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"In PC days people were used to swapping out video cards, putting in their own memory, formatting your own harddrive... you were kind of your own tech support so the idea of having an unfinished product to play with and be involved with it was exciting. But when you move to the black box of the console it was sealed, and if you opened it you voided the warranty and so it was much more hands-off," says Gears of War 3 producer Rod Fergusson on the topic of beta testing. "The idea of a console beta that's an unfinished product is really foreign to that audience and so their expectation is that this is representative of the quality of the game and they have to judge it on this. It's really hard to do betas then because you have to make it so polished and so far along that it's hard to get the feedback you want."
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