Cutter wrote on Sep 23, 2011, 21:18:
It seems this is a move to A) help unclog the courts B) save the corps legal bills by forcing things to arbitration first.
Pretty much; it's a method of protection from trivial lawsuits that will most likely save the average taxpayer some change. I also find it funny that people are comparing this to the EU system as a defense when in reality that system tends to protect the business over the consumer ("the customer is always right" is a North American concept).
P.S. EULA's are rarely binding, they only exist for liability purposes, in part to avoid...you guessed it...trivial lawsuits.