Verno wrote on Aug 30, 2011, 08:58:
Yeah, they can't even seem to do unified accounts properly. My buddy wanted a hand with registering for the TOR beta, he couldn't login to his EA account or his Origin account on their site. We take a quick look and it turns out you need to make yet another account entirely. I remember when I logged into the BF3 alpha client it showed me a profile of all of my EA accounts made over the years, there were like 30+
Personally I had no problems with this kind of thing. I had two accounts due to beta and pre-order issues back when Warhammer came out, called EA and they merged the accounts, transfered over the "perks" from my one account to another no problems. I think it all depends on who you get. While many people lambast EA support I've found it's 50/50 half the time I get some one who fixes things in 20 seconds the other half it's pulling teeth. Honestly not much better or worse than Valve. At least EA gives me a phone number to call.