Steam User Loses Almost $1800 in Games Due to Ban [Updated]

A post on Reddit's gameswap forum outlines the plight of someone whose Steam account has been permanently disabled, preventing his access to 149 games that SteamCalculator says were worth a total of $1794.52. This stems from a previous attempt to sell this account, which is a violation of the Steam Subscriber Agreement, as it states: "You are entitled to use the Software for your own use, but you are not entitled to: (i) sell, grant a security interest in or transfer reproductions of the Software to other parties in any way, nor to rent, lease or license the Software to others without the prior written consent of Valve." The user asked Steam support if he's been permanently disabled, and was told: "Correct, you lose access to your account permanently for violating our Subscriber Agreement." We contacted Valve for comment on this a couple of hours ago, but they have not responded. Thanks Joao via Ars Technica. Update: A post on the Steam Users' Forums from Valve says: "The article doesn't mention that the account has been re-enabled."
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59 Replies. 3 pages. Viewing page 2.
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39.
 
Re: Steam User Loses Almost $1800 in Games Due to Ban [Updated]
Mar 15, 2011, 01:19
39.
Re: Steam User Loses Almost $1800 in Games Due to Ban [Updated] Mar 15, 2011, 01:19
Mar 15, 2011, 01:19
 
steam has to be one of the worst subscription services around


"Really? On what planet do you live? Can you sell the car you rented? Or the CDs you burned of NSyncs greatest hits? Sorry, but it's just not that simple. You have no legal right to sell a non-transferable licence."

well, the thing with steam games is that there really isn't a difference between the subscriptions you sign up for with steam and proper games. the bullshit wall of text type things they have on their site is worthless. especially with steamworks retail games, digital subscriptions masquerading as physical objects, if someone lawyered up they probably would be required to print in huge font right on the box that it's a GAME SUBSCRIPTION being sold. hopefully someone will in the near future finally stand up for the consumer's rights on all this bullshit going on with PC games.

This comment was edited on Mar 15, 2011, 01:25.
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38.
 
Re: Steam User Loses Almost $1800 in Games Due to Ban [Updated]
Mar 15, 2011, 00:03
38.
Re: Steam User Loses Almost $1800 in Games Due to Ban [Updated] Mar 15, 2011, 00:03
Mar 15, 2011, 00:03
 
Mashiki Amiketo wrote on Mar 14, 2011, 23:00:
space captain wrote on Mar 14, 2011, 22:23:
i was being sarcastic.. you cant sell your steam account, no matter what country you live in... except fantasyland, i suppose

btw that place is fucking awesome
Really? My consumer rights let me sell whatever I want. So yes, I can sell it.

Really? On what planet do you live?

Can you sell the car you rented? Or the CDs you burned of NSyncs greatest hits?

Sorry, but it's just not that simple. You have no legal right to sell a non-transferable licence.

I'm not saying it's right or moral or just, but it is certainly law and I doubt there is a country on the planet that would support you and even if there was, Valve is based in the US and under US law they have every right to suspend your account.

There is a fundamental difference between selling a used car and selling software. If I sell a used car, it has degraded in value. It has been used. Software or any digital data doesn't work that way. It doesn't degrade. There's no disadvantage to buying second hand software (especially where there's no physical media involved) so there's no motivation to ever buy "new" software. If you buy 2nd hand software you get the same experience as you would from new, but the content creator gets nothing. Of course, paying people for creating content is considered really old fashioned these days. Thinking
37.
 
Re: Steam User Loses Almost $1800 in Games Due to Ban [Updated]
Mar 14, 2011, 23:00
37.
Re: Steam User Loses Almost $1800 in Games Due to Ban [Updated] Mar 14, 2011, 23:00
Mar 14, 2011, 23:00
 
space captain wrote on Mar 14, 2011, 22:23:
i was being sarcastic.. you cant sell your steam account, no matter what country you live in... except fantasyland, i suppose

btw that place is fucking awesome
Really? My consumer rights let me sell whatever I want. So yes, I can sell it.
--
"For every human problem,
there is a neat, simple solution;
and it is always wrong."
--H.L. Mencken
36.
 
