The Old Republic Cancellation Issues; Trailer [Jan 19, 2012, 3:09 pm ET] – Share – Viewing Comments
The Star Wars: The Old Republic Forums have posts from players having trouble cancelling their accounts for the MMORPG yesterday on the eve of when the one-month free accounts activated on the game's first day will be billed for their first paid month of service. Massively notes this thread with a workaround, and that customer service suggests customers with such issues contact them by phone. On the other hand, BioWare announces how not cancelling will earn players a "Founder" title, and the website now offers a video showing new features coming to the game in the future. In a separate bit of news related to the game, this post has word from the game's Live Community Coordinator that they have temporarily disabled posting for all community members on the Star Wars: The Old Republic Forums. No explanation for this is offered.
What's really sad is watching a once-great company slowly going the way of all other companies that are swallowed up by EA. Bioware simply isn't ready for an MMO(or an RTS, for that matter) and the amount of talent and effort it will take to dig out of it is beyond them currently.
EA's stock is taking a hit today directly because of the SWTOR problems. It's not just a technical issue, but a project management issue, and closing the forums, denying people the ability to unsub, and their perceived inability to fix the latest round of problems brought on by their own patch, just smacks of panic on EA's part. This will destroy Bioware's credibility and will further damage a great IP.
EA's stock is taking a hit today directly because of the SWTOR problems. It's not just a technical issue, but a project management issue, and closing the forums, denying people the ability to unsub, and their perceived inability to fix the latest round of problems brought on by their own patch, just smacks of panic on EA's part. This will destroy Bioware's credibility and will further damage a great IP.
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