The Old Republic Cancellation Issues; Trailer

The Star Wars: The Old Republic Forums have posts from players having trouble cancelling their accounts for the MMORPG yesterday on the eve of when the one-month free accounts activated on the game's first day will be billed for their first paid month of service. Massively notes this thread with a workaround, and that customer service suggests customers with such issues contact them by phone. On the other hand, BioWare announces how not cancelling will earn players a "Founder" title, and the website now offers a video showing new features coming to the game in the future. In a separate bit of news related to the game, this post has word from the game's Live Community Coordinator that they have temporarily disabled posting for all community members on the Star Wars: The Old Republic Forums. No explanation for this is offered.
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Re: The Old Republic Cancellation Issues; Trailer
Jan 19, 2012, 20:18
95.
Re: The Old Republic Cancellation Issues; Trailer Jan 19, 2012, 20:18
Jan 19, 2012, 20:18
 
Dev wrote on Jan 19, 2012, 20:07:
Alamar wrote on Jan 19, 2012, 20:04:
But really... Why not cancel right after you activated your account at/near launch? When I did it, I had no problems... I didn't wait until there would be a huge rush of people doing so.
Does it cancel immediately or after your paid time is up?

I would imagine in general they canceled so late so as to give EA the maximum time to fix the issues and give the game a fair shake. If they liked it a lot, they probably wouldn't have canceled.

Your points are good, but I still think it's silly... And of course, it's about personal choice... I pay for massives monthly... never recurring, because I know by the end of the month, I'll either be happily playing, and re-subbing (that takes like 2 minutes) isn't a big bother, but forgetting to cancel and wasting money is annoying : )

And I do realize I'm outside the norm, and outside the expectation... Most games that have 'exit survey's don't know to ask if I'm 'paying month to month'... I used to randomly pick things with WoW... Sometimes it turned out to be balance issues, sometimes vanity items heh...

And lastly, the only game I ever played that closed my account when I cancelled on the month I already paid for, was Finaly Fantasy Online... All others state that your account closes when the 'pre-paid time' is over.

Pyloff wrote on Jan 19, 2012, 20:03:
I would bet you have over a year of time played. A year solid, which you are embarrassed to announce

I wish I could access a global /played command for WoW and see how much time I played it... I bet it'd be over a year... And I would be proud of that... Or at least 95% of it... I left it running for entire days as an IM client at times, just for guild chat.. But outside of that, if I didn't want to play, I didn't HAVE TO PLAY... So time /played just means time /enjoyed... And what is embarassing about enjoying your time?

-Alamar
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