If they want to keep up with WoW and live up to the hype that they themselves are spitting out, they are gonna HAVE to have a good PvE game. I understand the classes - there are quite a lot of them, and people will adapt to that.
However, cutting 4/6 cities, no matter how big they are, is a big impact to the game. A city, no matter how big it is, is still just one city. I know in WoW and other games I left my home city to quest in other cities just because I wanted a change of scenery.
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AoC: Darsius (Cimmeria) -- CoH: Photon Prime (Freedom) -- TF2 and CoD4 (and other random FPSes): Slink(FSU)