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User information for Ryan

Real Name Ryan   
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Nickname Kxmode
Email Concealed by request
ICQ None given.
Description Here's my full communication with CIG requesting a refund. http://pastebin.com/mSM29KZs This contains eye opening evidence.
Homepage None given.
Signed On Sep 24, 2003, 23:48
Total Comments 11564 (Ninja)
User ID 18786
 
User comment history
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News Comments > Into the Black
19. Re: Into the Black Aug 31, 2016, 12:21 Kxmode
 
descender wrote on Aug 31, 2016, 08:54:
The refund page at CIG? Duh! :p

LOL. Feels like!

#1 is Google.com
 
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News Comments > Into the Black
16. Re: Into the Black Aug 30, 2016, 17:55 Kxmode
 
jdreyer wrote on Aug 30, 2016, 05:53:
Kxmode wrote on Aug 30, 2016, 00:20:
Really glad my prediction was way off! I feel like Gene got five more good years to be a music maker and a dreamer of dreams.

R.I.P. Chocolate Man. Thanks for the golden ticket of entertainment!

Have you really been around since 2010? I feel like I've only known you since 2015.

I was recently inactive for a few years, so that's probably the reason why. But I've been a visitor to this site since ~1999, and a registered user since 2003. This site is my second most visited.
 
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News Comments > Steam Top 10
91. Re: Steam Top 10 Aug 30, 2016, 17:50 Kxmode
 
jdreyer wrote on Aug 30, 2016, 17:17:
As for the money, they've added more than $30M in the past year. I am honestly flabbergasted that people are still contributing, but there you have it. I wouldn't have thought it would go over $100M, but we're at $120M, so I am not going to make any predictions.

Wasn't SQ42 suppose to come out this year? Has a release date been announced?

This comment was edited on Aug 30, 2016, 17:59.
 
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News Comments > Steam Top 10
90. Re: Steam Top 10 Aug 30, 2016, 17:28 Kxmode
 
nin wrote on Aug 30, 2016, 15:26:
Kxmode wrote on Aug 30, 2016, 15:15:
Buried, and lessons learned.

You're forgive us if we're a little skeptical?

I'm a little skeptical myself, but I like to think this was a painful enough experience that it's likely to stick. However, if I stray from the path, feel free to remind me.
 
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News Comments > Steam Top 10
87. Re: Steam Top 10 Aug 30, 2016, 15:15 Kxmode
 
jdreyer wrote on Aug 30, 2016, 13:45:
Kxmode wrote on Aug 30, 2016, 11:52:

I'm thankful that No Man's Sky taught me two valuable things: never believe what a developer says (specifically developers), and never preorder games.

Hmm, I thought you'd learned that lesson with your Star Citizen experience...


I know right? Well, the good news is NMS is like the nail in those two coffins. Buried, and lessons learned.

Chris is going to have a really tough time getting new people to back his game given all the NMS shenanigans and tomfoolery post launch.
 
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News Comments > Steam Top 10
81. Re: Steam Top 10 Aug 30, 2016, 11:52 Kxmode
 
Beamer wrote on Aug 30, 2016, 11:32:
RedEye9 wrote on Aug 30, 2016, 10:30:

You were so hyped about this game that you preordered it and put over 40 hours in it. No Refunds For You!!!

Unless of course this is sarcasm or you're showing people how to ask for refunds. Because you never once said anything about bugs and after 40+ hours of playtime your only complaint was the ending sucked.

Ha!

In fairness to him, that got spoiled, and he does discuss a bug, and he does discuss missing features.

However, he says it isn't his fault he believed everything Sean Murray said (again, some quotes from 2014, when the game was still very much ideas on a whiteboard), and compares it to seeing Suicide Squad because the trailers made you think it was good.

I'm sorry, I'm still putting some blame on consumers here. If msot of us here could see what the game was, how is it some still thought it was good enough to preorder and then were shocked when it was what everyone else expected? If the game was listed on Steam and by Sony as being single player, how could you have expected it to be multiplayer?

This is very much a controversial opinion, and I get why people feel so duped on this game, but these complaints seem to pop up so frequently, where people think a 2 year old video is an accurate representation of a game. How long have you been in gaming (not you, kxmode, but people in general) to not get that what you see at E3 2 years before release is something aspirational - what the devs hope to make, and not what you'll actually buy? Just like how concept cars you see at a car show won't look at all like what the actual car does when it hits dealer showrooms in 2 years. Putting your $40,000 down at the auto show is a really bad idea.