Re: Steam User Loses Almost $1800 in Games Due to Ban [Updated]
Mar 14, 2011, 22:49
36.
Re: Steam User Loses Almost $1800 in Games Due to Ban [Updated] Mar 14, 2011, 22:49
Mar 14, 2011, 22:49
 
So they gave it back to save a PR mess and it's all okay I guess. I wonder if all the people who never got theirs back will start trying to get media attention.

In any case if Valve ever take my Steamworks games away I'll just torrent them. Nothing immoral about that at all.
Avatar 54622
35.
 
Re: Steam User Loses Almost $1800 in Games Due to Ban [Updated]
Mar 14, 2011, 22:23
35.
Re: Steam User Loses Almost $1800 in Games Due to Ban [Updated] Mar 14, 2011, 22:23
Mar 14, 2011, 22:23
 
Mashiki Amiketo wrote on Mar 14, 2011, 22:10:
Well yes I do. I guess that's because I still live in a country where consumer rights trump those of corps trying to take them away. Shit amazing huh?

i was being sarcastic.. you cant sell your steam account, no matter what country you live in... except fantasyland, i suppose

btw that place is fucking awesome
34.
 
Re: Steam User Loses Almost $1800 in Games Due to Ban [Updated]
Mar 14, 2011, 22:10
34.
Re: Steam User Loses Almost $1800 in Games Due to Ban [Updated] Mar 14, 2011, 22:10
Mar 14, 2011, 22:10
 
space captain wrote on Mar 14, 2011, 22:05:
so that means you can sell your steam account because you are so special? wow!
Well yes I do. I guess that's because I still live in a country where consumer rights trump those of corps trying to take them away. Shit amazing huh?
--
"For every human problem,
there is a neat, simple solution;
and it is always wrong."
--H.L. Mencken
33.
 
Re: Steam User Loses Almost $1800 in Games Due to Ban [Updated]
Mar 14, 2011, 22:05
33.
Re: Steam User Loses Almost $1800 in Games Due to Ban [Updated] Mar 14, 2011, 22:05
Mar 14, 2011, 22:05
 
Mashiki Amiketo wrote on Mar 14, 2011, 22:02:
I guess that's too bad for you. For me, neither ToS, EULA's or the belief that digital software is a 'service' is enforceable. Meaning if I buy the software it's mine, I don't own a license.

so that means you can sell your steam account because you are so special? wow!
32.
 
Re: Steam User Loses Almost $1800 in Games Due to Ban [Updated]
Mar 14, 2011, 22:02
32.
Re: Steam User Loses Almost $1800 in Games Due to Ban [Updated] Mar 14, 2011, 22:02
Mar 14, 2011, 22:02
 
Kitkoan wrote on Mar 14, 2011, 19:42:
If I remember reading somewhere right, digital software is legally considered a "service" not a "product", and the law doesn't say anything about the re-sale of a "service" so it comes down to the TOS (which says you can't sell it).
I guess that's too bad for you. For me, neither ToS, EULA's or the belief that digital software is a 'service' is enforceable. Meaning if I buy the software it's mine, I don't own a license.
--
"For every human problem,
there is a neat, simple solution;
and it is always wrong."
--H.L. Mencken
31.
 
Re: Steam User Loses Almost $1800 in Games Due to Ban [Updated]
Mar 14, 2011, 21:42
nin
31.
Re: Steam User Loses Almost $1800 in Games Due to Ban [Updated] Mar 14, 2011, 21:42
Mar 14, 2011, 21:42
nin
 
I paid for the shit not them!!!


You paid...for a license.


30.
 
Re: Steam User Loses Almost $1800 in Games Due to Ban [Updated]
Mar 14, 2011, 21:25
30.
Re: Steam User Loses Almost $1800 in Games Due to Ban [Updated] Mar 14, 2011, 21:25
Mar 14, 2011, 21:25
 
I have a serious problem with Valve on this one. I have a steam account with quite a few games that I have purchased too adding up to well over $1000.00 If Valve banned me I would pay them a visit and beat the hell out them if they didn’t un-ban my account.

