DICE has shown that they've become one of the worst developers in terms of communication with community, it's become pathetic but not something we should be surprised by.
We were supposed to hear about a new DLC last week, nothing. We were told a real patch would be dropping in February, still nothing or no news. Battlefield 3, as much of a technical marvel that it is, is EASILY the most disappointing game in the series, much much more so than Bad Company games.
I'm sure I'm not alone when saying BF3 will be the last DICE game I've purchased. I'm expecting we'll hear an announcement about Battlefield 2143 and how DICE will be working on Medal of Honor 2 long before we hear anything about the new DLC/new content.
Good job destroying your brand and alienating your community DICE, at least you guys are still efficient at something