Jivaro wrote on Jan 13, 2014, 22:43:
Newbro, I am not going to call you an ass, I have no idea if you are ass or not. I do think you are missing the point though. This board is notoriously cynical, I don't think anyone here would argue that. In this particular case however the point (as I see it in this thread anyway) is that EA could have done this offline mode in the first month or so after release if they were doing it "for the customers" as opposed to nearly a year later "for the business". Put simply, this is like EA saying the cliche' "Come back baby, I promise I will change this time!". Kinda of hard to take seriously this late in the game. All puns intended.
To spin it another way, I am sure there is a contingent of paying customers who are wondering why they can't get bigger city maps or mult-thread processing or....well you get my point. Existing players want solutions to existing issues. These people paid money for a game with online only use, it stands to reason that it probably isn't their biggest concern. Going with an offline mode is nice for the modding community, and that's great, but when you say for such a long time that something isn't possible and than you suddenly decide to do it at around the same time that it benefits you the most, pretending it is for the customer and not for yourself is a bit of a dick move.
I would be shocked if the folks here didn't jump on it. They should. The time to react to your existing customer base is immediately if your focus really is on the customers, not after you have already bled your core audience dry and need to find a new one to pay the bills with. This is the kind of thing that gets EA voted Worst Company in America.
Nicely pointed out. I do agree top priority would be fixing existing issues instead of the offline patch, but do keep in mind that making an online based game this size playable offline does takes quite some times (As the lead engineer pointed out), so I'm not sure how EA could have resolved this in the first month after release. I mean it's not like EA sees a decline in sales after few months, so tells Maxis to flip the 'offline' switch right? This is what annoys me the most.
I'm not trying to defend EA, god knows how many times they pushed unfinished products for release just to earn some quick bucks (Battlefield 4 anyone?), but i mean just give credits when it's due please?