Agree with the article or not, he does raise valid points about business mentality. It's one thing to call him an idiot and say "If businesses would stop doing this stupid shit, then gamers would be more loyal."
It's quite another thing for a business to actually
realize that they're doing stupid shit. Business doesn't function on what will make them the most money, they function on what they
think will make them the most money. The dedicated server issue is the perfect example of this; any PC gamer with half a brain cell would tell you that dedicated servers are a technologically superior implementation of gameplay and that every single one of us prefers it to listen-server matchmaking.
Thus, it seems downright
stupid for Infinity Ward to drop dedicated server support; so why did they? They're clearly not stupid people, they can make a game that sells nearly five million copies on release day. It's because they think that the backlash over their decision is a minority, and if it's a minority, there new system then guarantees them more money. Any company that makes consumer products to sell spends a great deal of revenue and time
studying demographcis to figure out which ones to target and how to make more money off of whichever ones are already spending money on their product to begin with. The problem is, surveys and focus groups and forum-browsing aren't always an accurate picture, but it's the only thing they have to go by, so they'll take the results as gospel truth by default.
Worst of all, you can't convince business otherwise; they can't admit they made a mistake, it makes them look bad to their shareholders and potential investors. Going back to I-Ward, let's assume in a couple of months, Modern Warfare 2's PC playerbase starts dropping off because we've had fun with the new stuff, but now it's done and gone and MW1's dedicated servers are more appealing than the new content just for their reliability. The DLC doesn't sell well at all, and that was the main purpose of the new direction the PC version of the series was taken in. What are they going to do, say "We made a mistake?" Or say "Well, I guess the PC demographic just isn't willing to support an efficient business model?"
I have no problem with so-called "gamer entitlement," the idea that we should get decent product from a business that is specifically targeting us as its customers is not an entitlement complex. But I've said it before, and I'll say it again; the mentality of "they should give us as much of what we want for as little profit as possible, and profit shouldn't be their driving force" is pure lunacy. That mentality is Socialism, and we do not live in a Socialist state, we live in a Capitalist state. That mentality is, in the highest degree possible, mutually exclusive to the way business and economics function. If you're unwilling to accept commerce along with art, you have to be willing to lose the art.
This comment was edited on Nov 13, 2009, 13:44.
NOT THE BEES! NOT THE BEES
THEY'RE IN MY EYES AARRGRHGHGGAFHGHFGHFG!