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Skyrim Versus ThreatFire

Long-time friend o' Blue's ^Drag0n^ sends along his discovery of a solution for a problem causing The Elder Scrolls V: Skyrim to crash with a "Skyrim has stopped working" message. In his case he traced this back to the use of ThreatFire Antivirus. Here's word:
It looks like the PC version of Skyrim is not something that PCTools Threatfire likes. Threatfire causes the game to crash at the launcher when you hit "play" with no message, other than "Skyrim has stopped working."

How did I figure this out? I had a similar problem with CoD: World at War a while back which made me think Threatfire might be the issue.

The easiest way to fix the issue is to just uninstall Threatfire completely.

You can force-quit Threatfire from the process monitor, but you also have to force-quit ALL other ThreatFire/PC Tools modules to make that work (please note that you will have to reboot or open Threatfire from the Start menu to get it running again after doing this):

(1) CTRL + [RIGHT CLICK] Threatfire in the system tray, and select "exit."
(2) In an administrator-level command window, type "net stop threatfire" (without the quotes)

Note: "Suspending" ThreatFire alone from the systray will NOT fix the problem.
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13. Re: Skyrim Versus ThreatFire Nov 13, 2011, 19:53 StingingVelvet
 
I use Microsoft Security Essentials and always have it running. Never had it cause problems with a game. Not the best AV of course, but I somewhat know what not to click on.  
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12. Re: Skyrim Versus ThreatFire Nov 13, 2011, 19:50 Marvin T. Martian
 
Beelzebud wrote on Nov 13, 2011, 18:38:
Frankly I'm not sure why anyone would be using anything other than Security Essentials at this point. It's free, and it has an extremely light memory footprint.

"It's free" is your first clue that it should be avoided. Anyone who uses a program simply because it is free, needs their head examined.
Stay away.

Just like theatfire (basic version is free) and they are quoting a 2008 review on their web page. Being cheap, puts you and your system at risk.
 
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11. Re: Skyrim Versus ThreatFire Nov 13, 2011, 19:12 Spaced
 
Good tip. These kinds of interference issues are becoming more common as games continually get bigger and require more system resources... resources that are often blocked or restricted because of A/V software. And as in this case, just disabling it doesn't often work as the alterations made to the system by A/V programs and the residual tasks/services left behind still block system resources a game may need. I've also had really good success with Avast as its interference and system resource restrictions seem pretty minimal. Memory footprint is one thing, but it's isn't always how much memory is being used up, but where it is being used and blocked.  
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10. Re: Skyrim Versus ThreatFire Nov 13, 2011, 18:38 Beelzebud
 
Frankly I'm not sure why anyone would be using anything other than Security Essentials at this point. It's free, and it has an extremely light memory footprint.  
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9. Re: Skyrim Versus ThreatFire Nov 13, 2011, 18:23 necrosis
 
A small part of me wonders why this is a shock. For years we have been told to disable AV software when installing programs because of how they can cause issues. Its exactly the same with running them. The first thing I look at when serious issues happen with software is the AV software. Remove that shit or do a fresh install exactly the same but without the AV software and see how things go.

But the other part of me says I have only had one real issue with AV software screwing with things. Diablo II was the only game, that when installing, I had to disable my AV software otherwise it would take 50 times as long to do so. Yeah, all it did was severely slow down the install. After installed there were no issues. Because of this (as i assume others have never had issues with AV software screwing with programs) I can see how some can overlook this problem.
 
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8. Re: Skyrim Versus ThreatFire Nov 13, 2011, 18:20 nin
 
Parallax Abstraction wrote on Nov 13, 2011, 18:17:
Good catch. I've worked with almost every anti-virus there is in my career and I've never heard of ThreatFire. Is this popular?


Never heard of it, either...
 
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7. Re: Skyrim Versus ThreatFire Nov 13, 2011, 18:17 Parallax Abstraction
 
Good catch. I've worked with almost every anti-virus there is in my career and I've never heard of ThreatFire. Is this popular?  



Parallax Abstraction
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6. Re: Skyrim Versus ThreatFire Nov 13, 2011, 18:06 yonder
 
Kudos on picking this conflict up. Hopefully this antivirus is worth the repeated issues its cause. I'm fine with my avast for now.

As for Skyrim crashing, if I may speak for the silent majority, I've played 27 hours and have had it crash once. Part of that might be because I'm in the silent minority with a killer rig. I haven't heard lots of complaints of Skyrim crashing (due to the fact that most of my time is spent playing Skyrim) but it can't be nearly as bad as, say, Fallout New Vegas.
 
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5. Re: Skyrim Versus ThreatFire Nov 13, 2011, 17:42 theyarecomingforyou
 
Unfortunately many of the problems caused by antivirus software aren't easily attributable to it. Kaspersky is another trouble maker, often leading to high CPU usage and unusual network behaviour. I've always stuck to NOD32 and have had very few issue - certainly none of the false positives that have crippled the users of other antivirus software.

That said, Skyrim crashes plenty enough on its own. All the people that I've talked to have had crashes, some a lot more frequently than others. Still, it really is an incredible game. The dragons are just incredible and often appear randomly, which makes for some memorable encounters.
 
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"The price of freedom is eternal vigilance."
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4. Re: Skyrim Versus ThreatFire Nov 13, 2011, 17:42 DrEvil
 
elefunk wrote on Nov 13, 2011, 17:27:
It's shit like this that really makes me sympathize with PC developers. Despite the existence of legitimate issues they should address, there are so many random corner cases like this which make them look undeservedly awful and it's simply impossible to catch them before shipping.

And the worst thing about it? Crash issues like this are what developers and testers end up burning lots of time high as they're seen as higher priority which means time that could have been spent on other issues gets spent on crap like this.
 
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3. Re: Skyrim Versus ThreatFire Nov 13, 2011, 17:27 elefunk
 
It's shit like this that really makes me sympathize with PC developers. Despite the existence of legitimate issues they should address, there are so many random corner cases like this which make them look undeservedly awful and it's simply impossible to catch them before shipping.  
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2. Re: Skyrim Versus ThreatFire Nov 13, 2011, 17:05 Mashiki Amiketo
 
Nice catch there ^Drag0n^.  



--
"For every human problem,
there is a neat, simple solution;
and it is always wrong."
--H.L. Mencken
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1. Re: Skyrim Versus ThreatFire Nov 13, 2011, 17:03 Kosumo
 
Go the ^Drag0n^, you long time helper of those at Bluesnews, have a cake Cake  
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