A lot of people can't even install the game, but the problem I'm running into is a total game crash after being in a lot for about 10 to 15 minutes. It never happens while I am creating a Sim, though. I'm pretty upset that I paid $50 for this game and I can't even play it. The only suggestion they've offered up at the site is that you're running other programs in the background (which I'm not) and/or that you have too little memory. I have a fairly nice system, so, that isn't true. I really hope this patch resolves the crash issue as well....SOON.