I'm thankful that No Man's Sky taught me two valuable things: never believe what a developer says (specifically developers), and never preorder games.
 
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News Comments > Steam Top 10
78. Re: Steam Top 10 Aug 30, 2016, 02:34 Kxmode
 
jdreyer wrote on Aug 29, 2016, 23:17:
[VG]Reagle wrote on Aug 29, 2016, 20:52:
God it is hilarious. Whinny babies crying waaaaaaaahhhhhh my game didn't work. Grow some balls and crying like a baby on the Internet....MOMMY my game didn't work. WELL HOW about this? HOW about you do some research and stop crying like a 1 year old baby??!?

How many drinks did you have before posting?

Drinking? I thought he was doing drugs.
 
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News Comments > Steam Top 10
77. Re: Steam Top 10 Aug 30, 2016, 02:33 Kxmode
 
ninemil wrote on Aug 29, 2016, 19:43:
Kxmode wrote on Aug 29, 2016, 18:24:
I've tried numerous times to get a refund for NMS. The game is broken and not even remotely close to how Sean Murray pitched it.

My last attempt to plead with Valve for a refund goes as follows:
People aren't getting refunds through the automated system - raise a manual ticket, select live chat and speak to someone directly.

That's a manual ticket.

Valve isn't consistent with refunds. Their tech support appears to give them out at random and at whatever mood dictates their decisions. Someone, either on the NMS Subreddit or the NMS Steam forums, mentioned how they were able to get a refund after 60 hours of play. They used the "no multiplayer" as the reason.
 
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News Comments > Into the Black
8. Re: Into the Black Aug 30, 2016, 00:25 Kxmode
 
My favorite lines of all time are his "Stop. Please. Don't. Come back" retorts in Willy Wonka. Perfect deadpan humor.

https://www.youtube.com/watch?v=W9ZD3_ppcPE
 
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News Comments > Into the Black
7. Re: Into the Black Aug 30, 2016, 00:20 Kxmode
 
Really glad my prediction was way off! I feel like Gene got five more good years to be a music maker and a dreamer of dreams.

R.I.P. Chocolate Man. Thanks for the golden ticket of entertainment!
 
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News Comments > Steam Top 10
72. Re: Steam Top 10 Aug 29, 2016, 18:24 Kxmode
 
I've tried numerous times to get a refund for NMS. The game is broken and not even remotely close to how Sean Murray pitched it.

My last attempt to plead with Valve for a refund goes as follows:

----

Hi,

I have always tried to be realistic with your refund system. I know you have a 2-hour or less policy and a 14-day window. However, in this case, No Man's Sky is a scam. Sean Murray sold me this game using false advertising.

The amount of gameplay and game breaking bugs in No Man's Sky is staggering. I have encountered more than a few that have made the game nearly impossible to play. Here is a couple I was able to record.

https://vid.me/wlaQ - This "Lift Off" bug flings my spaceship into orbit
https://vid.me/4WLA - Actual holes appear in planet's geometry

Besides the rampant bugs, NMS is also missing core features Sean promised would be in the game. He even showed them in gameplay footage mere months ago. Instead of listing them all out I will provide a link to three videos that provides an excellent overview of many of the most glaring "omissions".

https://www.youtube.com/watch?v=Kuz3WETd4ug
https://www.youtube.com/watch?v=AE0nuW-mQ8A
https://www.youtube.com/watch?v=uTTPlqK8AnY&t=9m49s

All that aside, I think the most insulting aspect comes from the "ending" itself. Much like "Journey of the Light" there is no ending in No Man's Sky. Sean kept telling us the purpose of the game is to get to the center of the universe (e.g. the bright light off in the distance). However, I found out that the bright light in the distance is not the center of the universe but is the heart of a galaxy. Once I reached it, the game flung me to another random world, in another galaxy, and broke my stuff. Worse, if I were to stomach this torment somehow for 255 more galaxies, the procedural engine of No Man's Sky itself will break. Yup, the game quite literally has no ending. Sean PROMISED, if nothing else, there would be "something amazing" at the center of the universe. I was robbed that one tiny shred of potential satisfaction I could have had with this game.

