The 0.2% figure EA quoted was for people who tried to install three times within the first weeks of purchasing the software.
Ah, that clears that up. I wasn't sure if they pulled the number from the history of all their games or what. Either way, it's a ridiculous sample size. They apparently need to hire a statistician.
Well, I know I'll probably be increasing their numbers. I did my three installs (home PC, Mac laptop, work PC) and then a week ago my Motherboard died. So, I'll have to reinstall, and since my old one died, I wasn't able to use the "reclaim" feature by uninstalling. The experience could push me more solidly on the side of the fence I already favor.
I'm not too worried, though. EA, and the other big gorillas, are just being public about denying the changing reality. More and more games have been using online accounts linked with CD-keys (or something like it) without any DRM installed from the disc, like Sins and all other Stardock games, Quake Wars, Unreal Tournament 3, most Steam games, every single MMO, etc. The tide is changing and we are mostly seeing the thrashing of giants holding onto old calcified methods. Even the latest SecuROM is almost there, they just need to remove the install limit and installed DRM and they still have all the DRM they should need.