actions you take in one game means you get banned from every other possible game as well.
Actually the EULA says something about removing your game access for any reason they like (which of course includes bans or chargebacks or fraud or whatever).

I believe for steam a VAC ban only bans multiplayer on VAC servers and only on the one game someone gets the vac ban for, but thats a different thing.

Yes, but that's for THAT particular game. Like I said, I still want to see someone actually try to take away ALL your games for your actions in one particular game. EA tries to do so, of course, but I'd like to see that legally challenged. Because there is no way in FUCK that that is legal.

Creston
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