Personally I feel that if I wanted to sell my account that’s my business and fuck Valve if they don’t like it. I paid for the shit not them!!!
Author of the Neverwinter Nights Eye of the Beholder Series of Mods.
Now integrated into Steams NWN: Enhanced Edition

http://www.moddb.com/mods/eye-of-the-beholder-ii-ledgend-of-darkmoon
Avatar 20498
29.
 
Re: Steam User Loses Almost $1800 in Games Due to Ban [Updated]
Mar 14, 2011, 21:16
29.
Re: Steam User Loses Almost $1800 in Games Due to Ban [Updated] Mar 14, 2011, 21:16
Mar 14, 2011, 21:16
 
Jackplug wrote on Mar 14, 2011, 20:38:
I will never buy games on steam, this just shows how much you can lose just buy losing your account. I rather buy the dvds.

Although I have to say that he didnt actually break any rules, I feel that valve is wrong to ban this guy, for he hasnt done anything illegal, only to speak of what hes thinking of doing.

Except there are many games that use steam as drm, and once you register the game its tied to your steam account. So buying dvds in those cases(example is dow2 games) wont really matter to u I guess.
"On 2646.215 I myself attacked & destroyed TCS Tiger's Claw in my Jalthi heavy fighter"
Bakhtosh Redclaw Nar Kiranka
Avatar 7413
28.
 
Re: Steam User Loses Almost $1800 in Games Due to Ban [Updated]
Mar 14, 2011, 21:10
28.
Re: Steam User Loses Almost $1800 in Games Due to Ban [Updated] Mar 14, 2011, 21:10
Mar 14, 2011, 21:10
 
HOW DARE YOU TRY TO SELL SOMETHING WHICH YOU BOUGHT AND OWN! Don't you realize that poor valve is struggling to survive due to such massive competition from the second hand market?

::sarcasm mode off::

Seriously, a license agreement is yet another way that greedy companies try to exploit the public. Shame on you, Valve.


And to the people who parrot the "Vote with your dollars": Yes, go ahead and try to vote with your dollars. Take a look at almost every software EULA and you'll see that the publisher/developer says the buyer isn't allowed to resell. So forget about playing any games. You can also forget about using almost any other software for that matter.

And what if you don't like the fact that companies are outsourcing all their production to China? Do we simply keep quiet and vote with our dollars in regards to that as well? If so, then we would be clothless; shoeless; void of any electronics of any kind including computers, tvs, stereos, phones, cameras; no more appliances such as stoves, refrigerators, microwaves, etc; we wouldn't own almost anything made out of plastic; no more cookware and silverware thus forcing us to eat with our hands; no cars (many parts to "American" cars are made overseas).
27.
 
Re: Steam User Loses Almost $1800 in Games Due to Ban [Updated]
Mar 14, 2011, 21:08
27.
Re: Steam User Loses Almost $1800 in Games Due to Ban [Updated] Mar 14, 2011, 21:08
Mar 14, 2011, 21:08
 
Get used to it, PC games are nearly impossible to sell used nowadays and this will be the last gen for console titles to be transferable.

seems like the right of consumers gets chipped away a little each year. "Fair use of copyrighted material" is scoffed at by the piles of walking shit (aka attorneys) and and now right of second sale is disappearing.

This is what happens when we allow our entire legal system to be controlled by a group that has a vested interest in removing as many consumer rights as possible. Enjoy kids.
----------------------------------------------------------------------
"Both the “left” and the “right” pretend they have the answer, but they are mere flippers on the same thalidomide baby, and the truth is that neither side has a clue."

- Jim Goad
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26.
 
Re: Steam User Loses Almost $1800 in Games Due to Ban [Updated]
Mar 14, 2011, 20:57
26.
Re: Steam User Loses Almost $1800 in Games Due to Ban [Updated] Mar 14, 2011, 20:57
Mar 14, 2011, 20:57
 
Since they gave back his account they need to turn around and re-enabled everyone else account that was terminated for the same reason. His account being $1,800 isn't an excuse for his negligence in reading TOS. It's pretty much common knowledge now that you cannot sell steam accounts....quit buying steam games if you don't agree.

This comment was edited on Mar 14, 2011, 22:04.
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25.
 