I believe NMS is a counterfeit product, or at the very least Significantly Not as Described (SNAD). There no other way to explain given its dizzying array of bugs, its rage inducing ending, and the dozens of missing features. The purpose of this email is to request a refund. Here's my Paypal payment information:

----

Thank you for inquiring about a refund for No Manís Sky. There has been some recent confusion in the community about Steam refunds for this title. Our standard refund policy continues to apply to No Manís Sky, and playtime continues to matter when refunding the product.

Weíve reviewed your playtime and unfortunately you do not qualify for a refund.

Please review our refund policy here:
http://store.steampowered.com/steam_refunds/

----

NMS is a broken game and was advertised significantly not as described by Sean Murray. I have gone through all the channels I am aware of to plead for a refund for this game. If I can't trust you to refund a game like NMS in its current state with all the issues it has, then how can I trust you for future purchases?

Please do the honorable thing.

----

So Valve has two choices. Either they will refund, or I can take my business to GOG and benefit from their 30-day unconditional guarantee. I can't believe Valve is so hardheaded and committed to their draconian policy that they're willing to lose me as a customer for life over $60 purchase, especially with the knowledge that I have spent way more than $60 in the past and undoubtedly plan on spending way more than that in future.

I have a question for someone who only buys their games from GOG. How is the selection of new titles? Do they, most of the time, appear on GOG at the same time as Steam?

This comment was edited on Aug 29, 2016, 18:47.
 
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News Comments > Space Rangers: Quest Announced
5. Re: Space Rangers: Quest Announced Aug 25, 2016, 17:22 Kxmode
 
DangerDog wrote on Aug 25, 2016, 14:27:
epic text battles? lol is this a joke?

Don't judge. There's obviously a market for it.
 
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News Comments > Space Rangers: Quest Announced
3. Re: Space Rangers: Quest Announced Aug 25, 2016, 13:50 Kxmode
 
Will this game feature a particular renowned intergalactic janitor?  
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News Comments > Out of the Blue
24. Re: Out of the Blue Aug 24, 2016, 14:00 Kxmode
 
1badmf wrote on Aug 23, 2016, 23:54:
Creston wrote on Aug 23, 2016, 23:44:
Kxmode wrote on Aug 23, 2016, 17:48:
Well, this is weird. I'm getting reports from several people who used a recent CC-released track of mine that a group is claiming my work as theirs. I thought Youtube copyright claims could only be made by people or groups who own the music. Has anyone ever experienced anything like this?

Almost all of my music is released under the CC license so that others can benefit from it in videos or whatever they'd like to use it without fear of financial repercussions, but my music is never for commercial purposes.

Time to lawyer up, buddy.

getty images has been caught multiple times claiming copyright and fees on works of which they had no ownership. maybe this is the same deal, just with music.

Update: I gathered all my evidence and tried to contact Google, but they make the process almost impossible. The only people who can dispute a copyright claim are those who have the claims on their videos. So since I cannot reach Google I decided to reach out to the music distribution firms themselves; who made the claims. Most of them only represent the people distributing through their service. I hope reason and the rule of law win the day.

Post Update: Both distribution companies have ignored my requests. One company never even had the decency to respond to my inquiry.

This comment was edited on Sep 1, 2016, 19:44.
 
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News Comments > Out of the Blue
17. Re: Out of the Blue Aug 23, 2016, 17:48 Kxmode
 
Well, this is weird. I'm getting reports from several people who used a recent CC-released track of mine that a group is claiming my work as theirs. I thought Youtube copyright claims could only be made by people or groups who own the music. Has anyone ever experienced anything like this?

Almost all of my music is released under the CC license so that others can benefit from it in videos or whatever they'd like to use it without fear of financial repercussions, but my music is never for commercial purposes.
 
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News Comments > Out of the Blue
41. Re: Out of the Blue Aug 23, 2016, 12:05 Kxmode
 
Blue wrote on Aug 23, 2016, 08:46:
jdreyer wrote on Aug 23, 2016, 05:27:
Blue wrote on Aug 22, 2016, 16:36:

No, he did us the "favor" of picking it up for us. Without us knowing he would do so, which is crazy, and caused our wasted trip. She got it from him at work today.

Serenity now!

There are these devices called "cell phones." Quite magical, really. They allow you to communicate with other human beings across 1000s of miles at the touch of a few buttons. Most even support video chat even, so you can confirm with others the exact piece of art one is buying for someone else. Do these not exist in the land of New Jersey? Perhaps the fat ruler of said land has throttled their sale, for spite? As he did the bridge traffic into New York for several days once.

