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Greetings,
In the process of charging for your digital download of The Secret World, there was an error causing you to be charged incorrectly. We have corrected the error immediately, however your account may show the charge. Any charges that were created incorrectly are in the process of either being cancelled or refunded.
We greatly apologize for any inconvenience and have credited your account with 1200 Bonus points to be used in The Secret World Item Store as an apology for the trouble this may have caused you.