Re: Steam User Loses Almost $1800 in Games Due to Ban [Updated]
Mar 14, 2011, 20:50
PHJF
 
25.
Re: Steam User Loses Almost $1800 in Games Due to Ban [Updated] Mar 14, 2011, 20:50
Mar 14, 2011, 20:50
 PHJF
 
And that's why I've never "bought" anything over $10 on Steam. I only pick really cheap shit up on there for convenience's sake.

I don't consider $5-$10 a bad price for an indefinite rental of a game, and that's all Steam is.
Steam + PSN: PHJF
Avatar 17251
24.
 
Re: Steam User Loses Almost $1800 in Games Due to Ban [Updated]
Mar 14, 2011, 20:44
24.
Re: Steam User Loses Almost $1800 in Games Due to Ban [Updated] Mar 14, 2011, 20:44
Mar 14, 2011, 20:44
 
So what if he sells his account? Steam made its money, fudge them. This is no different than EA banning that guy from playing their games. I love how most of you are not only bending over and taking this but begging for it sans lube. No wonder these companies continue to treat customers like trash.
"Van Gogh painted alone and in despair and in madness and sold one picture in his entire life. Millions struggled alone, unrecognized, and struggled as heroically as any famous hero. Was it worthless? I knew it wasn't."
23.
 
Re: Steam User Loses Almost $1800 in Games Due to Ban [Updated]
Mar 14, 2011, 20:38
23.
Re: Steam User Loses Almost $1800 in Games Due to Ban [Updated] Mar 14, 2011, 20:38
Mar 14, 2011, 20:38
 
I will never buy games on steam, this just shows how much you can lose just buy losing your account. I rather buy the dvds.

Although I have to say that he didnt actually break any rules, I feel that valve is wrong to ban this guy, for he hasnt done anything illegal, only to speak of what hes thinking of doing.
Avatar 52166
22.
 
Re: Steam User Loses Almost $1800 in Games Due to Ban [Updated]
Mar 14, 2011, 20:35
22.
Re: Steam User Loses Almost $1800 in Games Due to Ban [Updated] Mar 14, 2011, 20:35
Mar 14, 2011, 20:35
 
This user cried a lot, his account is already re enabled...

Advice to the account holders, check steam subscriber agreement before going around advertising doing something thats clearly against the agreement. If you do not care to read the agreement then don't be suprised if action is taken against u as a result. Sure, in the end he did not sell the account, and in the end valve re enabled his account. Lesson learned.
"On 2646.215 I myself attacked & destroyed TCS Tiger's Claw in my Jalthi heavy fighter"
Bakhtosh Redclaw Nar Kiranka
Avatar 7413
21.
 
Re: Steam User Loses Almost $1800 in Games Due to Ban [Updated]
Mar 14, 2011, 20:27
21.
Re: Steam User Loses Almost $1800 in Games Due to Ban [Updated] Mar 14, 2011, 20:27
Mar 14, 2011, 20:27
 
Pankin wrote on Mar 14, 2011, 19:56:
Tanto Edge wrote on Mar 14, 2011, 19:38:
That was nice of Valve (giving back axs), but it's troubling that so many people are so willing to give up the ability to resell their purchases.
Arguing that a company holds rights to something is fine, but despite licensing, terms of agreement, etc, why is it that so many people accept this inability to resell?
You can find all sorts of collections upon eBay, of pc games, atari and games, dreamcast, etc.
Why shouldn't we be able to resell software that we purchase?

Does the loss of the ability to resell software mean as much if you've never done it? I say no. I've never resold any software I've ever bought.

Isn't that the philosophical question behind all human rights?
Avatar 13202
20.
 
Re: Steam User Loses Almost $1800 in Games Due to Ban [Updated]
Mar 14, 2011, 20:18
20.
Re: Steam User Loses Almost $1800 in Games Due to Ban [Updated] Mar 14, 2011, 20:18
Mar 14, 2011, 20:18
 
Buyer beware imo.

The guy broke the TOS and he was lucky to have his account re-enabled. Don't like the terms and conditions, don't buy.

Increasingly stringent restrictions on what you can do with what you buy aren't going to change unless people vote with their wallets.
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