Cell phones, huh? I'll have to check into those. In this case we used this preceding technology called a conversation.

Dude from work: I'm going to the auction place. I can pick up your painting for you.

MrsBlue: No thanks, I think we're picking it up ourselves. If I change my mind I'll let you know.

Maybe his comprehension is something like the Star Trek Next Generation episode Darmok.

"No thanks, I think we're picking it up ourselves." = "Zinda, his face black, his eyes red"
"If I change my mind I'll let you know." = "Temba, his arms wide"

 
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News Comments > Out of the Blue
40. Re: Out of the Blue Aug 23, 2016, 12:01 Kxmode
 
jdreyer wrote on Aug 23, 2016, 05:05:
Kxmode wrote on Aug 22, 2016, 11:16:
After 43 hours I finally got to the center of No Man's Sky and to say I'm disappointed is an understatement. I'm livid. I'll put the reasons why here: Sean Murray pitched the center of the universe as the end-game goal. After 43 hours I got the center, and nothing happened. My reward was being deposited on a planet in another galaxy with all of my stuff broken. So the "universe" is a galaxy and there's an infinite number of galaxies. Oh, but wait, it's getting better! The galaxy code is stored in binary hex where 00 is the starting galaxy, and FF is the 255th galaxy. After you reach the 255th galaxy, the game's procedural engine breaks. So yeah, the game has no ending. Sean Murray said the game is infinite, but it's not because the procedural engine breaks. lol. NMS is a total joke.

.
.
.
.
.
.
.
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Not gonna read, since I intend to pick this up at some point, but am gonna point out that you got 43 hours out of the game. Sounds like decent bang for the buck.

My complaint isn't about the game but the ending, which is what I hide and you didn't read. I won't spoil it for you.

 
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News Comments > Out of the Blue
2. Re: Out of the Blue Aug 23, 2016, 11:59 Kxmode
 
Blue, would you watch a 2018 video game Olympics?  
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News Comments > Out of the Blue
28. Re: Out of the Blue Aug 22, 2016, 23:32 Kxmode
 
Quboid wrote on Aug 22, 2016, 22:29:
The Half Elf wrote on Aug 22, 2016, 21:36:
I need feedback.
A new employee asked me what the Amazon smile is on the side of all the boxes at work. I need a really GOOD response, because my 'It's a penis or a smile... I mean who wouldn't be smiling to get a box full of penis's" but I think that may be a little over the top, and I fseriously told her that I wasn't sure but I would find out for her.
It's my "Friday" so my brain is turned off till Thursday, so looking for some brainpower to come up with something clever. And at least a PG version and a R/X version

Do you mean the arrow on the Amazon logo? Supposedly it points from A to Z to indicate that Amazon stock everything.

^ This. It's just an arrow going from A to Z.
 
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News Comments > Out of the Blue
23. Re: Out of the Blue Aug 22, 2016, 18:06 Kxmode
 
Tipsy McStagger wrote on Aug 22, 2016, 15:12:
So why did you buy this game anyways? did you ride the hype train?

For the same reason that I put money into Star Citizen; only I got my money out of that project when I realized what Chris was doing. Sean Murray pitched a particular type of game with a certain kind of ending of which none of that happened. That's less on me and more on game devs who keep lying about what their game is. I didn't make No Man's Sky, and I certainly didn't pitch its features to the press. So you cannot fault me, the consumer, for buying the game on good faith based on Sean's word.

Let's put it this way if you saw Suicide Squad based on the trailers than congrats you rode the hype train. I didn't see Suicide Squad because I knew it would be garbage since it was overseen by the same team who did Superman v Batman. Am I going to fault you for seeing the film? No. Of course not. You were taken in by the trailers and information presented.

Tipsy McStagger wrote on Aug 22, 2016, 15:12:
I just don't understand what drives people to pre-order these hype games and expect other things?

I wanted the starter ship, period.

Tipsy McStagger wrote on Aug 22, 2016, 15:12:
Some people really like the tedious grind of this type, some people don't mind doing the exact same thing over and over, it's relaxing to them. So yes I do see this being entertaining for some people, but at the same time... you knew what this game would be.

You know it's very easy to say that now after the game has been out for more than a week. There are plenty of reviews and Youtube videos to provide the type of details you're hitting me with.
 
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