Steam Sale Runs out of Risen Keys

The Deep Silver Forums have an apology to users inconvenienced when their server ran out of authentication keys for Risen, as Steam's weekend sale for Piranha Bytes' RPG caused demand that outstripped their supply of serial numbers (perhaps due to a let-down by their bit supplier). This thread has the outrage from impacted users, who have been placated to some degree by the promise they will be able to activate their game today. Thanks Destructoid.
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Re: Steam Sale Runs out of Risen Keys
Nov 16, 2010, 06:03
28.
Re: Steam Sale Runs out of Risen Keys Nov 16, 2010, 06:03
Nov 16, 2010, 06:03
 
nullability wrote on Nov 15, 2010, 15:45:
I don't think Steam ever generates keys unless they're Valve games. My understanding is that Steam is just given a list of keys by the publisher, and when they run out, they need to get more. The same thing happened with F.E.A.R. and Prey a while ago, too. Apparently they usually have enough that running out of "stock" isn't a big enough concern to add the necessary billing logic.

This is true. Twice I've had urgent emails from valve asking for another X thousand keys for Gratuitous Space Battles. It's very hard to predict demand, and you don't want an infinite number of keys in a performance-critical key-checking database.
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 Re: Steam Sale Runs out of Risen Keys