Gabe Newell on Valve Hardware and Owning Steam Games

An interview on The PA Report talks with Valve's Gabe Newell, discussing some general topics with Valve's Managing Director, whose beard is growing in nicely (though not to the magnificent degree mine has at this point). The discussion covers things like his work schedule, his fascination with wearable computers, the possibility Valve might someday sell hardware, pricing games on Steamand more (thanks nin). He also offers responses to questions about to what degree customers won games purchased on Steam:
But even from kind of a more general point of view, you have services like Steam or Origin where these many purchases and micro-transactions and all these transactions we’re making through multiple companies are kind of tied to this overreaching account. Do you have lawyers who kind of look at the legal implication of where exactly you fit into that relationship?

Yeah, we have lawyers who look at stuff all the time, I’m not sure I’m answering your question directly. It’s sort of like this kind of messy issue, and it doesn’t really matter a whole lot what the legal issues are, the real thing is that you have to make your customers happy at the end of the day and if you’re not doing that it doesn’t really matter what you think about various supreme court decisions or EU decisions. If you’re not making your customers happy you’re doing something stupid and we certainly always want to make our customers happy. And I think we have a track record of having done that.
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Re: Gabe Newell on Valve Hardware and Owning Steam Games
Feb 20, 2012, 13:05
Dev
24.
Re: Gabe Newell on Valve Hardware and Owning Steam Games Feb 20, 2012, 13:05
Feb 20, 2012, 13:05
Dev
 
Also worth a look is the tour through the offices complete with a lot of neat pictures and descriptions:
penny arcade tour

One caption in particular caught my eye:
A glance into one of the many Cabals that spring up. Any time a group of two or more people has an idea, they can move their desks to start their own Cabal in an empty room. As the project comes together, employees can join in and move their desks to that Cabal if they feel they can help out
Great for employees. Not as great for getting projects pushed out.
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